Exor

Hi Itamar, I hope you're well. I apologise for reaching out but I still have not received the ~$1,300 you owe me. Your support team is not replying to my messages, I feel totally lost

Hi Itamar, I still haven't received my $1,300+ refund. I really need the money, could you please help? Apologies for the pings, have a great day!

Thank you Alex!! Much appreciated, I'll send you a DM and wish you a great day

Hi Ready team, a merchant issued a large refund but I never received it because you blocked my Ready card after the 28th of July. I never received the money and I'm totally stuck. Could you please help? Thank you!

The merchant sent a very detailed email showing that the money is not with them but with yourselves. I'm really sorry but I think I need to take legal action if this is the only way to receive my money... Apologies again for all the pings

I just called the merchant and they confirmed the refund was successful on their end and there is nothing they can do 🫠🫠🫠

and the merchant took several days to complete the refund (to the then suddenly defunct card), so the timing is terrible and Monavate/their banking provider is very likely keeping all the money

I trust that you are saying the truth, but Simba is saying the money should be with Monavate and they absolutely refuse to issue a second refund. And just to avoid any confusion, I issued the refund request to the merchant before cards suddenly became blocked

Thank you for the explanation. The merchant is saying that they can only refund the purchase to the card that made the transaction. And they also said the money has already left their accounts and is not with them

Adding you to the thread because I like Ready but cannot pay rent next month if I do not receive the refund @itamarl. Apologies for all the pings

Hi Ready team! First of all, I used to be a major Ready fan, T1 crypto card issuer with a very competitive offering Some refunds were processed weeks ago and I did not receive my money back. Is Ready keeping users' money? Thank you for the help!

Thank you!

A large refund from a merchant is not being received in my Ready account after the card got frozen by Ready. $1k+ lost, I really loved Ready and used every day but I would be careful using Ready now

Except if a refund is issued and you don't receive the refund

Well it seems like Support dismissed it, did not reply about how to fix the fact the refund never landed, and just told me my money is safe 🥲😭

Doing it now thank you!

🫠🫠🫠🫠🫠🫠🫠🫠🫠🫠🫠😭

(this is not a joke) @itamarl

Guys a large refund was issued back to my Ready card but will it not arrive? I really need the money. Please help sincerely, I used Ready every day for months

I know it's not only your fault, but definitely feeling slightly rugged after paying for a 1-year subscription and the card shutting down after a few months