Please note any messages or posts received after 5pm today will be responded to after 8am tomorrow 06/09/18. ^SF

Please note any messages or posts received after 5pm today will be responded to after 8am tomorrow 05/09/18. ^SF

Please note any messages received after 5pm today 25/08 will be responded to after 10am Monday 27/08.

REMINDER: The UK Avios Travel Rewards Programme will soon close but Avios, the currency, will remain. Some customers will move to the British Airways Executive Club. Don’t worry, you’ll still be able to collect and spend Avios in many of the same ways. bit.ly/2r8rt6g

HI Sarah. You can cancel any flight booked with us up to 24hrs before you're due to fly out. The fee is £35 per person to do that and any points and other cash will be refunded. If it's within 24 hours of travel then you won't receive a refund on the points. Thanks AR. xitter.cf/sarahsosiak/status/978…

Good morning :) We're here till 8pm if you need us!

Happy Friday :) We're here till 8pm if you need us!!

Good morning, we're here till 8pm if you have any Avios queries, Kelly.

Good morning. We're here to answer all of your Avios questions until 8pm. ^EY

Good morning, we're here till 4pm today if you have any Avios queries :) Kelly

Good morning. We're here to help until 5pm today. Have a fantastic weekend! ^EC

Happy Monday! We're here to help until 8pm today. ^EY

Good morning. We're here to help until 8pm today. ^EC

Good morning. We're here to help until 8pm today. ^EC

Good morning! We're here to help until 8pm today. ^EC

Good morning, we're here till 5pm if you have any Avios questions. Kelly.

Good morning. We're here to help until 8pm. Have a lovely day. ^EC

Good morning! We're here to help until 8pm today. ^EY

Good morning, we're here until 4.00pm today, if you need any help tweet us. Thanks, Laura.