FM Outsource (@FMOutsource) header
FM Outsource (@FMOutsource) profile picture

FM Outsource

@FMOutsource

Build better relationships with your customers.

 Bury, England
fmoutsource.com
Joined August 2011
  • Tweets4.1K
  • Following172
  • Followers1.2K
512Media
Photo by FM Outsource (@FMOutsource)Photo by FM Outsource (@FMOutsource)Photo by FM Outsource (@FMOutsource)Photo by FM Outsource (@FMOutsource)Photo by FM Outsource (@FMOutsource)Photo by FM Outsource (@FMOutsource)Photo by FM Outsource (@FMOutsource)Photo by FM Outsource (@FMOutsource)Photo by FM Outsource (@FMOutsource)Photo by FM Outsource (@FMOutsource)
To Self-Service Or Not? That Is The Question #sainsburys #aldi #booths @FMOutsource yorkshiretimes.co.uk/article…
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Your customers are the lifeblood of your business. That's why @FMOutsource provide tailored outsourcing solutions that can help you boost customer satisfaction and loyalty. Visit their stand at #BlackpoolExpo to learn more >> eventbrite.co.uk/e/blackpool… #EarlyBiz
Image from Blackpool Business Expo (@blackpoolexpo)
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FM Outsource retweeted
Neil Davey (@neilcdavey) profile picture
Neil Davey@neilcdavey1 Mar 2023
Half of consumers believe customer service isn't a business priority, according to new research from @FMOutsource bit.ly/3Y9Bduj #custserv #custexp #CX #CCTR
Image from Neil Davey (@neilcdavey)
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Poor Customer Service Impacting Utility Sector’s Reputation contact-centres.com/poor-cus… @FMOutsource #cctr #contactcentre #contactcentre #callcentre
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National Customer Service Week (NCSW) 2022 is just a week away! Check out the dedicated NCSW section of our website for activity ideas and resources, as well as our NCSW store for branded merchandise to support your efforts. hubs.ly/Q01nck1B0 #NCSW2022 #customerservice
Image from The Institute of Customer Service (@instituteofcs)
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Customer service is what makes or breaks a business's reputation, according to an @FMOutsource survey. Read about the survey findings here lnkd.in/eUwJqXcY #communicatemagazine #reputation
Image from Communicate magazine (@Communicatemag)
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Travel branded ‘second worst’ for customer service, research finds travelweekly.co.uk/news/tour…
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So why is Inbound Customer Service So Important to contact centres? FM Outsource highlights the many benefits contact-centres.com/so-why-i… @FMOutsource #cctr #contactcentre #contactcenter #outsource #contactcentres
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How to make the move to 24-hour customer care in the contact centre. Jonny Campbell, Head of Customer Growth and Retention at customer service specialist, FM Outsource contact-centres.com/how-to-m… @FMOutsource #cctr #contactcentre #contactcentres #contactcenter #outsource
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Thank you @FED_Manchester and @FMOutsource for the kind testimonials. To access our funded Healthy Workforce Advisors please email: [email protected] #BuryMeansBusiness
Image from Bury Means Business 💼 (@burymeansbiz)
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I've been focusing a lot on employee engagement recently, and I just came across this quote from @marcericlore - “Compensation can motivate, of course, but positive energy and dedication generate momentum that lasts.” This is why I care so much about our values at @FMOutsource
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Get bespoke outsourcing solutions with @FMOutsource, no matter how big or small your business is, using social media platforms to help your business grow to it's full potential. Click to see more > bit.ly/2y7VQMm #SocialMedia #Business #Bury #BuryHour #Facebook #Twitter
Image from thebestofbury (@thebestofbury)
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Replying to @FMOutsource
@FMOutsource are experts in digital #communication. Improve your customer service today with their Lite Package, click here for more info > bit.ly/2AAjRRn. #Bury #BuryHour #CustomerService #Business #SmallBusiness
Image from thebestofbury (@thebestofbury)
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Today is the start of a week of #mentoring. I'm looking forward to it - investing in the people @FMOutsource is something I'm truly passionate about #GrowTogether
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There are exciting changes coming to the #customerservice space. Check out some of the cool stuff @FMOutsource are doing 👇 bit.ly/2qk7cep
Image from Nathan Sansby (@NathanSansby)
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#InternationalDayOfHappiness has me thinking about our core value at @FMOutsource: 'Serving Happiness'. It's at the heart of everything we do as a business - we serve happiness to each other, and share that love with our customers.
Image from Sally Chandler (@Sally_FMO)
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Reducing the volume of messages you receive from customers shouldn't leave them out in the cold. Instead, create #customerservice pages that empower them to solve their own queries, but also keep the door open if they do need to contact you fmoutsource.com/resources/de…
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The new Lite Package from @FMOutsource is amazingly good value at just £1.40 per contact! You get 24/7 coverage of social media channels, webchat, email, review sites, and SMS. Click here for more details > bit.ly/2soIsVW or call the team on 0161 452 2198. #Bury
Image from thebestofbury (@thebestofbury)
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Some #WednesdayWisdom - if you want to learn more about your team's personal goals, don't ask '"what are you working towards?" but "if money were no object, what would you spend it on?" That's how you find out what their dream is.
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Successful website deployment last week ✅ minor bug fixes, a couple new features, and CMS improvements only a marketer would nerd out about 🎉🤓fmoutsource.com/ #marketing @umbraco
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