Podcast and TV channel hosted by @martinnewman on various consumer facing topics and home to his Fix The High Street mini series. https://xitter.cf/t.co/bQA57aRgrR
United Kingdom
Joined March 2019
- Tweets213
- Following69
- Followers3.9K
- Likes39
Consumer Focus TV and FM retweeted
10%Tesco
40%John Lewis / Waitrose
0%Sainsbury's
50%Aldi
10 votes • Final results Consumer Focus TV and FM retweeted
And the second #rantorrave: what is the #worst high street department store?
43%Harrods
13%Fortnum & Mason
27%Fenwick
17%Liberty
30 votes • Final results Consumer Focus TV and FM retweeted
It's time for #rantorrave! This week: what's the #best high street department store?
57%John Lewis
22%Debenhams
12%House of Fraser
10%Selfridges
51 votes • Final results Consumer Focus TV and FM retweeted
In the latest episode of my #podcast @Consumer__Focus, independent advisor on exchange rate risk management @TreasuryTutor explains why leaving the EU may have a positive impact on British #consumers and #businesses. Listen: consumerfocus.fm/could-brexi…
Consumer Focus TV and FM retweeted
When do you start your #Christmas shopping?
43%December
29%November
14%October
14%Shopping all year round!
7 votes • Final results Consumer Focus TV and FM retweeted
And the best online card retailer? #rantorrave
17%Funky Pigeon
83%Moonpig
0%Card Factory
6 votes • Final results Consumer Focus TV and FM retweeted
23%Clintons
17%Scribbler
54%Card Factory
6%Cards Galore
205 votes • Final results Consumer Focus TV and FM retweeted
We spoke to Stephen Robertson, CEO of The Big Issue Foundation about the biggest problems facing charity shops. What has your experience been with charity shops? Leave a #rantor#rave on @takecsa. consumerfocus.fm/how-can-cha…
Consumer Focus TV and FM retweeted
We've ditched the star system used by other reviewing websites and instead show you all the customer rants and raves in a completely trasnparent and honest way. Have a look what others are saying about your favourite retailers now: customerserviceaction.com/
Consumer Focus TV and FM retweeted
What #fastfood #brand left a sour taste in your mouth recently? Did their #consumerexperience leave you unsatisfied? I'd love to hear what you feel is going wrong (or right!) with your local takeaways for my podcast, @Consumer__Focus! consumerfocus.fm
Consumer Focus TV and FM retweeted
Profit margins and customer satisfaction aren't polar opposites: they're circular! Make sure you follow @Consumer__Focus for the latest in #customerservice: consumerfocus.fm
Consumer Focus TV and FM retweeted
This is an amazing podcast that I’d recommend anyone in a #CustomerFacing role in any organisation listens to. Thanks @martinnewman @GuyOrlov and @Consumer__Focus for a great episode.
NEW #PODCAST ALERT! We spoke to @GuyOrlov about what British stores are getting right and wrong in delivering the best possible experience for their hearing impaired consumers.
Listen here: consumerfocus.fm/how-can-sto…
Consumer Focus TV and FM retweeted
For the latest in #consumer strategy and experience, make sure you listen to my podcast @Consumer__Focus: consumerfocus.fm
Consumer Focus TV and FM retweeted
I'm proud to be a #ConsumerChampion, both on the side of the #customer and good #business practices. For the latest in #consumer strategy and experience, make sure you listen to my podcast @Consumer__Focus: consumerfocus.fm
Consumer Focus TV and FM retweeted
For the latest in #consumer concerns and advocacy, make sure you follow and listen to my podcast @Consumer__Focus! consumerfocus.fm
Consumer Focus TV and FM retweeted
Don't miss the #CustomerCentric event of the year! Call 020 7348 5759 for exclusive new discounts!
customerfirst.live/why-visit
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Consumer Focus TV and FM retweeted
Whether you're a chocolate lover who wants to know more about what's next for you in the confectionery market, or an advocate for deaf customers on the high street, there's an episode for everyone on @Consumer__Focus. Listen to the latest episodes here: consumerfocus.fm
Consumer Focus TV and FM retweeted
Do what all businesses have claimed to do over the last 20 years and become truly #CustomerCentric at #CustomerFirstLive #Conference, with co-host @martinnewman❗️
#CustomerExperience #CX #Networking #DigitalTransformation #Innovation #Consumer
Consumer Focus TV and FM retweeted
With a fantastic range of #Speakers from various #Consumer sectors, this is going to be the unmissable #CustomerCentric event of the year.
25-26 September, London Olympia.
#DigitalTransformation #Networking #Brand #CX #CustomerExperience #Business
Consumer Focus TV and FM retweeted
I had a great time meeting @GuyOrlov from @cseekerUK to discuss the problems that #deaf and #hearing impaired customers face in stores, transport and in consumer services across the #UK. Watch this space for the next episode of @Consumer__Focus!
