Sydney-based, Marketing Agency Owner and Singer

Sydney
Joined March 2009
Excited that CX APAC 2021 starts today! Follow along and join the conversation using #ForrCX.
1
The Employee Experience Of A Pandemic In Australia lnkd.in/ekvcgXU
When it comes to positively influencing customers' behaviour, what's the line between a helpful 'nudge' and engaging in dark patterns that ultimately betray customers' trust? Riccardo Pastò & Jinan Budge answered that Q at CX Sydney #ForrCX #cx #customere
Katrina Curll retweeted
The 7 steps to becoming customer-obsessed; how to achieve #CX #Culture transformation #ForrForum @leahbuley
1
69
46
Katrina Curll retweeted
Market research and data driven marketing are good cousins: Anne Lewnes #cmo #adobesymp – at Sydney, New South Wales
3
4
" the more we reinvent #marketing, the less it looks like marketing" #adobesymp
Our #Adobe #social team are live tweeting from #AdobeSymp today. So much #digitalmarketing fun! Via @pauli_s
4
4
Katrina Curll retweeted
What makes the perfect marketing team? @Pega CMO @TasRobert says understanding analytics is key. Via @MarketingB2B bit.ly/1ejwqBj
9
12
Looking forward to hearing the the thought leaders at the Future Marketing – Innovation & CX event in Sydney tomorrow @ the Sheraton. – at Sydney, New South Wales
Katrina Curll retweeted
In the Internet of Things, things are customers too. #PegaWORLD says @pega Rob Walker
3
4
Katrina Curll retweeted
40 hour apps at State of Maine. Powered by @pega Cloud. #PegaWORLD xitter.cf/PegaMarie/status/60790…
4
1
Katrina Curll retweeted
#PegaWorld2015 @pega @VirtusaCorp #Virtusa Allan on Pega Strategic Applications @pegaFS – at Florida, USA
4
4
Katrina Curll retweeted
What is #cx? Technology can make service "human" again. It's more than the bottom line - it's a higher purpose.
3
2
.@BloombergRadio interviews @RBSGroup's head of Data and Analytics #PegaWORLD – at Florida, USA
4
1
Katrina Curll retweeted
Come check out Accenture's demonstrations! We have snacks 🍡🍫🍎 @pega @pegaFS @AccentureTech #pegaWORLD – at Florida, USA
4
2
Katrina Curll retweeted
Everything is awesome at #PegaWORLD @pegakerim
15
4
Katrina Curll retweeted
#theDataGuy engaging and putting forward the #customer conversation xitter.cf/pegafs/status/60828351…
"One bank, one customer, one conversation"- Christian Neilssen .@RBSGroup #theDataGuy #PegaWORLD
1
2
2
#PegaWORLD great day 2! Couldn't join us this ..join us in 2016 in Vegas!
2
1
Katrina Curll retweeted
Why customer experience is about more than just numbers: callcentre.co.uk/the-power-o… (via @callcentrefocus ) #cem