Ociris Global (@GlobalOciris) profile picture

Ociris Global

@GlobalOciris

Ociris is a global training and consulting organization in Information Technology.

Joined October 2020
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  • Followers5
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Photo by Ociris Global (@GlobalOciris)Photo by Ociris Global (@GlobalOciris)Photo by Ociris Global (@GlobalOciris)Photo by Ociris Global (@GlobalOciris)Photo by Ociris Global (@GlobalOciris)Photo by Ociris Global (@GlobalOciris)Photo by Ociris Global (@GlobalOciris)Photo by Ociris Global (@GlobalOciris)Photo by Ociris Global (@GlobalOciris)Photo by Ociris Global (@GlobalOciris)
📣 SAVE THE DATE: 📅 27/1/ 2026 🕔 8 AM Dear itSMF🇨🇭 friends, dont' miss our French native 🇫🇷 speaking virtual meeting concept, to talk ITSM topics in your local language 🚀 More info👇 zurl.co/gukcy #ITSM #ESM #servicemanagement #itsmfch @GlobalOciris
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📣 SAVE THE DATE: 📅 27/1/ 2026 🕔 8 AM Dear itSMF🇨🇭 friends, dont' miss our French native 🇫🇷 speaking virtual meeting concept, to talk ITSM topics in your local language 🚀 More info👇 zurl.co/stWgh #ITSM #ESM #servicemanagement #itsmfch @GlobalOciris
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The ITSM periodic table
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Ociris Global retweeted
Q4IT (@Q4IT_eu) profile picture
Q4IT@Q4IT_eu17 Oct 2025
In fluid, high-quality collaboration, interactions don’t trigger emotions — people just focus on the work. Paradoxically, great collaboration is often measured by the absence of emotional highs or lows. Stop using #CX where collaboration is the norm. #FSI #NX #CLX
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Ociris Global retweeted
Q4IT (@Q4IT_eu) profile picture
Q4IT@Q4IT_eu17 Oct 2025
When IT and Business are treated as separate entities under a service logic, we ignore the true nature of collaboration. Organizations exist to eliminate transactional overhead — service relationships and collaboration are structurally different.
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Ociris Global retweeted
Q4IT (@Q4IT_eu) profile picture
Q4IT@Q4IT_eu14 Oct 2025
A management pattern reflects our mental model of reality — visible in our language, organizational design, and how we trigger and measure activities.
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💡L'informatique est le moteur de la productivité et de l'innovation Mais qu'est-ce qui sépare le bon du vraiment excellent? C'est l'excellence des services informatiques 📚 Nous en apprenons plus avec notre expert #ESM/#ITSM David Billouz👇@GlobalOciris zurl.co/ARyYl
Atteindre la performance optimale: décrypter l'excellence des services informatiques - itSMF...

Atteindre la performance optimale: décrypter l'excellence des services informatiques - itSMF...

Cet article vise à définir cette norme élevée dans le domaine informatique, à expliquer pourquoi sa poursuite est cruciale pour la survie et la croissance des entreprises.

itsmf.ch
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Value Register: the business treasury A Value Register is a system that logs and tracks all value-related activities across an enterprise. It serves as a single source of truth for identifying, managing, and optimizing value realization over time. Purpose of a Value Register
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ITSM and Business Value Management: Addressing Core Challenges and Delivering Strategic Impact   Page: 1  Abstract  Business Value Management . (BVM) . is central to modern enterprises aiming to align strategic objectives with operational outcomes. Despite its importance, orga
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📣 La valeur est l’étoile polaire de la stratégie d’entreprise moderne: mais une ambiguïté surprenante persiste quant à ce que signifie réellement et à la manière de la gérer 📚 Nous en apprenons plus sur ce sujet avec notre expert #ESM David Billouz👇 zurl.co/f3QWa
Introduction à la gestion de la valeur - itSMF Switzerland

Introduction à la gestion de la valeur - itSMF Switzerland

Dans ce post, découvrons comment la gestion de la valeur c'est cruciale pour les enterprises: dès la creation, jusqu'à l'évolution dans le temps, en passant par le maintenance et la protection.

