Doug Pugh (@DougP_RIC) profile picture

Professor of Management @VCUBusiness | Research/Teaching in customer service, emotions, negotiations | Saints fan | MAMIL | Dad |

Richmond, VA
Joined June 2012
Photo by Doug Pugh (@DougP_RIC)Photo by Doug Pugh (@DougP_RIC)Photo by Doug Pugh (@DougP_RIC)Photo by Doug Pugh (@DougP_RIC)Photo by Doug Pugh (@DougP_RIC)Photo by Doug Pugh (@DougP_RIC)Photo by Doug Pugh (@DougP_RIC)Photo by Doug Pugh (@DougP_RIC)Photo by Doug Pugh (@DougP_RIC)Photo by Doug Pugh (@DougP_RIC)
🧵 Colleges have committed themselves to partisan political values, and now they “have no compelling justification for their existence to give when the opposing political party comes into power. We have nothing to say to the half of America who doesn’t share our politics.”
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This short paragraph in @TheAtlantic is one of the best indictments I've heard of the kind of flashy psych research that goes on in (top) business schools. Something needs to give 💪 theatlantic.com/magazine/arc…
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Fascinating reflection from Arlie Hochschild in @TheAtlantic on how the concept of "emotional labor" has been distorted as it became mainstream—including whether it is, in fact, necessarily gendered theatlantic.com/family/archi…
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Should leaders encourage chit-chat between coworkers? Glad to see our #AMJ research featured in this @Forbes article about how #smalltalk at work can help us connect across the #virtual divide @RU_SMLR @ProfASGabriel @pat_downes @work_ties forbes.com/sites/forbesbusin…
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Class of 2021: As he combines passions for sports, law, politics and business, Andy Mensah remembers his roots. Andy Mensah made a mark on the soccer field at Virginia Commonwealth University, as well as in boardrooms and at the Virginia State Capitol.
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Class of 2021: After throwing everything he had at his student loans — including his car — Joel Rosback is graduating debt-free
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Always great to see our faculty and leadership expertise, such as Vann Graves of @VCU_Brandcenter, featured in national media. “Hertz isn’t going to bring @Tesla down, because the Tesla brand is too strong for that,” Graves told @FastCompany. fastcompany.com/90690087/tes…
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On the folly of learning from exemplars. Of the 50 firms extolled in business bestsellers (In Search of Excellence, Good to Great, Built to Last): 16 failed within 5 years, 23 underperformed the S&P500, and only 5 of the other 11 maintained performance 🙃 hbr.org/2021/06/dont-underes…
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Doug Pugh retweeted
Pls see here for a talk by Sang Woo, James LeBreton, @melissagkeith, and I on the issues of validity, bias, and fairness in grad school admissions youtube.com/watch?v=PA9h-9Tz… based on our paper that will appear in Perspectives on Psychological Science: psyarxiv.com/w5d7r
Want to sit an actual classroom seat this fall? Learn more here buff.ly/348LQSY #VCUExecutiveMBA
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I apologize in advance management scholars. Somebody had to do it 😅 #MGMTtwitter (xkcd.com/2456/)
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People with authoritarian political views — whether they are on the far left or far right — have characteristically similar psychological profiles. Our new JPSP paper takes a data-driven approach to understanding left-wing authoritarianism: psyarxiv.com/3nprq A thread: 1/
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This is a moment of profound national humiliation. The worlds oldest Constitutional Republic has been turned into a lawless Banana Republic by @realDonaldTrump and @VP and @GOPLeader. We are shamed and every adversary in the world is cheering.
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In his disgraceful case that #DrBiden should go by Jill, the author was unclear on some key points. I've rewritten them to highlight what he really meant. linkedin.com/pulse/yes-women…
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What’s the worst part of this? (a) Ignorance that in too many fields, women don’t get the respect they deserve without titles like Dr. (b) A man who calls a woman “kiddo” having the audacity to offer advice (c) Equating honorary and actual doctorates (d) WSJ publishing it
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Heterodoxy has no place in a an institution that values diversity.
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A recipe: > Take one questionable personality typing tool with lots of face validty > Blend with an over-hyped emotion construct that has wide appeal > Pour carefully into a faddish project management technique Tasty!
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