Kissimmee Utility Authority

Being a community-owned utility means more than keeping the lights on. It means investing in the community we call home and finding meaningful ways to bring people together. We hope to see you tonight for Minions & Monsters!

🚨𝗦𝗖𝗔𝗠 𝗔𝗟𝗘𝗥𝗧🚨 Today, we received reports from customers who received a scam call about their KUA account. Remember, KUA will NEVER instruct you to quickly buy a prepaid debit card because your account is past due. Call us at 407-933-9800 to ensure it's us.

🎉 Congratulations to Niyessa Joyner, Customer Service Representative II, for being selected as KUA's Employee of the Month for November 2026!

When a scam targeting KUA customers is reported, we want to help you stay informed. Sign up for KUA’s text-based scam alert system to receive notifications about active local scams and learn how to protect yourself. Visit kua.com/scamalert for more information.

Join us this Friday, Nov. 6, at Kissimmee Lakefront Park! Enjoy free popcorn, inflatables, crafts, a photo booth, prize giveaways, and more before watching Minions & Monsters on a giant 50-foot screen! Activities begin at 5:30 p.m. The movie begins at sunset.

There’s only ONE DAY LEFT to enter KUA’s 33rd Annual Calendar Art Contest! Students in kindergarten through 5th grade can participate, including those attending public, charter, and private schools, as well as homeschooled students. Find the entry form at kua.com/calendar

Ever Wonder What This Does? That cylinder-shaped equipment on a utility pole is a pole-mounted transformer. It reduces high-voltage electricity so it can safely power homes and businesses. KUA Quick Fact: Transformers are an important step in delivering electricity to you!

💗 Wearing pink and standing together for a cause that matters! Our team proudly wore pink to support Wear It Pink Day and raise breast cancer awareness. Together, we stand with everyone affected, honor those we’ve lost, and celebrate the strength of those fighting.

Celebrate World Energy Saving Day! Spend just 5 minutes answering a few questions about your energy use, and you could save big on your monthly electric bill. Start your self-audit today: kua.com/selfaudit

THIS COULD BE YOU! Enter KUA’s Calendar Contest for your chance to win! Find the entry form at kua.com/calendar

🎃 Don’t let your utility bill be the scariest thing this Halloween! 👻 Check out these simple ways to save energy and keep costs down.

That green box you see in neighborhoods is a pad-mounted transformer. It reduces the high-voltage electricity so it can safely power homes and businesses. They’re commonly used where power lines run underground.

It’s Public Power Week! As a community-owned utility, KUA is proud to serve the people and businesses that make Kissimmee home. Public power is more than electricity; it’s about being part of the community we serve. 💙 Learn more at kua.com/publicpower

🎉⚡ Happy 41st Birthday, KUA! On October 1, 1985, KUA officially began serving our community as a locally controlled, not-for-profit public power utility. Four decades later, we’re still proud to power the community we call home, and Sparky is celebrating right alongside us!

While peak hurricane season has passed, it’s important to stay prepared through the end of the Atlantic hurricane season. Take a moment to review your family’s hurricane plan and make sure you’re ready for whatever weather may come. Learn more at kua.com/storm

Join us on Friday, Oct 2, at Kissimmee Lakefront Park for a night of family fun! Enjoy free popcorn, inflatables, crafts, a photo booth, prize giveaways and more before watching Toy Story 5 at sunset! Inflatable waiver: Complete yours in advance at kua.com/waiver.

Today is National Good Neighbor Day! ❤️ Through the KUA Good Neighbor Fund, our community can help eligible customers who are struggling with their electric bills. Be a good neighbor. Help a neighbor. Visit kua.com/goodneighbor to learn more!

When an outage occurs, simply text “OUT” to 877-582-7700 and follow the prompts to report your service interruption. Once power is restored, we’ll send you a follow-up message to keep you informed. Not enrolled yet? Text “KUA” to 877-582-7700 to sign up.

When an outage happens, KUA crews work quickly and safely to restore power. From assessing the damage to making repairs and restoring service, every step matters. See how the KUA outage restoration process works.

Happy first day of fall! 🍂 While Florida may not feel much like fall just yet, the change of season is a great reminder to check in on your home's energy habits. Visit kua.com/save to learn more.