Derric 🛒💻 Haynie

I am incredibly bullish on cart abandonment solutions like @LiveRecover. Reasoning = this awesome customer experience I had with @MtRainierWatch this morning. 👉 Added a beanie to cart last night but got distracted (classic) and forgot to complete my Shop Pay checkout 👉 Got a text this morning asking if I'd like a discount code to complete my purchase (obviously, I was game) 👉 Got a direct link back to my cart with discount auto-applied. All I had to do was hit Pay Now. Bing bang boom. Totally FRICTIONLESS experience. 🔥 This is an exceptional tool for increasing the CVR of customers who: - Get distracted, like me 😅 - Have product-related price objections - Are wary about making their first purchase from your brand and need a little incentive/nudge - Don't like paying for shipping (ie: Mt Rainier offers a discount that nets out) For my purchase, it only ended up being about a $6.00 discount, but the experience was so seamless that I didn't even hesitate. Timing is also everything and @austriker27 & team crushed that, too. Immediately jumping on cart abandoners means you could still be catching them when they're distracted or not in the right mindset to buy. You can also freak them out by hitting them up too fast. 🤣 Following up the next morning, at a reasonable hour when your buyer can actually complete the purchase, is a masterclass in strategic timing. Chef's kiss, all around. Major props to LiveRecover & the Mt Rainier Watch team on this one! PS: Not a sponsored post. I just love dope ecomm experiences. ✨