BrandHook is a #brand & #cx consultancy that is passionate about helping brands create a powerful and connected #customerexperience
Melbourne
Joined August 2010
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BrandHook retweeted
Here are 9 ways to make sure your conversations at work are more efficient, more effective, more connected and definitely more joyful. 👩🏼💻💃🏼💥
hearsay.io/2022/10/11/joyful…
#saas #joy #workplace #conversations #worktools #worktools
BrandHook retweeted
Thank you for hosting us @insightpltfrms .. Loved presenting our features to researchers & strategists around the world #Aisummit #saas #restech #interviewtech #betterthanzoom
BrandHook retweeted
Day 12 Start Fast: Building your Culture
Understanding how to build a trustworthy, open and compassionate culture whilst needing the team to hit certain milestones.. is hard. Here are some tips for your fist 18 months.
hubs.ly/Q014xGLV0 #saas #founderstories #restech
BrandHook retweeted
Start Fast Day 8: Understand your competitors and strengthen your moat
Nearly all businesses in the early days have some kind of advantage over others.. you are a start-up and have identified something that could be done better.
#startup #founder #restech
hubs.ly/Q013TbK50
BrandHook retweeted
Day 6: A great idea is not enough, you need product market fit. You have left your job and you are now live. This is the time to begin the journey to PMF & spend the next 4-6 weeks talking to customers not your mates! hubs.ly/Q013HB--0 #startup #founder #restech #thickdata
BrandHook retweeted
Active listening is one key skill we practice and @BrandHook and teach at @Hearsayplatform Platform. Great article.. people hate surveys and tech makes listening much easier. #restech #thickdata #cx
greenbook.org/mr/disruptive-…
BrandHook retweeted
Welcome to #Startfast, @PipStocks daily wisdom about how to get your start up going. Day 1: Finding your Founding Team. hubs.ly/Q013bkYl0
You need three key people in your founding team:
• A software engineer/ tech lead
• A sales person
• Operations
BrandHook retweeted
Our mission is to empower businesses, big and small, to feel intimately connected to their customers & take the guesswork out of their bus planning. We are so delighted that 88% of those that use our platform feel closer to their customers! Book your product tour with @PipStocks
BrandHook retweeted
My friends at #faraaustralia have partnered with #timboondistillery to produce Ruby Seven Gin. $7 from every bottle sold will be donated for research into a cure. A Christmas present? #lendussomemuscle #raredisease #disabilityawareness #friedreichataxia
timboondistillery.com.au/pro…
BrandHook retweeted
Come and have look around.. set up a draft project, invite some team members & layout some conversation times. It's time to get more connected to your customers and have those conversations yourself. #customerintimacy #joyofconversation
One of our many new releases this month. You can now go in and have a play around @hearsayplatform, draft a project and build your team. Check it out here. app.hearsay.io/signup/
BrandHook retweeted
Talking to your customers is vital, but do you really know how to do it? Meet @PipStocks, the founder turning 14 years of brand and customer experience consulting experience into a DIY platform for any marketer. @Hearsayplatform skalata.co/blog/5-minutes-wi…
BrandHook retweeted
Thanks @SkalataVentures for sharing my 5 mins. I could have talked all day!
Talking to your customers is vital, but do you really know how to do it? Meet @PipStocks, the founder turning 14 years of brand and customer experience consulting experience into a DIY platform for any marketer. @Hearsayplatform skalata.co/blog/5-minutes-wi…
BrandHook retweeted
We welcome you into 2021 with a complimentary workshop hosted by our founder Pip Stocks. All you have to do is click the link below to sign up!
hubs.ly/H0DbKNV0
What better way to start the New Year than a shift in focus to what your customers actually want! #workshop
BrandHook retweeted
Another great user case study where #Britex tested some new products with customers and then chatted on the @Hearsayplatform webcam to dive deeply into the experience. Read their reaction here..hearsay.io/case-studies/expe…
BrandHook retweeted
We are bloody excited to announce that @Hearsayplatform is now a @SkalataVentures Portfolio company and started this week in a six month program to get our business ready for scale. #cx #martech #customerintimacy #thickdata Read about here hearsay.io/blog/seed-investm…
Listening to Michael from @TheCXAcademy1 talk about Global CX Trends in 2021...."We need to hear it from the customer rather than reading in a report." #HearsayPlatform