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CustomerOptix is a customer experience improvement service aimed exclusively at small business owners to help them better understand and serve their customers.

Perrysburg, OH
Joined June 2016
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𝗦𝘁𝗮𝘆 𝗶𝗻 𝘁𝗵𝗲 𝗸𝗻𝗼𝘄! Sign up for local and national SBA email newsletters 📧 to stay updated on pandemic relief and other programs for your small business. ➡️ sba.gov/updates

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Be sure to take advantage if you haven't already. smallbiztrends.com/2021/01/e…
Next year will pay dividends to small businesses who invest wisely now in themselves and their customers. Check out these 15 Small Business Trends from @Forbes forbes.com/sites/forbescoach…
By knowing the latest business news and trends, it’s easier to grow company sales, offer better customer service, and operate more effectively. connecteam.com/latest-small-…
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EY has identified five key consumer segments with new or intensified attitudes as a result of living through the pandemic. How will this impact your business? ey.com/en_gl/news/2020/07/ey…
What's most important to consumers when shopping small businesses this holiday season? Are you ready? @smallbiztrends smallbiztrends.com/2020/09/s…
53% of top performers – companies with the strongest revenue growth and profit-margin change – consider the quality of their customer experience as their top strategic priority. How's your CX? forbes.com/sites/sap/2020/08…
Great example of a small business pivot during COVID.
Just Salad CEO Nick Kenner on how he protected his family and the safety of his employees during the coronavirus pandemic ow.ly/34vR50B1LRQ @justsalad
Great article by @smallbiztrends! A great #CustomerExperience will keep them coming back.
82% of Shoppers Will Pay More Now to Support Small Businesses sbt.me/d6z
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“Don’t just say, ‘we’re sanitizing on a regular schedule, show them.” -Jack Li, Datassential #covid19 #customerexperience #cx #smallbusinesses bit.ly/2YjH70P