We're here to help. The official Customer Support account of #DJI.
Joined March 2016
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Freeze Time with Osmo 360 Series
Ready to step into The Matrix? Create cinematic Vortex effects with one Osmo 360 and a single tap. Follow the tutorial and turn everyday footage into scroll-stopping shots.
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Osmo 360 II Editing Masterclass
Unlock the full potential of Osmo 360 II editing with DJI Service!
Edit on mobile anytime, anywhere, and keep your creativity flowing.
Switch to desktop for advanced editing and precise control over every detail.
Let’s dive in!
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Film the Moon with Pocket 4P
Moon too bright? 🌕 Swipe through for exposure, focus, and zoom settings to try on your next shoot.
Why Does Your Pocket Get Damp?
Simple tips to protect your camera from water and moisture.
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How to Create Star-Trail Videos?
Capture the romantic beauty of stars moving across the night sky with Osmo Action 6 or Osmo Action 5 Pro.
Follow this 5-minute tutorial to learn how to shoot a night-sky time-lapse and create star trails in post-production.
DJI Drones Hyperlapse
Learn how to use Hyperlapse on your DJI drone and choose the right sub-mode for your shot with this quick guide.😊
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Smoother Shots with Cruise Control
Maintain your drone’s flight speed without continuous stick input for smoother aerial shots. See the images for supported models, setup and usage steps, and key precautions.
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Two Views, One Shot with Osmo 360 II
With Osmo 360 II, capture the rear-camera view and front-camera selfie view at the same time, with no manual editin required. DJI Mimo generates dual-view footage in one tap and lets you switch between PiP layouts, bringing you and the scenery together in one frame.
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Seeing Flicker? Try These Tips
Seeing flicker in your videos? Start by matching the Anti-Flicker setting to your local power frequency. If flicker persists, try adjusting the frame rate. Swipe through for step-by-step settings and more ways to reduce flicker. 👉
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Osmo 360 II | Stay Center Stage with Spotlight Follow
Twist, turn, and move. You’re still the star. Spotlight Follow on Osmo 360 II keeps you front and center, eliminating manual reframing and making every edit effortless.
✔ Register a subject
✔ Select a mode
✔ Start shooting
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One-Tap Pixel Magic
Step into a world of pixel art! Add vibrant pixel effects to your footage with just one tap in the DJI Mimo app.
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Osmo 360 II Lens Damaged? Replace It
Yourself!
Replace the Osmo 360 II lens yourself in just three simple
steps, right at home.
Create Your Own Watermark
DJI Mimo’s custom watermark feature is now available! Upload your watermark once and easily reuse it across multiple editing projects to create your own signature DJI mark.
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