Inverness customers: your connection should now be back up and running and we're pleased to confirm that broadband services have been restored. However, work is continuing to address the underlying power issue at the exchange and we're continuing to monitor the network.
We're sorry to everyone in Inverness affected by further broadband disruption today, caused by an ongoing power issue at the exchange. Our network provider is urgently looking at alternative ways to restore power and get customers back online. status.brawband.co.uk/
We're aware of a network issue causing loss of service in Inverness. Engineers are at the exchange, have identified the problem and working on a fix now. status.brawband.co.uk/
Service has now been restored following this morning’s outage. Apologies for the disruption.
If you’re still not connected, please restart your router and broadband hardware. If that doesn’t do the trick, get in touch with our team and we’ll help get you sorted.
Something’s not braw…
We’re aware of an issue causing intermittent drops to broadband services for some customers in the Inverness area this morning.
We’ll share further updates on our status page:
status.brawband.co.uk/
Thanks for bearing with us while we get this sorted!
WEBSITE RESTORED
The BrawBand website is now back up and running again. Thank you for everyone's patience!
Something’s not quite braw with our website just now 👀
You may have trouble accessing the site while we work through a technical issue. We’re aware of the problem and our team is on it, working to get everything back up and running. Thanks for bearing with us!
SERVICE RESTORED
After a busy day our engineers (shout out to John!) have completed the rebuild and service has been restored.
If you remain offline, please power cycle your router by turning it off and on again.
Thank you so much for everyone's patience. Have a great evening.
Service Outage 11am Update – Rebuild Required
The problem identified this morning on the core network has required a rebuild of equipment. This is a significant piece of work which our technical engineers are treating with urgency.
Thanks so much for your continued patience.
Service Outage – Connections Down across Network
We’re currently aware of an outage affecting customers on our network. Engineers are aware and working on a fix. We don’t have an expected fix time as yet. Thanks so much for your patience. We know how frustrating this can be.
Hello February! Prices down. Speeds up. 900Mb/s SUPERFAST Pure Rapid – FREE FOR 3 MONTHS. Save £172* Already with us or joining fresh? The Bairn and The Belter packages now cost less each month on a new or renewed contract. 🐮 Switch to BrawBand today brawband.co.uk/
Even Santa’s elves take a wee break, so here are our festive opening times:
Christmas Eve: Closing at 17:30
Reopening: Monday 29/12 at 08:00
Hogmanay: Closing at 17:30
Reopening: Monday 05/01 at 08:00
Full details here: brawband.co.uk/festive-openi…
Have a braw festive season 💙
Happy Social Media Day to everyone who said, “Just checking one thing…”
…two hours ago. 😅
Whether you’re scrolling reels, sharing dog pics, or arguing about where the best chippy is — we’ve got you connected.
Work's done. The router’s glowing. You know what time it is…
It’s Friday night, which means:
📺 Pyjamas on
🍕 Pizza ordered
📶 Full bars on the Wi-Fi
📂 And at least three episodes of your favourite series.
Happy weekend, guys. You’ve earned it. 💙
Bonnie McMoo’s been thinking about the future... and it’s all about faster, stronger, smarter broadband.
🔹 Speeds that make streaming a breeze
🔹 Coverage fit for homes big & small
🔹 Rock-solid reliability
It's all about keeping you connected — now & in the future.
📡 3 Easy Ways to Boost Your Home Wi-Fi
No magic wands needed — just a few braw wee tweaks:
Give your router some space 😮💨
Boot off the freeloaders 🥾
Hit that update button ⚙️
Tried it? Let us know what works for you 👇
🚨 WE’VE GOT ROUTERS.
After weeks of waiting, praying, and gently threatening courier firms… the routers have arrived.
Orders are back ON.
