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This is the official twitterstream for our dedicated Customer Support team. We're here to provide support and answer your queries Monday - Friday 9-5.

Howden, UK, 03715213300
Joined March 2014
Photo by Ebuyer Help (@EbuyerHelp)Photo by Ebuyer Help (@EbuyerHelp)Photo by Ebuyer Help (@EbuyerHelp)
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Hi there, Thank you for advising me. If you need any further assistance, please let me know. CV
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Replying to @Ebuyer
I will pass this feedback over to the product manager. Thanks. SK
Replying to @Ebuyer
I'm really sorry to hear that. I am unsure as to why you was advised that. I use Firefox and everything is OK. Can I help further? SK
Replying to @Ebuyer
Hi. Please can you send me your order number in a DM? SK
Replying to @Ebuyer
Hello Ryan. Please can you DM me with your RMA number? SK
Replying to @Ebuyer
Yeah. I will message them. Sorry about this. SK
Replying to @Ebuyer
Hi. Hmmm, not sure at first glance. Have you tried with all the filters off too? SK
Replying to @Ebuyer
No worries. Just please give me a shout if you need anything in the future and Id love to help out. SK
Replying to @Ebuyer
Hiya. I've heard they have all sold out and we're not sure if we are getting any more in. Can I help with another product? SK
Replying to @Ebuyer
Hi Scott. I have replied to your email. I am sorry for this delay. Your order will be delivered tomorrow. SK
Replying to @Ebuyer
OK. I have emailed the product manager to see if we are getting any more in. SK
Replying to @Ebuyer
HI. They have sold out again :( . How many are you after? SK
I see. Yes, you can raise RMA online and follow the email instructions RE return. SK
Hello. Is it item not required? You would need to raise an RMA and you would need to pay to send it back if item not required. SK
Hey. Please can you DM me with your order number and I can check this out. Cheers, SK.
Hi. Please DM me with your order number. SK
Hello James. Please can you DM me with your order number so I can get this looked at? Thanks, SK.
Hi Jenny. This is still on hold I'm afraid. Please can you confirm who you bank with? Feel free to DM me so we can discuss. SK
Hi Chloe. Can I help at all? Please feel free to DM me. SK