“60% of all tickets raised during the go-live and adoption of Agora across 27 countries were down to people not really knowing how to use the system.”
For Matthew Richardson, Global Head of IT and Operations at Generali Global Corporate & Commercial, the opportunity was clear: support users at the point of failure instead of making them wait for IT.
With Whatfix DAP and Product Analytics, Generali GC&C is bringing contextual guidance into Agora while identifying where users struggle or drop off, helping simplify onboarding, target support, and ultimately serve clients faster.
Learn more: youtu.be/EWOKLEmRiAw?utm_sou…
#whatfix #customerclickswithwhatfix #digitaladoption #insurance #digitaltransformation
Imagine building a game-changing feature, only for users to forget it exists the moment they need it most.
That’s a case of Adopnesia
Don't let your best features gather digital dust.
Deliver contextual guidance right when it matters most.
📷 Learn more: whatfix.com?utm_source=twitt…
#wotw #digitaltransformation #whatfix
Berlin. London. Amsterdam. 🪞✈️
We’ve taken Whatfix Mirror everywhere — and it’s been turning heads along the way.
Because digital transformation shouldn’t just be something you talk about. With Mirror, teams can experience, visualize and reimagine how technology could work before making the change.
And we’re not slowing down yet…
🇬🇧Two exciting events are coming up in London!
If you’re around, come find us, see Mirror in action and let’s talk about what’s next for digital transformation.
And just a little 👀… we’ve got something extra special coming in the holiday months. 🎁
Stay tuned. The Mirror has more to show. ✨
#whatfix #whatfixmirror #digitaltransformation #futureofwork #employeeexperience #IQPC
Your system can be ready to deploy and still not be ready to go live.
The real test?
Whether employees can complete the workflows they own from day one.
Go-live readiness is more than a technical milestone.
It’s an operational one.
Learn more about the complete Go-Live Readiness Checklist: youtu.be/l1MXeNsJW_g?si=y5CW…
#theclickthru #softwarerollout #digitaltransformation #whatfix
Some learning practices need a retirement plan. 👋 (content delivery and checkbox training, we’re looking at you 👀)
This L&D Month, we asked two learning leaders: What’s one outdated practice organizations need to leave behind?
Swipe for the hot takes ➡️
#whatfix #learninganddevelopment #insights #customerclickswithwhatfix
When onboarding comes with cognitive overload, it’s called: OnboardDOOM. 😵💫
If your new hires spend their first month lost in software manuals, traditional training and guessing where to click next, are they really being set up for success?
Great onboarding happens in the flow of work, guiding users step-by-step so information actually sticks. .
Make software adoption effortless from day one.
Learn more: whatfix.com/?utm_source=link…
#wotw #digitaltransformation #onboarding #whatfix
Hallo Amsterdam, we’re ready for you! 🇳🇱
The Whatfix team is reaching TechEx Digital Transformation Europe 2026.
📅 October 19–20, 2026 |📍 RAI Amsterdam | Booth #178
Bring your toughest transformation and adoption challenge. Let’s talk over coffee (or stroopwafels), where we’ll share how Whatfix is helping organizations turn digital transformation into measurable business impact from driving adoption to enabling smarter, more productive ways of working. ☕🧇💡
#whatfix #techex2026 #digitaltransformation #digitaladoption
Most AI agents run without interviews, NDAs, or zero-trust access—while holding key privileges across enterprise SaaS.
This Cybersecurity Awareness Month, Achyuth Krishna, Head of Enterprise Security, IT and Procurement at Whatfix shares why AI agents need the same identity discipline as employees: clear access, continuous monitoring, audit trails, and human approval for high-risk actions.
Learn more: expresscomputer.in/guest-blo…
#whatfix #digitaltransformation #security #aiadoption #thoughtleadership
The 2026 Info-Tech Research Group Awards recognizes Vara Kumar Namburu, Co-founder & CEO, Whatfix, as the 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗼𝗿 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿: 𝗡𝗼𝗿𝘁𝗵 𝗔𝗺𝗲𝗿𝗶𝗰𝗮 for small and medium division.
Building a category takes conviction; building a multi-product company—where each product is recognized by top analyst firms and industry awards—takes vision.
