Your Guide to Digital Technologies

Ukraine
Joined February 2015
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Digital Expert Online retweeted
For more than thirteen years I’ve worked in B2B marketing, and my job has always come down to one question: what actually makes a company grow? Most channels, I can explain. Paid ads, content, sales, partnerships. You can see the mechanism. There was one I couldn’t. It started quietly, more than fifteen years ago. A few founders began doing something that went against everything business had taught them. They published their revenue. Their salaries. Their mistakes. Their hardest decisions. Not after the fact, in a polished case study, but as it happened, in front of everyone. Nobody organized it. There was no manifesto. Just a handful of people who believed that if you show your real numbers, people will trust you more, not less. Then more founders joined, and more after them. Somewhere along the way it got a name: building in public. Today it’s everywhere. Revenue screenshots in your feed. Monthly reports. Founders sharing every win and every failure. And here is what I couldn’t explain as a marketer. For some founders it became the most powerful growth engine they ever had. For others, doing exactly the same thing, it did almost nothing. For a few, it actively hurt. Same tactics. Opposite results. Meanwhile the argument around it split into two camps. One says it’s magic: the only honest way to grow without an ad budget. The other says it’s theater: numbers performed for likes. I didn’t believe either. Both felt half right. And I suspected both were asking the wrong question. So I went looking for the right one. And it became a book: Build in Public. It answers one question: why does building in public become an engine of growth for some founders, do almost nothing for others, and actively harm a few? The answer is a model I call Base × Coefficient × Sign. The four things transparency can never build for you. The two gates that decide whether openness works or turns against you. What makes it powerful. When to go quiet. And what being public really costs the person doing it. It’s available as an ebook, in print and as an audiobook. And half of it is free to listen to, no sign-up: khomichenko.com/build-in-pub… But the model isn’t the heart of the book. The stories are. I didn’t start with a theory and pick examples to fit it. I did the opposite. I took apart forty real founders and companies who built in the open, and let the pattern come out of them. Here are a few of the people you’ll meet inside. In 2008, @peldi left Adobe, built a small design tool called Balsamiq on his own, and started publishing its revenue almost immediately. The practice didn’t have a name yet. There was no audience to farm. He simply believed founders deserved real numbers instead of press releases. Eighteen years later, he still owns the company. No investors, no acquisition, no interest in either. Around the same time, @PatFlynn started Smart Passive Income and began publishing detailed income reports: exactly what his business earned, month after month. Almost nobody did that then, and he effectively invented the format. The reasons he eventually stopped are even more instructive than the reasons he started. In 2013, @joelgascoigne and Buffer did something most companies would consider unthinkable. They published the salary of every employee, along with the formula used to calculate it. The predicted disaster never came. Job applications surged, and candidate quality rose. @Shpigford built Baremetrics to show founders the truth about their revenue, so he published his own, live, for anyone to see. Other companies asked to join him. That’s how Open Startups was born, and a personal habit became a small movement. @levelsio is the face most people picture when they hear “building in public.” He works alone, from wherever he happens to be. No co-founders, no employees, no investors. Nomad List started as a public spreadsheet. Roughly forty projects later, most of which went nowhere, his portfolio earns millions of dollars a year. @marclou is the story people love to skip. He shipped around twenty-seven products that earned almost nothing, every failure in plain view, for years. Then ShipFast made about forty thousand dollars in its first month. The public record of trying wasn’t the embarrassment. It was the foundation. @tdinh_me spent three years simply being useful in public before anything he built made real money. Then TypingMind made twenty-two thousand dollars in its first week. From the outside, it looked overnight. It took three years. And @Nithin0dha built one of India’s largest brokerages without advertising, in a market where most brokers profit from customers knowing less. His signature move shouldn’t make sense: he publicly urges customers to trade less, even though trading is how he earns. That kind of honesty, the kind that costs you something, is the one trust signal a competitor can’t copy. Forty stories like these. Some triumphant, some painful, and a few that nearly broke the whole thesis. What they add up to is this: transparency is not an engine. It creates nothing. It is a multiplier, and what it multiplies is whatever you have actually built. If you’re in the book and want to read your section, tell me and I’ll send it.
