MCI is the Parent Co. for @GravisApps, @TMone DBA #MCIBPO @MassMarkets, @MarketForce, MCI Federal, @OnBrand24, @TheSydneyCentre, & ValorVIP. 🇺🇸 #AI #BPO #CX
Florida, USA
Joined December 2014
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MANALAPAN, Fla., Nov. 27, 2025 (GLOBE NEWSWIRE) -- MCIBPO.COM announced the appointment of Mark Misczak, CEM, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately. Misczak, a well-known and expert Certified Emergency Manager (CEM), brings 35 years of senior/executive-level experience in federal disaster policy, citizen and customer experience (CX), automated call center services (ACCS), staff augmentation, program design, implementation management, and government-contract operations. Misczak will be instrumental in expanding MCI’s public-sector business division, MCI Federal Services, into the nine-figure range and guiding the spinout of AiCX.com into a Tier‑5, AI‑powered XaaS enterprise serving federal, state, local, and commercial markets.
“I am extremely proud of the extraordinary growth we’ve achieved as a team,” said @AnthonyMarlowe , Founder and CEO of MCI. “We scaled from ~$20M to ~$250M in Annual Recurring Revenue (ARR) over the past decade. Mark is the right leader to help me drive the next phase of our expansion as we bring our AI capabilities to market, accelerate our data flywheel while finalizing our small language models, and deploy AI systems that support human teams and other artificial intelligence agents alike. With nine‑figure opportunities emerging across AiCX, AI‑enabled Business Process Outsourcing, our coming soon AI Labor/Services Marketplace, Healthcare and Gov Con to name a few, we have multiple credible paths to reach our $1B+ target enterprise valuation (TEV) by 2030.”
Full Release or to Contact Mark ---> flycx.ai
MCI retweeted
“I know you’re out there. I can feel you now. I know that you’re afraid. You’re afraid of change. I don’t know the future. I didn’t come here to tell you how this is going to end. I came here to tell you how it’s going to begin….”
-Neo
#Halloween2025 @ #MaraLago
MCI retweeted
Happy Labor Day, Team. Thank you for your two plus decades of hard work.
Marlowe Companies Inc. (MCI) holding group specializing in business process outsourcing (BPO) and customer experience (CX) services, has been featured on Inc. magazine's annual Inc. 5000 list of the fastest-growing privately held companies in the United States 18 times out of the last 20 years. This recognition spans MCI's subsidiaries and the holding company itself, reflecting consistent revenue growth driven by organic expansion, acquisitions, and tech-enabled services like contact centers, AI automation, and omnichannel CX solutions. Specific appearances include:
- 2021: Ranked No. 778 nationally with 638% three-year growth.
- 2020: Ranked No. 1,444 nationally.
- 2019: Ranked No. 452 nationally (top 500, No. 1 in Iowa).
Earlier listings (e.g., from 2006 onward for subsidiaries like TMone/Mass Markets) contribute to the total. MCI's growth has scaled it from $20 million in revenue a decade ago to over $200 million today, supporting 5,000+ employees.
Great job, all!
Happy Labor Day 🇺🇸
Recognized by Inc. Magazine as one of the fastest-growing tech-enabled business services companies, USA-based MCI and our subsidiaries operate a substantial American call center footprint. We provide customer experience (CX), Anything as a Service (XaaS) technology, and business process outsourcing (BPO) services as a vendor partner for a wide range of industries, including healthcare, retail, federal/state, local, and education (FED/SLED), telecom, market research, technology, e-commerce, and financial services.
Our contact centers deliver bespoke digital, inbound, and outbound customer services, leveraging a mix of premise-based and work-at-home agents. We utilize interoperable technologies, including Application Programming Interfaces (APIs), Contact Center as a Service (CCaaS), Communications Platform as a Service (CPaaS), Software as a Service (SaaS), and XaaS, to support clients in managing their customers’ journey, driving scalability, and reducing costs.
For a price quote or more information, contact [email protected].
Visit: mci.world/the-fastest-growin…
Morning. We’re looking for additional American #callcenter/#contactcenter #CX business development connections. Do you know any material call center/contact center #businessdevelopment Influencers/Brokers that make connections between end user clients and #BPO partners? Please send their info our way by sending me their name, email, and or phone # to our DMs or email @ [email protected] and we’ll hit you back with $100 Cash App/Apple Pay for each one as a token of appreciation! Thank you; feel free to share!
MCI retweeted
MCI acquired QA services, consulting, training, and #BPO provider BYC Aqua, based in #CapeTown 🇿🇦. The company was acquired in 2023.
@BPOaaS @NHInsight #CX #CXServices
globenewswire.com/news-relea…
MCI BPO Announces the Acquisition of Guthy-Renker’s Contact Center Service Operations; Appoints Greg Thomas as President & COO bit.ly/3Z7smuj
ALT MCI President and COO Greg Thomas
ALT http://www.mci.world
MCI Capital, LC Announces Completion and Closing of Cash Tender Offer for Ordinary Shares of Atento S.A. bit.ly/3jY7fuY
MCI Capital, LC Announces the Final Results and Closing of Cash Tender Offer for Shares of Common Stock of StarTek, Inc. bit.ly/3GvuTH1
MCI Capital, LC Announces the Preliminary Results of Cash Tender Offer for Shares of Common Stock of StarTek, Inc. bit.ly/3IlO34C
MCI Capital, LC Waives Minimum Condition of Cash Tender Offer for Ordinary Shares of Atento S.A.; Extends Expiration Date bit.ly/3IpnETD
MCI Capital, LC Announces Extension of Offer Period for Cash Tender Offer for Shares of Common Stock of StarTek, Inc. bit.ly/3W4YNZ6
MCI Capital, LC anuncia la ampliación del periodo de oferta pública de adquisición de acciones ordinarias de Atento S.A. bit.ly/3BGLCFI
MCI Capital, LC Announces Extension of Offer Period for Cash Tender Offer for Ordinary Shares of Atento S.A. bit.ly/3YnuTAN
MCI retweeted
The Sydney Call Centre donated $50,000 on Friday to four community food banks.
atlantic.ctvnews.ca/sydney-c…
MCI retweeted
The big novelty cheque was only the tip of the iceberg for a story that started more than three years ago. atlantic.ctvnews.ca/sydney-c…
