
ALT ISBA graphic over a photo of a London Underground platform. Headline: AI is recommending brands. Is it recommending yours? Beside it, a chat bubble asks "Which brand should I choose?" and an AI assistant replies "My top pick is…" above a blank, still-typing answer box. Insights from ISBA's Digital Performance Steering Group.

ALT ISBA graphic, stage three: Business impact. Headline: No single team owns AI discovery. Progressive organisations are responding with cross-functional collaboration, shared performance objectives, integrated measurement and centralised AI governance. A diagram links five boxes, Media, Content, SEO, PR and Data, to a single AI Discovery pill.

ALT ISBA graphic, stage three: Business impact. Headline: Does AI visibility actually drive revenue? The industry knows how to measure visibility. The next challenge is proving value. A quote card with a photo of Nick Louisson, Director of Commercial Partnerships & Agency Services, ISBA, reads: "The organisations that successfully connect visibility, influence and business impact will be best positioned to realise the full value of this emerging channel." ISBA members can download the full report at isba.org.uk. Follow us @ISBAsays on LinkedIn, X, Bluesky, Facebook, Instagram, Threads, Substack and YouTube.










