Responses managed by Ali Z (^AZ); Kezia P (^KP); Vasundhara G (^VG); Mon - Sat 8AM - 9PM IST | Sun 8AM - 6PM IST
India
Joined May 2015
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Hello Shoubhik, We regret the incident at Kaikan Ford, Birati on 24 August 2026. Kaikan Ford and our regional teams are working directly with affected customers to ensure expedited insurance claims and support. For immediate assistance,
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Hi Kunal - We are getting a recorded voice that says "Incoming Not available". Can you kindly provide an alternate number? ^AZ
we have offered to replace two tyres free of cost and are hoping that our customer will acknowledge this support from Ford. ^AZ (2/2)
characteristic and presents no danger to the lamp/vehicle performance. This precipitation automatically evaporated with time. We request you to drive your Ford with confidence. Should you need further assistance, please feel free to reach out to us. ^AZ
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a Ford family member will be happy to assist you. Feel free to reach us at [email protected]. ^AZ
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once the lockdown restrictions are lifted. & request for your patience and kind understanding in these testing times. ^AZ (2/2)
Hi Shubhranshu - The messages from us are meant to encourage our ford family to stay indoors and inform them of some initiatives we are taking to reduce inconvenience to customers like you during the lockdown. Please DM us your contact number and we would be happy to stop
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sending you these messages since you don’t find them informative. ^AZ
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Hi Aashish - While connectivity features of FordPass are only available on all BSVI compliant Ford cars at this moment, the app is extremely useful for all existing owners as well. All Ford owners can use the FordPass app to get critical information
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find directions, access their Ford car’s service history, call or email Ford helpline, call for roadside assistance & lots more – at the touch of a button. ^AZ
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access your car’s service history, call or email Ford helpline & lots more – at the touch of a button. ^AZ
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Ford India Service retweeted
Here we go with Sharmaji @FordIndia @FordIndiaHelp
Believe in facts, not rumours. This #WorldSavingsDay, learn from Sharma Ji as he uses facts to take gossip head on and makes an informed decision to buy a #SurprisinglyAffordable Ford that guarantees substantial savings. So don't wait, watch the video and go book it today.
Ford India Service retweeted
Putting the Missus’ @FordIndia #EcoSport to good use. Some water wading, lots of ‘no-slowing-down’ over rain marred roads, and a hill climb later, I believe this one still has the legs to do it, and do it well. #familytravel
Hi @VirenderKumarMT , We regret that your experience has not been excellent. We
look to regain your trust and Your concern has been
escalated and a Ford team member will get in touch with you shortly
to resolve your concern.(^AZ)
Hi @saswatraj1 , please write to us at [email protected] and the
team will be happy to assist you.<^AZ)
Hi @mohit_piplani , We understand it is taking a bit of time, however, please be
assured that our team is trying their best to expedite the resolution.
Kindly allow us some more time to revert to you. Appreciate your
patience and understanding.(^AZ)
Hi @VanshSh59243266, we are committed to introducing products that Indian consumers want and value. Keep following the official communication channels or do subscribe to our newsletter to stay updated with the latest at Ford: ford.to/1EoAOJT <JP>