We are an independent statutory body, set up to represent the interests of consumers in the development of policy for the regulation of financial services.
UK
Joined November 2014
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We're currently recruiting for new Panel members as existing appointed terms come to an end.
You can find all the details and how to apply here: -
fca.org.uk/panels/consumer-p…
This morning we published our response to
@TheFCA's consultation on consumer credit regulatory returns.
Read it here: fca.org.uk/panels/consumer-p…
This afternoon we published our response to
@TheFCA 's Call For Input on its review of requirements following the introduction of the Consumer Duty.
Read it here: fca.org.uk/panels/consumer-p…
This afternoon we published our response to
@hmtreasury's Pensions Investment Review Call for Evidence.
Read it here: fca.org.uk/panels/consumer-p…
This afternoon we published our response to
@ThePSR's consultation on changing the level of reimbursement for APP fraud.
Read it here: fca.org.uk/panels/consumer-p…
Last week we published our latest research that looks at consumer use and understanding of basic bank accounts and new payment methods.
You can read it here: fca.org.uk/panels/consumer-p…
This afternoon we published our response to @TheFCA's discussion paper on regulation of commercial and bespoke insurance business.
Read it here: fca.org.uk/panels/consumer-p…
This morning we published our response to
@TheFCA and @ThePSR Call for Information on Big Tech and digital wallets.
Read it here: fca.org.uk/panels/consumer-p…
This morningwe published our response to
@TheFCA 's consultation on extending the temporary changes to handling rules for motor finance complaints.
Read it here: fca.org.uk/panels/consumer-p…
Today we published our latest research that looks at the experiences of consumers when renewing existing insurance contracts.
You can read it here: fca.org.uk/panels/consumer-p…
Last month we published our annual report for 2023/24.
You can read it here: fca.org.uk/panels/consumer-p…
This afternoon we published our response to
@financialombuds's consultation on charging CMCs and other professional representatives.
Read it here: - fca.org.uk/panels/consumer-p…
This week we published our response to
@TheFCA's consultation on payment optionality for investment research.
Read it here: fca.org.uk/panels/consumer-p…
Yesterday we published our response to JROC’s proposals for the design of the Future Entity for UK Open Banking.
Read it here: fca.org.uk/panels/consumer-p…
Yesterday we published our response to
@TheFCA's report on using synthetic data in financial services.
Read it here: fca.org.uk/panels/consumer-p…
This afternoon we published our response to
@TheFCA's further consultation on the regulatory framework for pension dashboard service firms.
Read it here: fca.org.uk/panels/consumer-p…
Last week we published our response to
@DWPgovuk's public consultation on options for defined benefit schemes.
Read it here - fca.org.uk/panels/consumer-p…
Last month we published our response to
@MoneyPensionsUK's Debt Advice Strategy 2025-2028
Read it here: fca.org.uk/panels/consumer-p…
This afternoon we published our response to
@TheFCA's Advice Guidance Boundary Review.
Read it here: fca.org.uk/panels/consumer-p…
This afternoon we published our response to
@TheFCA's consultation on the Primary Markets Effectiveness Review.
Read it here: fca.org.uk/panels/consumer-p…