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Service Design Network

@SDNetwork

SDN is the leading institution for expertise in #ServiceDesign, and the largest platform for exchange, communication and support for the diverse community.

 Cologne, Germany
service-design-network.org
Joined July 2009
  • Tweets14.7K
  • Following2.8K
  • Followers20.2K
7.7KMedia
Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)Photo by Service Design Network (@SDNetwork)
Spot yourself at #SDGC26? 📸 28 Oct: flickr.com/photos/sdnetwork/… 29 Oct: flickr.com/photos/sdnetwork/… 30 Oct: flickr.com/photos/sdnetwork/… 📷 Naman Mandhan, Antonia Hurtado & Mariam-Sophie Karl. Share your fave moment, credit them & tag us 💚 #BeyondBoundaries #ServiceDesign
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Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
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Service Design Foundations: Early Bird ends tomorrow! The SDN Academy’s 11-week online course: learn by doing in a real team project. SDN Practitioner Accreditation and 2-year SDN membership included. Starts 9 March 2027. zurl.co/LQ4bx #SDNAcademy #ServiceDesign
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It’s official! #SDGC27 is heading to Japan in 2027 🇯🇵🎉 Want to attend, speak, lead a workshop or partner with us? @SDNjapan Stay connected 👇 docs.google.com/forms/d/e/1F…
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What an unforgettable #SDGC26! 💙✨ Thank you to our incredible speakers, partners, volunteers, and global participants, both onsite in Wiesbaden and online across @wdc_2026. You proved what happens when we move Beyond Boundaries together. #ServiceDesign #WorldDesignCapital
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Thank you for being part of the Service Design Global Conference 2026. The SDGC26 photo collection is available here: October 28th: flic.kr/s/aHBqjCTcep October 29th: flic.kr/s/aHBqjCTpaa October 30th: flic.kr/s/aHBqjCTfok #SDGC26 #ServiceDesign #BeyondBoundaries
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
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Three days of ideas, conversations and new connections 💚 Thank you for being part of #SDGC26 and going Beyond Boundaries with us. What’s one idea you’re taking home? ✨ #ServiceDesign
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Behind every great conference are the partners who make it happen 💚 We caught up with Becky and Patrick from Harmonic Design about their #SDGC26 experience. Want to partner with us next year? Get in touch ✨ #ServiceDesign
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Planning your final day at #SDGC26? Don’t miss Lou Downe’s keynote, Bad Services: How to Fix Services That Don’t Work, at 10:00 CET. Program: servicedesignglobalconferenc…
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Day 2 of #SDGC26: keynotes from Monica Dalla Riva & Cecilia Brenner, the Pixel Debate and the Service Design Award announcement 🏆 Journey management talk highlight: go beyond mapping the current state to defining the vision 🗺️ What will you take back to your work?
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🏆 This year’s Service Design Award winners are in! Congratulations toKarina Cantu and Ben Adamson, Royal Borough of Greenwich and Deutsche Telekom. See them present tomorrow at #SDGC26.
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Last night’s #SDGC26 Exclusive Opening Event at Fraport brought the SDN community together. ✈️💚 Thank you, Fraport, for hosting! Become an SDN member: service-design-network.org/m…
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Image from Service Design Network (@SDNetwork)
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If you could describe your SDN Membership experience in just ONE word, what would it be? 💚 Not a member yet? Join the Service Design Network and enjoy 20% off membership with your SDGC26 ticket using code SDNM20. #SDGC26 #SDNMembership #ServiceDesign
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1,000 participants from countries around the world, joining us onsite in Wiesbaden and online! 💚 So happy to see the global service design community connecting, sharing ideas and learning together at #SDGC26. What’s been your highlight so far? #ServiceDesign #BeyondBoundaries
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Welcome to day 2 of #SDGC26 at RMCC Wiesbaden, and to everyone joining online. 🎉 Follow along for program highlights, speaker insights and community moments.
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What a way to start #SDGC26! ✈️💚 Thank you to Fraport for hosting the Exclusive Opening Event at Frankfurt Airport. Tomorrow, the main conference begins at RheinMain CongressCenter in Wiesbaden. #ServiceDesign #BeyondBoundaries #SDGCCommunity
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Tonight: the #SDGC26 Exclusive Opening Event at Fraport, Frankfurt Airport. ✈️ Registered SDN members, see you there! Not a member yet? Explore membership: service-design-network.org/m… #SDGC26 #ServiceDesign #Fraport
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Afternoon workshops at #SDGC26 explore clearer public forms, operational alignment, journey management at scale, conflict, service design for robots and responsible design boundaries.
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Image from Service Design Network (@SDNetwork)
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#SDGC26 starts today! 🎉 Morning workshops on journey management (Smaply), agentic AI (DesignThinkers), urban development (CityLAB Berlin), human skills (Fail Fast Studio) and strategic foresight (Deutsche Telekom AG). Check your venue and start time, and share one takeaway!
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Image from Service Design Network (@SDNetwork)
Image from Service Design Network (@SDNetwork)
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Meet your people at #SDGC26. Stay connected beyond it. 🌍 Ticket holders can add one year of SDN Professional Membership for €120, saving €60, subject to offer terms. Explore: servicedesignglobalconferenc…
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Tomorrow! #SDGC26 begins on 28 Oct with workshops at multiple venues and an Opening Event for eligible registered attendees. Check your workshop location, timing and registration details before travelling. Main conference: 29–30 Oct, RMCC Wiesbaden.
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