CMMi L5 company engaged in IT Consulting, Data & Analytics and Emerging Tech for over two decades. IN: @CSMTechnologies US: @CSMTechUS AF: @CSMTechAfrica
Canada
Joined June 2023
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CSM helps organizations simplify service operations by connecting workflows, requests and teams through #ServiceNow and intelligent #automation.
Explore ServiceNow Solutions: csm.tech/americas/tech-stack…
#ITSM #WorkflowAutomation #ITOperations #DigitalTransformation #CSMCanada
CSM helps nonprofits bring #grant applications, funding, compliance, reporting & program management together through #Salesforce Nonprofit Cloud.
Simplify #grant_operations, improve visibility & focus more time on creating impact.
Read More: csm.tech/americas/insights/b…
#CSMTech
Your #CRM has #data. It just can't act on it. #Salesforce #Agentforce turns idle #workflows into autonomous ones. 46% case deflection. 84% faster resolution.
Whitepaper: bit.ly/3Tb6rFe
Free consultation: bit.ly/4ro4MbN
#CSM #Canada #AgenticAI
Day 3 at #Dreamforce2026 - final stretch! Our Director of Strategic Growth joins the leaders breakfast with Diabsolut, talking agentic governance + more #MuleSoft partner convos today. Excited for what's next
#Dreamforce #AgentFabric #StrategicGrowth #CSM #Canada
#Dreamforce opens tomorrow.
What's announced this week gets decided somewhere else, in the rooms where public institutions work out what they can actually deliver, and by when.
Those are the people worth meeting.
Moscone Center, Sept 15–17.
#PublicSectorAITransformation #CSM
#Dreamforce 2026 opens next week in San Francisco.
For public service delivery, it's the week the year's direction becomes clear — what's real now, and what's still a roadmap promise.
Prem Sarit Acharya is at Moscone Center, Sept 15–17.
#PublicSectorAITransformation #CSM
CSM is heading to #Dreamforce.
From #AICRM & #Tableau to digital experience management, AI is reshaping public-sector institutions and citizen services.
Meet our Director of Strategic Growth, North America, Prem Sarit Acharya.
#Salesforce #PublicSectorAITransformation #CSM
12 days to resolve a case. Now? Just hours.
#Salesforce brings every #citizen request into one system, automatically routed, fully tracked, nothing falls through the cracks.
Explore how : bit.ly/4x8ZS3X
#GovTech #PublicSector #CSM #Canada
Scattered #data = slower #decisions, inconsistent service, and #AI that can't be trusted.
#Salesforce Data 360 fixes this by unifying every customer/citizen record into one live, trusted profile,
Explore : bit.ly/4xLQpR5
#Data360 #AI #Agentforce #CSM #Canada
A single hour of downtime can cost $300K+. Usually it's not a #tools but #data problem.
#ServiceNow's fix: one connected view, not two disconnected #teams.
Explore: bit.ly/4gZxOuO
#ITOps #Canada #CSM
Your #CRM shouldn't just store #data. It should act on it. #Salesforce Agentforce turns everyday CRM #workflows into autonomous, AI-driven #processes without redesigning existing Salesforce setup.
Explore : bit.ly/3TmevCJ
#AgenticAI #Agentforce #AI #CSM #Canada
#Spreadsheets that don't sync. #Systems that don't talk. Month-end chaos.
#OdooERP connects your entire #business - #sales, #inventory, #finance, #HR - in one #platform.
Read more: bit.ly/4dyC0ip
#ERP #Canada #CSM
82% of public-sector #organizations already use AI agents (IDC). The ones winning aren't deploying the most, they're deploying where every action is auditable.
#Governance is the unlock, not the obstacle.
Explore: bit.ly/4fwUYXu
#Salesforce #AgenticAI #CSM #Canada
#Dashboards show you what happened.
Power BI helps you decide what to do next.
Learn how Power BI evolves from reporting into a true decision support #system for modern organizations : bit.ly/4yvEZ4N
#PowerBI #BusinessIntelligence #DataAnalytics #CSM #Canada
Your biggest #grants problems aren't grants problems, they're #data, #reporting & #compliance problems.
#Salesforce brings the full grants lifecycle onto one connected platform.
Explore: bit.ly/3Q0TBrA
#Salesforce #Nonprofit #CSM #Canada
About 63% of organizations lack or aren't sure they have the right data practices for #AI (Gartner). AI that resolves beats AI that suggests.
The difference is governed, trusted data.
Our #ServiceNow Spotlight: bit.ly/4vMoEqp
#StatWatch #DataStrategy #CSM #Canada
Traditional #grants models keep falling short in 4 ways 👇
🔹 Poor program visibility
🔹 Slow approvals & fund releases
🔹 Compliance & audit challenges
🔹 Limited outcome accountability
Digital #grantsmanagement fixes all four: bit.ly/4uxavMy
#CSM #Canada
#Grants programs demand transparency, compliance & accountability, yet many still operate with limited visibility.
Digital grants management brings structure & control across the lifecycle. Explore: bit.ly/46weGPu
#GovTech #GrantsManagement #Compliance #Canada #CSM
Market has moved past #AI hype into AI #operations.
ServiceNow is shifting IT from resolving tickets to preventing them.
We help you maximize it end-to-end: strategy → implementation → data → AI → operations.
Explore: bit.ly/43ZuJDH
#ServiceNow #CSM #Canada
