Scottish and Southern Electricity Networks (@ssencommunity) header
Scottish and Southern Electricity Networks (@ssencommunity) profile picture

We deliver electricity to over 3.9m homes & businesses in the north of Scotland & central southern England. Need to speak to us? We are available on WhatsApp.

United Kingdom
Joined December 2011
We are no longer using X. If you experience a power cut, you can contact us 24/7 by calling 105, visiting ssen.co.uk/powertrack, or by messaging us on Facebook or WhatsApp: wa.me/447342028546
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If there’s a baby at home, medicine that needs chilling, or you’re of pensionable age, a power cut can be more than just an inconvenience. Join our free Priority Services Register for tailored support. Find out more here: tinyurl.com/5n6vcajk
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Have you heard of PowerTrack? PowerTrack allows you to do the following: - Report a #PowerCut or damage. - Find your nearest EV charger. - Track #PowerCut faults in real time. Take a look here: tinyurl.com/3zuyac73
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Just moved into your new property? If you're unsure who your supplier is, click this handy link and find out today: tinyurl.com/2h8jps8y
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potted something that doesn't look quite right? Stay well away from the affected area and call us on 105 straight away. We'll send our engineers out to make the area safe and make repairs. #SafetyFirst
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Have you got a #PowerCut this morning? Call us on 105, our FREE emergency line. We've got advisors ready and waiting to help you when you need it most.
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Need to move your electric meter? You can begin the process with us. We will only move the incoming cables and fuse - you would then need to contact your supplier and electrician to connect the rest. Read more and apply here: ssen.co.uk/our-services/movi…
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Have you just purchased or considering buying an electric vehicle? Please check out our website, where you can find all the helpful information to install an electric vehicle charger. Click here to find out more : ssen.co.uk/our-services/new-…
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Just moved into a new property and need to know who your supplier is? We have a handy tool on our website available to tell you. Find out here: ssen.co.uk/supplier-search
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Do you have a question about power cuts, our network or anything else that we may be able to help with? Why not pop call us on 105 or message us on any of our social media platforms - we're here 24/7 to help answer your queries!
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You can prepare for a power cut by: - Saving our 105 number to your mobile phone. - Getting a gas stove for water and cooking. -Keep some torches, batteries or portable chargers nearby Read more tips here: ssen.co.uk/power-cuts-emerge…
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Are you thinking of installing solar panels at your property or business? We have all the relevant information on our website to help you install a renewable energy system. Read more and apply online here: ssen.co.uk/our-services/new-…
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If you have noticed any damage to our network, trees on power lines or something that looks dangerous. Stay a safe distance away and call 105. We will get an engineer out as quickly as possible to assess the damage and make repairs.
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Sometimes we pre-plan outages so that repairs or maintenance can be carried out safely on our network. We will notify you in advance if we expect you to be affected, so that you can plan ahead and have peace of mind. For more information visit: ssen.co.uk/power-cuts-emerge…
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A series of brief power outages may be due to tree branches, wildlife, or even strong winds blowing across our overhead lines. During this time our safety equipment operates to protect our network. If this persists, call us on 105.
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Are you experiencing a #PowerCut? Please give us a call on 105 and one of our friendly advisors will be happy to help and keep you updated. They will be able to answer any questions you may have.
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Have you heard of Power Track? You can use it to: - Check for a power cut in your area. - Report a power cut. - Report damage to our network. - Find a local EV charging point. Check it out here: powertrack.ssen.co.uk/powert…
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Lost power in your property? Try resetting your trip switches first to rule out an internal issue. If this doesn't work, you can contact us by calling 105 on our Power Track App here: powertrack.ssen.co.uk/powert… We're here 24/7 to help!
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Have you noticed trees growing close to our overhead cables? We can arrange for a team to come and take a look and arrange tree cutting. Find out more here: ssen.co.uk/our-services/exis… If you think this requires urgent attention please phone 105.
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Have you heard of our Priority Services Register? We recognise that a #PowerCut is an inconvenience, but for others it can be worrying or difficult. If you or someone you know would benefit from extra support then we are here for you. Sign up here: ssen.co.uk/power-cuts-emerge…
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