We’re continuing to experience a major technology outage as a result of a cyber-attack. This is affecting our website, online systems and services, as well as some onsite services. Our sites are still open and you can find details of the services available, plus other useful information on our blog: bit.ly/BLCyberUpdateNov Following last week’s confirmation that this was a ransomware attack, we now have evidence that indicates the attackers might have copied some user data, and additional data appears to have been published on the dark web. We will continue to work with cybersecurity specialists to examine what this material is and we will be contacting our users to advise them of the practical steps they may need to take. If you have a password for British Library services that you use on other websites, we recommend you change it elsewhere as a precaution. NCSC provides guidance on staying secure online, including how to create a strong password: bit.ly/BLNCSC. You can also find specific guidance for individuals who may have been impacted by a data breach: bit.ly/BLNCSCData We’ll continue to share updates as and when we can. Thank you for your understanding.

We’re continuing to experience a major technology outage as a result of a cyber-attack. This is affecting our website, online systems and services, as well as some onsite services. Our St Pancras and Boston Spa sites are open, and you can find details of the services available, plus what’s on and other useful information and resources here: bit.ly/BLCyberUpdateNov Wi-Fi is available again in most public areas, and we can also take card payments onsite at St Pancras. We anticipate restoring more services in the next few weeks, but disruption to certain services is now expected to persist for several months. Having confirmed that this was a ransomware attack, we’re aware that some data has been leaked. As a precaution, we recommend that if you have a password for British Library services that you use for other websites or services, that you change it on those accounts. The UK’s National Cyber Security Centre (@NCSC) offer excellent advice on staying secure online, including how to create a strong password: bit.ly/BLNCSC We’re continuing to investigate the attack with the support of NCSC, the Metropolitan Police and cybersecurity specialists, and targeted protective measures have already been put in place to ensure the integrity of our systems. We’ll keep updating our social channels and blog as we have more information to share. Thank you for your understanding.

We’re continuing to experience a major technology outage as a result of a cyber-attack, affecting our website, online systems and services, and some onsite services too. We anticipate restoring many services in the next few weeks, but some disruption may persist for longer. Following confirmation last week that this was a ransomware attack, we’re aware that some data has been leaked. This appears to be from our internal HR files. We have no evidence that data of our users has been compromised. However, if you have a British Library login and your password is used elsewhere, we recommend changing it as a precautionary measure. The National Cyber Security Centre provides guidance on staying secure online, including how to create a strong password: bit.ly/BLNCSC In the meantime, we’ve taken targeted protective measures to ensure the integrity of our systems, and we’re continuing to investigate the attack with the support of NCSC, the Metropolitan Police and cybersecurity specialists. Thank you for bearing with us during this investigation. We’ll update you as soon as we can. Our sites are open as normal. Details of what’s available can be found on our blog: bit.ly/BLCyberUpdateNov