itsmf.ch
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📣Proximity Forum Day 📆22/5 9AM 📍Etoy(VD) 📚Fil rouge:«Satisfied employee equal to satisfied customer» 📑Session:«From ITSM to ESM: potentials and challenges» 🎤Speaker: Olivier Hayard, VP Head of knowledge management @itecor 🎫info & tickets👇 zurl.co/4aniw
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We share some pics from our event in Luzern🔝 Join our next event in Allaman to enjoy the «itSMF EX[per]science»: EX:from our speakers expertise [per]:through real world uses cases demos science:leave with actionable insights to turn on «how-to» Info👇 zurl.co/qOLuo
Image from itSMF Switzerland (@itSMFSwiss)
Image from itSMF Switzerland (@itSMFSwiss)
Image from itSMF Switzerland (@itSMFSwiss)
Image from itSMF Switzerland (@itSMFSwiss)
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We share some pics from our event in Luzern🔝 Join our next event in Allaman to enjoy the «itSMF EX[per]science»: EX:from our speakers expertise [per]:through real world uses cases demos science:leave with actionable insights to turn on «how-to» Info👇 zurl.co/qOLuo
Image from itSMF Switzerland (@itSMFSwiss)
Image from itSMF Switzerland (@itSMFSwiss)
Image from itSMF Switzerland (@itSMFSwiss)
Image from itSMF Switzerland (@itSMFSwiss)
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📣itSMF🇨🇭Proximity Forum 2025 📆22/5 9AM 📍Allaman (VD) 📚Fil rouge: «Satisfied employee equal to satisfied customer» 📑 Session: «The customer-centric and service mindset» 🎤 Speaker: Sébastien MARTIN, senior consultant @Deloitte 🎫 info & tickets👇 zurl.co/8dRoJ
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📣itSMF🇨🇭Proximity Forum 2025 📆22/5 9AM 📍Allaman (VD) 📚Fil rouge: «Satisfied employee equal to satisfied customer» 📑 Session: «The customer-centric and service mindset» 🎤 Speaker: Sébastien MARTIN, senior consultant @Deloitte 🎫 info & tickets👇 zurl.co/oMjZV
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📣 Don't miss our new 45-minute virtual meeting concept «French Breakfast» on 28th April at 8:00! 💡 New networking initiative in FRENCH SPEAKING 🇫🇷: stay updated on #ITSM topics: take a look at our agenda and register now👇 zurl.co/2k28H #ESM #servicemanagement
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💡La Gestion des Services d'Entreprise (#ESM) repose sur la logique de dominance des services, qui reconnaît que la valeur est co-créée grâce à l'échange de services 🎯 Avec notre expert David Billouz, explorons cette évolution👇 zurl.co/DWZVU @GlobalOciris

Gestion des Services d'Entreprise (ESM) : une approche holistique pour l'intégration des services...

La Gestion des Services d'Entreprise (ESM) repose sur la logique de dominance des services, qui reconnaît que la valeur est co-créée grâce à l'échange entre eux.

itsmf.ch
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📣 itSMF🇨🇭 Proximity Forum 2025 📆 8/4, 1:30 PM 📍 Lucerne, Kultur- und Kongresszentrum Luzern (KKL Luzern) 📚 Event fil rouge: «Enterprise Service Management» Dear friends, we remember you that there are only limited tickets available 🎫 👇 zurl.co/9T1SS
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📣 Proximity Forum 2025 📆 8/4,1:30 PM 📍KKL Luzern 📚Event fil rouge: «Enterprise Service Management» 📕 Session: «AI-Driven ITSM: Balancing Automation with Human Expertise.» 🎤 Magnus Sundset, @Eficode Biz Consultant & instructor Tickets & info👇 zurl.co/gTJd9
Image from itSMF Switzerland (@itSMFSwiss)
Image from itSMF Switzerland (@itSMFSwiss)
Image from itSMF Switzerland (@itSMFSwiss)
Image from itSMF Switzerland (@itSMFSwiss)
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We just released the preview of our «tech talk» about Process Mining Conference📚 For every 1 hour of itSMF conferences & events, you can earn 1 CPD point 🎓 as a special condition of itSMF and PeopleCert+ active membership! Watch the preview now👇 zurl.co/QnzkM
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