Vara has shaped Whatfix beyond digital adoption into a broader platform across DAP, Mirror, Product Analytics, and AI Agents. The belief has stayed simple: 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝘀𝗵𝗼𝘂𝗹𝗱 𝗮𝗱𝗮𝗽𝘁 𝘁𝗼 𝗽𝗲𝗼𝗽𝗹𝗲, 𝗻𝗼𝘁 𝘁𝗵𝗲 𝗼𝘁𝗵𝗲𝗿 𝘄𝗮𝘆 𝗮𝗿𝗼𝘂𝗻𝗱.
This recognition belongs to the entire Whatfix team, our customers, and partners who fuel our innovation DNA.
#whatfix #digitaltransformation #innovation #thoughtleadership #award
When Mercedes-Benz changes systems, the customer experience continues to be as 𝘴𝘮𝘰𝘰𝘵𝘩, 𝘱𝘳𝘦𝘤𝘪𝘴𝘦, 𝘢𝘯𝘥 𝘦𝘧𝘧𝘰𝘳𝘵𝘭𝘦𝘴𝘴𝘭𝘺 𝘱𝘰𝘸𝘦𝘳𝘧𝘶𝘭, as its cars.
This Know Your Customer Day, hear from Ralph Schaefemeier on how Mercedes-Benz drove smoother adoption with Whatfix Mirror → lnkd.in/ge9fqdKm
#whatfix #digitaladoption #customersclickwithwhatfix #changemanagement #whatfixmirror
Can you actually prove the business impact of your software investments?
💡 Hear Vasupradha Srinivasan S from Whatfix and Remi Preghenella from Sophos answer that in our latest on-demand webinar, “𝙈𝙖𝙠𝙞𝙣𝙜 𝙏𝙧𝙖𝙣𝙨𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙍𝙊𝙄 𝙑𝙞𝙨𝙞𝙗𝙡𝙚: 𝙏𝙝𝙚 𝙎𝙘𝙞𝙚𝙣𝙘𝙚 𝙤𝙛 𝙎𝙪𝙨𝙩𝙖𝙞𝙣𝙚𝙙 𝙎𝙤𝙛𝙩𝙬𝙖𝙧𝙚 𝘼𝙙𝙤𝙥𝙩𝙞𝙤𝙣.”
Watch now to learn how to:
🔗 Link software adoption directly to measurable ROI.
📈 Turn tech investments into lasting business value.
📊 Build a data-driven framework for digital strategy.
🎯 Don't just deploy technology, deliver continuous value.
👉 Watch the On-Demand Webinar Here: whatfix.com/resources/webina…
#digitaltransformation #digitaladoption #whatfixevents #DT
Hej Stockholm, we’re bringing Inspire Nordics 2026 your way! 🇸🇪✨
🗓️ Wednesday, 14 October, 2026
📍 Operaterrassen at Operahuset, Stockholm
Set sail through the Stockholm Archipelago and tackle the future of digital adoption in one unforgettable day. 🌊💡
Learn from top transformation pioneers, exchange AI strategies, and build high-value connections on the water. 🚢✨
Meet the leaders taking the stage:
▪️ Morten Rye Christensen - CIO, Semler Gruppen A/S
▪️ Janine Ernow - Manager - Purchasing Development, Scandinavian Airlines (SAS)
▪️ Suzanne Hart - AVP - Sales Enablement Tools, State Street Investment Management
▪️ Daniel Elekes - Product Owner - Campaign Delivery & Adoption, Sanofi
▪️ Marc HERVE - Manager - Sales Effectiveness, Oerlikon
🎟️ Save your seat: go.whatfix.com/inspire-nordi…
#whatfixinspire #whatfixevents #digitaltransformation #digitaladoption
Reading manuals delivers 10% retention at best.
Yet most software rollouts rely on traditional training methods.
To leadership, adoption looks complete.
In reality, it’s just an illusion.
As software portfolios grow, daily friction builds up.
Employees get stuck, workarounds take over, and value stays trapped.
Adoption isn't a one-time rollout. It is a daily operational reality.
Stop expecting manuals to drive usage.
Fix the friction where work actually happens.
🔗 Learn more: whatfix.com/ai/?utm_source=l…
#AIclickswithwhatfix #digitaltransformation #whatfix #digitaladoption
LKQ Europe is transforming digital learning for ~70,000 automotive professionals and internal teams across 13 European countries with Whatfix. 🚗
Whatfix DAP, and Product Analytics are now powering the LKQ Academy, their centralized Learning Management System (LMS), by:
✅ Streamlining LMS navigation
✅ Eliminating user friction in real time
✅ Supporting learners across 15 training centres and industry-recognised certifications
✅ Driving efficiency and faster upskilling for the changing car parc
LKQ Europe plans to expand on Whatfix to shape the next phase of digital learning for automotive professionals.
