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Frontier Help

@Frontier_Help

Supporting our players, 7 days a week.

 Cambridge, England
support.frontier.co.uk
Joined May 2015
  • Tweets24K
  • Following38
  • Followers15.4K
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Photo by Frontier Help (@Frontier_Help)Photo by Frontier Help (@Frontier_Help)Photo by Frontier Help (@Frontier_Help)Photo by Frontier Help (@Frontier_Help)Photo by Frontier Help (@Frontier_Help)Photo by Frontier Help (@Frontier_Help)Photo by Frontier Help (@Frontier_Help)Photo by Frontier Help (@Frontier_Help)Photo by Frontier Help (@Frontier_Help)
We're aware that some Commanders are having trouble accessing Horizons Season Pass shortly after purchasing it via Steam. Please take a look at our FAQ for instructions on how to solve this: support.frontier.co.uk/kb/fa…
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Replying to @Furonica_Foxy
Hey CMDR, Your friend can send us a support ticket directly via formcrafts.com/a/ed-mainmenu. We'll be able to offer further assistance! - Ikaros
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Replying to @Furonica_Foxy
Hi there, Your friend can reach our customer support team via the following link and we can take a look should issues persist: customersupport.frontier.co.… ~ Viking
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Replying to @jcb13811
Hi there! Please send us a ticket via formcrafts.com/a/ueurqew so we can look into this with you :) – Nova
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Replying to @FunGaming44 @frontierdev @PlanetZooGame @PlanetCoaster
Hi there! My apologies, this would actually be best placed on our Suggestions forum for our devs to consider - forums.frontier.co.uk/forums… :) - Nova

Suggestions

Post your suggestions for Planet Coaster here!

forums.frontier.co.uk
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Replying to @SirWumpus
Hi there, this should now be resolved :) - Nova
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Replying to @gregory_lekki
I'm very sorry to hear you're having these issues! Please get in touch with us here: customersupport.frontier.co.… And we will try to go from there. - Support Zenit
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Replying to @FunGaming44
Hi there, The best place for this should be within a bug report! Please report this as a bug here: issues.frontierstore.net/ And send us the link, and we can see what we can do. - Support Zenit
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Replying to @BradlikeArsenal
Hi Mathew. I'm sorry to hear that. Please raise a support request from the link below, and we'll be happy to troubleshoot. formcrafts.com/a/planetzoo -Luna
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Replying to @JDM12983Gaming
Thanks for letting us know! - Support Zenit
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Replying to @gethiox
Oh no! I'm sorry to hear that. Please get in touch: customersupport.frontier.co.… And we will sort this out. - Support Zenit
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Hi there, These should have rolled out by now. If you're having problems, please get in touch with us directly here: customersupport.frontier.co.… And we can take it from there. - Support Zenit
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Replying to @kc_games89
Hi there! The packs should be out now. :) - Support Zenit
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Replying to @bollo___
Hi there! If you transfer over from Xbox properly, you should be able to play Odyssey on that profile. Get in touch here: customersupport.frontier.co.… And we should be able to help. :) - Support Zenit
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Replying to @bollo___
Hi there! Please send us a ticket via customersupport.frontier.co.… so we can look into this with you :) - Nova
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Replying to @bloomingwind836 @frontierdev
Hi there! Please send us a ticket via formcrafts.com/a/ed-mainmenu so we can look into this with you :) - Nova
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Replying to @GSAB_Tweets
Hi! You should be able to purchase Arx using your Steam wallet here - store.steampowered.com/items… :) - Nova

Elite Dangerous on Steam

Take control of your own starship and blaze your trail in an ever-changing galaxy. Master the arts of combat, mining and trade or venture out into the unknown across a 1:1 scale universe.

store.steampowered.com
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Replying to @naypscabral
Hey there, if you're having troulbe connecting to Franchise mode please send a request through our customer support system here: customersupport.frontier.co.… -JUICE
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Replying to @vegetto71
If this issue persists, please get in touch with us directly here: customersupport.frontier.co.… - Support Zenit
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Hola. Puedes enviarnos un ticket aquí; formcrafts.com/a/ed-mainmenu - Nova
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Replying to @Ravensearn
Hi there! Please send us a ticket via customersupport.frontier.co.… so we can look into this with you :) - Nova
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