Emergency services incident response and resource deployment management app, with live video feed, AI technology, and a globally accessible mobile AED registry.
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ALT Red GoodSAM graphic for International Control Room Week, 26 October to 1 November, headed 'Before anyone arrives, you're already there.' Four steps read: an emergency call is answered; help is sent, and for a cardiac arrest nearby GoodSAM responders can be alerted too; the caller is coached; help arrives, because a control room started it. A white panel reads 'Thank you, call handlers and dispatchers.'
ALT Dark GoodSAM graphic headed 'Crews see the scene before they arrive.' Three numbered cards: 01 the caller taps a link sent by text and their phone camera and location stream to control; 02 control sees the size, spread and hazards and decides what to send; 03 control shares the live video with crews and the Incident Commander on the way.
ALT Red GoodSAM card headed 'Thank you.' for Shocktober 2026 in Australia and New Zealand, for a month of putting CPR, defibrillators and GoodSAM responders in front of the public. Three tiles read: 18,600+ GoodSAM responders in Victoria; 17,000+ people Hato Hone St John set out to train in CPR; 100 to 120 beats a minute, NSW Ambulance's CPR playlist.
ALT The first voice in an emergency
ALT Marketing graphic for an emergency call handling tool that lets dispatch view a caller’s live video, GPS location, translated chat, and instant photo/video uploads with one text/tap—no app, account, or download required.
ALT 43% cardiac arrest survival rate in McKinney, Texas in 2025, up from 10% in 2024.
ALT Dark GoodSAM graphic labelled 'Event summary · the 19th of October 2026' and 'Theme one of two', with a photo of a speaker addressing the audience beside a GoodSAM slide. Below it: 'The right people. The right place. The right time.' and 'Alerting trusted responders: how agencies could reach and task verified, trained members of the public in heat, flood, cyber or conflict-related incidents.' No. 1 Curtain Road, London.
ALT Dark GoodSAM graphic headed 'A list isn't a response.' On the left, a spreadsheet of names with a 'Calling…' button, labelled 'Phone round a list: minutes to hours'. On the right, a red ring with ticks for first aid, boat, 4x4, welfare and languages, labelled 'Live register alert: seconds, and who said yes'. A panel reads '750,000 people signed up as NHS Volunteer Responders on GoodSAM in four days, in March 2020', with three cards: right people, right place, right time. Source: Royal Voluntary Service.
ALT The GoodSAM event room at No. 1 Curtain Road before the sessions: rows of chairs facing a large illuminated GoodSAM logo, with a banner listing GoodSAM Command, On Scene, Assist, Store and Community features.
ALT Panel session at the GoodSAM event: five panellists from emergency services sit on stools while a GoodSAM speaker presents a slide headed 'Three control rooms. Three pictures.' to the audience.
ALT GoodSAM AI Translate promo showing understanding in 92 languages, illustrated by an incident chat translating a Polish caller ("Jestem na parkingu przy dworcu" → "I'm in the car park by the station") and an operator reply translated as "Stay there. Help is coming."
ALT Smiling woman representing a GoodSAM responder beside a red panel reading "Eight alerts. One reason." with a quote about being there for people when it matters most, promoting GoodSAM Instant.Help.
ALT GoodSAM app "Me" tab checklist showing readiness to respond: three green ticks for alerts/location/notifications, verifying organisation, expiry date tied to ID/qualification, and number of accepted activities, with support contact if verification issues arise.
ALT GoodSAM at Stand 1229 — poster for Emergency Services Show Asia, 10–12 November 2026 at Sands Expo & Convention Centre, Singapore; highlights live demos and book-a-meeting option and prompts viewers to swipe for stand details.
ALT Promotional layout explaining GoodSAM Instant.Help’s three-step process titled “See the scene before you arrive”: 1) control room texts a secure link to the caller, 2) one tap shares live video, location and chat, 3) call handlers and clinicians assess, advise and coach.
ALT When callers used GoodSAM live video in San Antonio, 62% of cardiac arrest patients received CPR before paramedics arrived versus 46% on audio-only 911 calls, showing higher bystander CPR rates with live video.
ALT Invite to meet GoodSAM at Emergency Services Show Asia in Singapore — Stand 1229, 10–12 Nov; register on the show website and book a meeting via [email protected], GoodSAM Instant.Help logo at bottom right.
ALT Call to perform CPR at 100–120 beats per minute; NSW Ambulance GoodSAM playlist matches that rhythm and the poster highlights 16,200+ GoodSAM responders in NSW and a 7–10% lower chance of survival each minute without CPR.
ALT Poster announcing Welsh Ambulance Service's 999 RESPOND-2 study, "Seeing the scene. Shaping the decision.", comparing live video calls with audio-only to examine how on-scene visuals influence emergency call decisions; funded by NIHR and using GoodSAM.
ALT Free CPR training in Devon this October with South Western Ambulance Service — Wed 14 Oct 7–9pm at Jubilee Hall, Chawleigh and Bradford & Cookbury Village Hall (near Holsworthy); Thu 15 Oct 10am–4pm at IKEA Exeter; Sat 17 Oct 5–7pm Meldon Village Hall (near Okehampton). Register at
ALT Guidance for GoodSAM responders on next steps after an alert: finish the activity, complete your report, and ask for a welfare follow-up.
ALT When paramedics arrive, hand over care and tap Activity Complete (green). If you accepted but can no longer get there, tap Unable to attend (red) so the service knows.
ALT Mobile form titled "Ask for support" where responders record the outcome and request an ambulance welfare follow-up; example fields show Outcome: Still being treated, Injury/H&S: No, Welfare follow-up: Yes.
ALT Poster headed "It's normal to feel shaken" explaining common reactions after an emergency, encouraging responders to ask for a welfare follow-up or local support, and thanking them for stepping forward.
ALT Red GoodSAM graphic for NHS trusts and health boards headed 'Free GoodSAM responder toolkit for your trust.' Four outlined tiles list what's included: posters, screen slides, intranet banners and staff comms. Below, in large type: 'Ask for yours, free: [email protected]. Email from your NHS address and we'll send the link.' Free to every NHS trust and health board.