Read the full announcement here: lnkd.in/gJ5zsGEi
#whatfix #LKQ #automotive #digitaladoption #ev #thoughtleadership
Going live is a major milestone but it’s not the finish line.
Rollouts don't end at launch.
Real ROI requires continuous adoption and behavior change.
Watch how to turn deployment into lasting business value.
🔗 Learn More: youtu.be/ewtlXmKGeEM?utm_sou…
#theclickthru #digitalltransformation #whatfix
A transformation strategy is only as strong as its execution.
LTM and Whatfix brought together leaders across banking, insurance, and digital transformation to explore what makes transformation work beyond implementation.
Across conversations on core modernization, cloud migration, AI-led workflows, and platform rollouts, one truth stood out:
𝗩𝗮𝗹𝘂𝗲 𝗶𝘀 𝗿𝗲𝗮𝗹𝗶𝘇𝗲𝗱 𝗼𝗻𝗹𝘆 𝘄𝗵𝗲𝗻 𝘂𝘀𝗲𝗿𝘀 𝗰𝗮𝗻 𝗲𝘅𝗲𝗰𝘂𝘁𝗲 𝗻𝗲𝘄 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 𝗮𝗰𝗰𝘂𝗿𝗮𝘁𝗲𝗹𝘆, 𝘄𝗶𝘁𝗵 𝗰𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝗰𝗲, 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝗰𝘆, 𝗮𝗻𝗱 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗮𝘁 𝘀𝗰𝗮𝗹𝗲.
That’s the gap LTM and Whatfix are helping enterprises close: 𝙘𝙤𝙣𝙣𝙚𝙘𝙩𝙞𝙣𝙜 𝙩𝙚𝙘𝙝𝙣𝙤𝙡𝙤𝙜𝙮 𝙩𝙧𝙖𝙣𝙨𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙬𝙞𝙩𝙝 𝙩𝙝𝙚 𝙥𝙚𝙤𝙥𝙡𝙚 𝙬𝙝𝙤 𝙗𝙧𝙞𝙣𝙜 𝙞𝙩 𝙩𝙤 𝙡𝙞𝙛𝙚.
Thank you to all the leaders who joined us and shared their experiences, perspectives, and insights.
#digitaltransformation #BFSI #insurancetransformation #whatfix
🏆 Whatfix makes Training Industry’s 2026 Experiential Tech Watch List!
Whatfix was recognized for Whatfix Mirror, our AI-powered system simulation and AI Roleplay platform for hands-on learning.
It’s been a milestone-packed year for Whatfix Mirror—from launching AI Roleplay to being recognized across four 2026 Gartner® Hype Cycle™ reports for Generative AI Simulation, and now this latest recognition from the Training Industry.
Safe to say, the industry is liking what it sees in the Mirror. 🪞✨
#whatfix #digitaladoption #experientiallearning #futureofwork #award
PageGroup has 5,500 recruiters globally. 🌍
The challenge? Making sure every recruiter could work effectively, consistently, and compliantly across regions.
With Whatfix DAP + Product Analytics, PageGroup connected insight with action: identifyingspotting friction, guiding recruiters in the moment, and scaling change directly inside their workflows.
What changed? 97% successful self-service resolution.
➡️ Swipe to see the full impact whatfix.com/resources/case-s…
#whatfix #digitaladoption #productanalytics #changemanagement #customerclickswithwhatfix
How do you turn 60 days into $60K in savings?
That’s a projected $365K annually!
A leading B2B SaaS enterprise used Whatfix to drive adoption of its AI-powered support workflows directly in the flow of work.
The impact:
🟢 80% faster documentation,
🟢 414 hours saved, and
🟢 51%+ higher feature engagement.
See how better AI adoption translates into measurable business value. 👇
#whatfix #digitaladoption #productanalytics #ai #customerclickswithwhatfix
Employee resistance rarely happens without a reason.
More often than not, it's the result of something organizations can address:
• Unclear communication
• Fear of job security or skill gaps
• Disrupted routines and workflows
• Insufficient training and support
When employees understand the why and feel equipped for change, they’re more likely to embrace it. Resistance is valuable feedback on where your change strategy needs strengthening.
Learn more: youtu.be/ngqXRMHegao
#theclickthru #changeresistance #digitaltransformation #whatfix


























