Jagrit Malhotra (@CB_Engage) header
Jagrit Malhotra (@CB_Engage) profile picture

#CX #entrepreneur @Clarabridge, passionate about growing businesses the right way—with humility. Husband to my amazing Viking wife, “Papa” to adorable twins.

London, UK
Joined December 2009
Photo by Jagrit Malhotra (@CB_Engage)Photo by Jagrit Malhotra (@CB_Engage)Photo by Jagrit Malhotra (@CB_Engage)Photo by Jagrit Malhotra (@CB_Engage)Photo by Jagrit Malhotra (@CB_Engage)Photo by Jagrit Malhotra (@CB_Engage)Photo by Jagrit Malhotra (@CB_Engage)Photo by Jagrit Malhotra (@CB_Engage)Photo by Jagrit Malhotra (@CB_Engage)Photo by Jagrit Malhotra (@CB_Engage)
How Customers Experience the World: Thank you to @twitter for featuring #Clarabridge’s #COVID19 Social Pulse project in How Researchers Studied COVID-19: bit.ly/3u7RLo8 #CX #CustomerExperience #data #analytics
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Clarabridge announces record-breaking growth in 2020. #CX transformation remains a top priority for global brands in 2021. #customerservice clarabridge.com/clarabridge-…
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Effort is a leading indicator of customer satisfaction that doesn't rely solely on surveys. How does Clarabridge's Effort Score give organizations an edge in #CX? See how below. clarabridge.com/wp-content/u…
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Ease into the weekend by watching our Fall Product Launch! Clarabridge #engineering & product teams present our latest #innovations aimed at #CX & #ContactCenter transformation—+200 ideas implemented! bit.ly/31Muqwf
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Are you prepared to manage #customerfeedback this flu season? See how Clarabridge solutions can assist health insurance providers create a great customer experience! #CX clarabridge.com/wp-content/u…
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See how Clarabridge’s integration with Microsoft Dynamics 365 enables organizations to drive action on customer feedback. clarabridge.com/about/partne…
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Conquer your #CX Challenges and register now to gain access to all 9 on-demand sessions from Season 1 of our Clarabridge Master Class Series. clarabridge.com/clarabridge-…
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JUST IN: Clarabridge is proud to be @Facebook Messenger API partner as it opens for Instagram Messaging. “@Clarabridge customers have improved their #responserate by up to 55% since being able to manage @instagram DMs through their platform.” developers.facebook.com/blog… @fbnewsroom
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Our webinar on interaction analytics must-haves with Donna Fluss from DMG Consulting LLC is one week away! Register today to join the conversation live on September 29th #contactcenter #analytics #cxstrategy clarabridge.com/resources/th…
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Shop Different: Back to School #fashion looks different this year with #mask shopping. Vera Bradley shares how @Clarabridge capabilities allow for a “panoramic view” of what their customers were saying: clarabridge.com/blog/social-… #backtoschool #CustomerExperience
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Clarabridge Founder and CSO Sid Banerjee had the chance to sit down with @CongruityGroup to discuss customer experience analytics. Listen to the full conversation and learn how to turn language into data with #customerfeedback forensics. thecongruitygroup.com/episod…
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Learn how @verabradley leverages Clarabridge and pulls together all customer feedback in a unified view to drive superior #customerexperience. clarabridge.com/resources-su…
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Learn how companies are evolving their call recording technology and analytics in our upcoming webinar with Red Box, Take Control of Voice, Don’t Let Voice Take Control of You. Register today! #contactcenter #cxstrategy clarabridge.com/resources/re…
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Let’s Talk Speech Analytics: Check out our assessment breaking down legacy #speechanalytics tools and why it’s time to step up your #ContactCenter #customerexperience game PLUS a free #ebook: clarabridge.com/5-reasons-wh…
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Watch our on-demand webinar with Forrester Research to learn how to fuel a digital transformation in the #contactcenter using text analytics clarabridge.com/resources/fo… #textanalytics #customerexperience
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A successful analytics program can help healthcare organizations pivot their operations and navigate crisis situations. Learn more in our webinar with Becker’s Hospital Review on Monday, August 31st. #patientexperience #cx #dataanalytics go.beckershospitalreview.com…
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Register today for our upcoming webinar with @BusinessWay_SA to learn How to Customize Your Digital Customer Service Strategy Post-Pandemic #cx #cxstrategy clarabridge.com/resources/cu…
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Summer Time and the Livin is Easy? Is it easy to fly these days? Check out our latest Social Pulse article and learn about customer effort in recent flight experiences. clarabridge.com/blog/social-… #customerexperience #customereffort #travel
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Clarabridge’s Solutions Vice President Shorit Ghosh shares with Call Centre Helper Magazine his favourite contact centre #KPIs and why he believes they are so important to track. callcentrehelper.com/contact… #callcentrehelper #contactcenter #CX #CustomerExperience
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We are proud to announce that @forrester named @Clarabridge a Leader in The Forrester Wave™️: AI-Based Text Analytics Platforms (People Focused), Q2 2020! Review the results today clarabridge.com/resources/fo…
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