Connect directly with customers to collect videos and images, ratings & comments that flow into your journey map. Plus use popup discussions to learn even more.
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Joined March 2015
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We're excited to announce that @forrester just ranked our software as a leader amongst top vendors in the marketplace for #CX #JourneyMapping and management.
⬇️ Download the full report for details. cxw.io/wave
Please share with #CustomerExperience pros you know.
Our rapidly changing world demands a 360º view of your customer.
Integrating surveys, text analytics, journey mapping, and call center solutions empowers customer experience transformations.
Visit the newly redesigned Decooda.com to see how. #ImagineDecooda
We're proud to announce that we are among the select companies invited to participate in The Forrester Wave™: Journey Mapping Platforms, Q2 2020. In this evaluation, CX Workout was cited as a Leader.
Learn more: linkedin.com/pulse/how-bring…
#DigitalTransformation #CX
Did you catch our last #JourneyInterrupted webinar?
We presented new research on how consumers' physical and mental health has been impacted by #COVID19 and recent protests against racism.
Watch and share the replay here: cxw.io/web3
#customerexperience #cx
ALT Journey Interrupted: Rethinking the Customer Experience After Coronavirus
Today at noon ET our final #JourneyInterrupted webinar explores how healthcare and well-being for US consumers have been impacted by #COVID19 and recent social unrest, protests, and racial violence.
Learn More: bit.ly/DecoodaJune17
#CX #healthcare #AI #CustomerExperience
Hey #CX pros, don't miss this unique webinar.
This Wed., June. 17, learn how the mental and physical healthcare needs of US consumers have been impacted by the #COVID19 and now... the added stress of police violence and anti-racism protests.
REGISTER: bit.ly/DecoodaJune17
In light of the events unfolding in our country this week, we have rescheduled this #JourneyInterrupted webinar for June 17 at NOON ET.
RSVP here for updates, email and text reminders:
decooda.zoom.us/webinar/regi…
CX Workout retweeted
With respect for the events unfolding in the United States of America this week, we've decided to postpone our #JourneyInterrupted webinar scheduled for tomorrow, June 3rd.
RSVP here to get updates as we finalize a new date with our speakers:
decooda.zoom.us/webinar/regi…
Join us June 3 for our final #JourneyInterrupted webinar.
Discover which brands are evoking feelings of gratitude and which brands have disappointed consumers facing impacts of the #covid19 pandemic on their #WellBeing & #MentalHealth.
▶️ Register Now: bit.ly/DecoodaJune3
CX Workout retweeted
Thanks to all who attended our #JourneyInterrupted webinar.
As we saw, adapting your #CustomerExperience is essential.
You can leverage video feedback with @CXWorkout to bring the data to life for your organization.
Contact @jwheeler_SPCI to schedule a private briefing.
CX Workout retweeted
If you're on our webinar today please do use the hashtag #JourneyInterrupted to share your favorite quotes, insights, and take-aways about how to adapt #CustomerExperience during this pandemic.
Our second #JourneyInterrupted webinar is underway.
Join us now to learn how #COVID19 has impacted the financial well-being of U.S. consumers and get your questions answered about how #CX has changed.
bit.ly/DecoodaMay13
#CustomerExperience
CX Workout retweeted
According to a new poll released today, 2 in 3 Americans said gatherings of 10 or more will be unsafe until July on.forbes.com/60161hgjO by @lisettevoytko
Our #JourneyInterrupted webinar today will explore shifting views on financial services & well-being.
It starts at 9am Pacific, 11am Central, 12pm ET.
Register now: bit.ly/DecoodaMay13
Share to help spread the word.
#CX #CustomerExperience #COVID19
ALT #JourneyInterrupted: Rethinking the Customer Experience After the Coronavirus. Financial Well-Being
Tomorrow at noon ET, our #JourneyInterrupted webinar will explore how we have shifted views on financial services and well-being.
@GreenBook Editor @lennyism moderates a panel of experts.
👉 Register Now: bit.ly/DecoodaMay13
#CustomerExperience #COVID19
ALT Journey Interrupted: Rethinking the Customer Experience After Coronavirus
On May 13 we're sharing how we help clients in the financial services space adapt at the speed that the COVID-19 crisis requires.
Register for our second #JourneyInterrupted Webinar to learn from our latest research into the future of #FinancialServices bit.ly/DecoodaMay13
Are you making plans to adapt #FinancialServices to our new context?
Our second #JourneyInterrupted webinar May 13 will reveal what people are feeling as they navigate their finances during this pandemic.
Register Now: bit.ly/DecoodaMay13
ALT JourneyInterrupted: Rethinking the Customer Experience After the Coronavirus | Financial Well-Being
Join @Decooda on 4.29 to explore CX after COVID19
The #JourneyInterrupted webinar series will have you rethinking how you will serve your customer after the pandemic: bit.ly/2y70AH8 @cxpa #CX #CustomerExperience
ALT Journey Interrupted: Rethinking the Customer Experience After the Coronavirus Webinar April 29, noon Eastern
Research leaders and insight managers are being called upon as sense-makers during this pandemic, as #COVID-19 causes head-spinning changes in the context we are now being asked to view the #CustomerExperience within.
Great roundtable by @GreenBook greenbookblog.org/market-res…