Official @CDPROJEKTRED Technical Support

Warsaw, Poland
Joined October 2016
Technical issues? Cyberware malfunctioning? Roach misbehaving more than usual? Don't hesitate to reach out to us via one of the contact forms on our website: cdpred.ly/Support
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Due to a technical issue, Cyberpunk 2077 Update 2.5 on GOG may cause the full game data to be re-installed instead of only applying the patch data. We're working to resolve the issue as soon as possible. Thank you for your patience!
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CD PROJEKT RED CS retweeted
Edgerunners 2 Update (2.5) is available now on PC, Mac, PlayStation 5, Xbox Series X|S, and coming soon to Nintendo Switch 2.
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GWENT will undergo maintenance today (21st October) from 4 PM to 6 PM CEST. During this time, the game will be unavailable while we perform essential server work. Thank you for your patience!
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AMD GPU driver version 26.10.1 is now available! Get it at amd.com/en/support or via Adrenalin. Please make sure to use the latest drivers when playing The Witcher 3, and note that using 26.8.1 driver may lead to visual issues.
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CD PROJEKT RED CS retweeted
Switchers! This one is for you. ❤️ Patch 5.01 for The Witcher 3: Wild Hunt — Remastered on Nintendo Switch 2 is currently being rolled out! The update comes with a slew of improvements, both general and platform-specific, addressing issues you've helped us pinpoint. See the list of changes below for a detailed overview of what's included in Patch 5.01: thewitcher.ly/NS2_Patch_5.01
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CD PROJEKT RED CS retweeted
A witcher must keep their blade, wits, and eyesight sharp, lest their next contract be their last. ⚔️ Hotfix 5.01b has just gone live, addressing issues reported by Xbox Series S players regarding image clarity. With this update, we've switched the upscaling solution from TAAU to FSR to improve visual quality and performance.
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CD PROJEKT RED CS retweeted
There are enough unexpected surprises on the Path already. ⚔️ Hotfix 5.01b for The Witcher 3: Wild Hunt — Remastered is now live on PS5 and PS5 Pro! This update introduces various stability improvements to help ensure a more reliable experience while witchering across the Continent.
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CD PROJEKT RED CS retweeted
Every step on the Path is an opportunity to improve for a witcher. ⚔️ See how we've improved The Witcher 3: Wild Hunt — Remastered with Patch 5.01, out now on PC, PlayStation 5, and Xbox Series X|S. Find the list of most important changes below: 📜 thewitcher.ly/Patch_5.01
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We've confirmed an issue where some online rewards, including Twitch Drops and Bilibili Drops, may not appear in-game in certain scenarios. If you can see the items under "CD PROJEKT RED Account" in the main menu, they were correctly granted and you will be able to collect them once the issue is addressed in a patch.
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Following The Witcher 3: Wild Hunt - Remastered release, our Technical Support team is handling a higher volume of queries than usual, so it may take us a little longer to get back to you. Note that even if you haven’t received a response yet, the issue you reported is likely already being analyzed and taken into account as we work on fixes. Thank you for your patience!
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CD PROJEKT RED CS retweeted
Busy killing monsters, Witchers? In between contracts, take a moment to check out the changes we've just rolled out on PC. Hotfix 5.00c is now available for download for the Steam, GOG, Epic Games Store, Battle.net, and Xbox Play Anywhere (PC) versions of The Witcher 3: Wild Hunt — Remastered. You'll find the patch notes below: thewitcher.ly/Hotfix_5.00c Once again, thank you for your patience as we continue investigating the issues you report.
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CD PROJEKT RED CS retweeted
📜 Witchers! We've just released an update for the PlayStation 5, Xbox Series X|S, and the PC Xbox Play Anywhere version of The Witcher 3: Wild Hunt — Remastered. You can see what's changed below: - Fixed an issue where DLSS was unavailable in the Xbox Play Anywhere version of the game on PC. - Made various lighting adjustments, including fixing some interiors that appeared too dark. - Made various other adjustments to ensure parity with the PC version. In addition to the changes above, we're investigating the issues you're reporting via our Technical Support portal (cdpred.ly/Technical_Support). We appreciate you taking the time to provide us with all the relevant details. We're also preparing a hotfix for PC to address the reported issue with saving the game. Most importantly, thank you for your patience as we continue working to ensure all of you have the best experience with The Witcher 3: Wild Hunt — Remastered.
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Witchers, we heard that vicious monsters like prominent visual glitches and severe performance drops have been roaming the Continent. The latest Graphics Driver Potions are highly effective against these beasts: 🟢NVIDIA: 617.14 🔴AMD: 26.9.2 🔵Intel: 32.0.101.8993 Happy hunting!
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The Witcher 3: Wild Hunt — Remastered on PC: We've identified an issue related to NVIDIA Hairworks that may significantly affect performance. We recommend disabling that setting until this is addressed in a patch.
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We're aware of the DLSS issue on Xbox Play Anywhere and are working on a hotfix that we expect to release as soon as possible. Thank you for your patience!
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CD PROJEKT RED CS retweeted
AMD users: the latest GPU drivers are now available! If you’ve been experiencing visual issues in The Witcher 3: Wild Hunt – Remastered, please make sure to download and install the latest drivers. We recommend updating before jumping into the game.
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Before you dive in to The Witcher 3: Wild Hunt - Remastered, make sure your graphics drivers are updated to the recommended version: NVIDIA: 617.14 AMD: 26.9.2 - not released yet, coming later Intel 32.0.101.8993
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CD PROJEKT RED CS retweeted
What makes a good witcher a great one? Preparation! ⚔️ Before The Witcher 3: Wild Hunt – Remastered and the Remastered Upgrade arrive tomorrow, check out the most important changes coming to the game in the official patch notes, available now: thewitcher.ly/Remastered_Pat…
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CD PROJEKT RED CS retweeted
Correction: Ultra preset requires 8 GB of VRAM.
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We’ve seen your questions about The Witcher 3: Wild Hunt — Remastered! Good news: your current saves will work with the upgrade, so you can get back on the Path right where you left off. Your unlocked achievements and trophies will carry over too! ⚔️🏆
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