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The books that last describe how humans decide, and humans haven't changed. Positioning still maps the battle for the mind; Influence still shows why people say yes. digital-expert.online/en/blo…
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A pattern in Cialdini’s Influence, Pre-Suasion and Voss’s Never Split the Difference: persuasion that lasts is built before the pitch. digital-expert.online/en/blo…
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A pattern across Fitzpatrick, Godin, and Vaynerchuk: the founder who talks to customers, serves a specific group, and works in public buys an advantage later money cannot. digital-expert.online/en/blo…
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People trust people before logos. Across Tribes and Expert Secrets, buyers join a person before they buy. Treating that as vanity is a strategic mistake. digital-expert.online/en/blo…
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Committees and long cycles change the sale. Moore’s beachhead, Rackham’s questions and Khomichenko’s frame all aim at the same moment: before the RFP exists. digital-expert.online/en/blo…
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In a subscription, the same customer is sold every month. Tzuo, Baxter, and Coleman all put the work after the close: access, membership, the first hundred days. digital-expert.online/en/blo…
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Customers forget campaigns and remember treatment. These books treat that memory as growth or leak — Hsieh’s service engine, Coleman’s first hundred days, Covey’s trust math. digital-expert.online/en/blo…
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A small budget cannot rent attention. Baer, Sheridan, and Godin all land on the same move: earn an asset that compounds. digital-expert.online/en/blo…
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Promotion changes the job to goals, hiring, and trust. Collins starts with who. Doerr speaks the board's goal language. Covey ties trust to speed and cost. digital-expert.online/en/blo…
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One thing these customer-research books keep repeating: the fix is not more data. It is better questions, asked the right way, of the right people. digital-expert.online/en/blo…
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What Challenger, SPIN, and Predictable Revenue share is research over ritual. What they do not solve alone is the scoreboard that keeps marketing and sales apart. digital-expert.online/en/blo…
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Digital Expert Online retweeted
A few months ago, I published a book called The Marketing Behind Rapid Growth. It told the stories of eighteen companies and how they grew faster than anyone expected, and I thought, when I finished it, that I had said what I had to say. I was wrong. The book turned out to be the beginning of something rather than the end of it. What followed was a kind of obsession. I kept studying companies — how each one found its first users, why its competitors couldn't copy it, where its growth actually came from once you stripped away the press releases — and I kept sharing what I found. I started a podcast, telling these company stories one by one, and I started a newsletter, taking apart another company most weeks. Each company got its own post and its own episode: a single, self-contained teardown. But with every new story, I found myself trying to do something more than tell it. I kept trying to fit them together — to see whether all these separate teardowns were pointing at the same underlying thing, and to unite them under one framework. Week after week, company after company, the pile grew, and so did the suspicion that the real work was not another teardown. It was the synthesis. I had studied dozens upon dozens of businesses in enough depth to argue with their own executives about how they worked; what I had not yet done was step back and draw the single map that all of them, taken together, implied. That became the question I couldn't put down. Why do some companies turn marketing into an engine that compounds for a decade, while others — with similar budgets and arguably smarter campaigns — spend more each year just to stand still? Every company I studied was another clue, and I had collected a great many clues without yet assembling them into an answer. The honest thing was to admit that the job was mine to do. I had the analysis — seventy-four companies' worth of it — and what I owed anyone following along was to turn it into one thing: a single map, a single set of insights, a single framework they could actually use. The book is here: khomichenko.com/marketing-as… This book is that synthesis. To build it, I had to stop adding stories and start subtracting — to take seventy-four companies and ask not what made each one special, but what they had in common, until only the durable patterns were left standing. What survived that process is the framework these pages describe. It is not a model I invented and then dressed in examples. It is the residue of the companies themselves, the shape that remained when everything idiosyncratic was washed away. That is what this book is: that framework, and the seventy-four companies that taught it to me. I've tried to write it the way I wish someone had written it for me — back when I was staring at a marketing budget of my own, wondering why pushing harder on it only ever seemed to cost more and return less.
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Digital Expert Online retweeted
If you like Contagious or Crossing the Chasm but want it built from real, named companies — my book does exactly that. 18 of them: Slack, Stripe, Notion, NVIDIA, OpenAI. Free on Kindle Aug 16–20, then $4.99 → amazon.com/dp/B0H6VHNRMG
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Digital Expert Online retweeted
Boring beats brilliant more often than anyone admits. Zoom entered the most crowded market imaginable and won for the least glamorous reason: it just worked, every time. The Zoom chapter + 17 more, free on Kindle till Aug 20 → amazon.com/dp/B0H6VHNRMG
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Digital Expert Online retweeted
Your product probably isn't confusing. It's just in the wrong context. Slack's founder wrote a memo before launch: "we don't sell saddles." Nobody wants a saddle; they want the ride. Positioning stories, free on Kindle this week → amazon.com/dp/B0H6VHNRMG
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Digital Expert Online retweeted
One of the best marketing assets in tech isn't an ad. It's documentation. Stripe's docs were so clear an engineer got value in an afternoon and never looked at a competitor. That chapter's free on Kindle till Thursday → amazon.com/dp/B0H6VHNRMG
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Digital Expert Online retweeted
If you like Contagious or Crossing the Chasm but want it built from real, named companies — my book does exactly that. 18 of them: Slack, Stripe, Notion, NVIDIA, OpenAI. Free on Kindle Aug 16–20, then $4.99 → amazon.com/dp/B0H6VHNRMG
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Digital Expert Online retweeted
Your product probably isn't confusing. It's just in the wrong context. Slack's founder wrote a memo before launch: "we don't sell saddles." Nobody wants a saddle; they want the ride. Positioning stories, free on Kindle this week → amazon.com/dp/B0H6VHNRMG
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