Phone System Outage Notice
There is an outage affecting our office phones and we are unable to receive calls at this time. If you need assistance, please email [email protected]. For technical support, our team is available 24/7 and can assist you through our support channels.
SERVICE ALERT - TELEPHONE OUTAGE
We have reports of a telephone outage across our service area this morning. Technicians are actively working to assess and restore service for those affected as quickly as possible.
Internet service is NOT affected by this outage.
We resolved an outage last night affecting customers in the towns of Weare, Washington, Hillsboro, and Dunbarton. At this time all systems are operational.
If you are still experiencing a connection issue, please call us at 603-529-9931 or 888-896-7824.
UPDATE, 3/31/25, 2:00pm: Our technical team is on standby, ready to initiate repairs. NH Electric Coop has priority to make essential repairs to restore power to the area. Once their work is complete, our team will have full access to facilitate repairs.
Service Alert - 3/31/25, 7:30am: A weather-related outage is currently affecting the Lake Ashuelot area of Washington, NH. There are multiple downed trees in the area. Our technicians will work to restore service as soon as access to the affected poles is possible.
UPDATE, 6/5/24, 10:30am – We are happy to report that we have completed restoration on all known network issues related to the pole accident on River Rd. in Weare. If you are still without internet or dial tone, please let us know.
OUTAGE UPDATE, 6/5/24, 6:15am: Our team made good progress overnight. Once Eversource completed their repairs, our crew was able to set to work at approximately 1am. We estimate to be able to complete repairs before noon today.
OUTAGE ALERT: Pole Accident on River Road in Weare. 6/4/25, 3:00 pm. Outage affecting Dearhaven Road, Jamie Drive, and Guys Lane customers due to 4 downed poles. Eversource is working on significant repairs. Our crew awaits Eversource's completion for safety. Updates to follow.
UPDATE (2/2), 4/5/24, 11:00am For many of you, once your electricity is restored, your GSC fiber optic service will be restored automatically. If your power is already back on, but you still do not have service, please get in touch with us at 603-529-9911 or [email protected]
UPDATE (1/2), 4/5/24, 11:00am – Our team made progress overnight, completing restorations where possible. We continue to monitor the restoral progress of the electric companies as well as the tree trimming crews that are helping to clear roads and provide access for our crews.
Service Alert - Storm Related Outages
We have outage reports in Chester, Sandown, Weare, Hillsboro, and Washington related to damage overnight from the storm. Technicians are working to restore service as quickly as possible. Check back for updates.
**Update, 3/26/24, 7:30am** - Service has been restored to all customers. We thank you again for your patience while our techs worked to repair the damage. Please contact our office at 603-529-9931 if you are experiencing any issues.
Service Alert – 3/25/24, 4:30pm: We are currently experiencing an outage affecting parts of our Weare service area due to a fiber cable cut. Downed trees brought electrical lines down, burning through our cables. Technicians are actively working to repair the cable.
Service Alert – 10:00am: We are currently experiencing an outage affecting parts of our Dunbarton service area due to a fiber cable cut. Technicians are actively working restore service as quickly as possible, but progress has been slowed by snow and icy conditions.
**Update – 9:00am: At this time all Internet service is restored and we are closely monitoring the situation. If you are still experiencing issues, you may need to reboot your router. To troubleshoot further, please call us at 888-896-7824. Thank you for your patience.**
Service Alert – 8:15 am: We are currently experiencing an outage affecting parts of our Weare, Dunbarton, Chester, and Sandown service areas. Technicians are working to restore service as quickly as possible. Thank you for your patience.
*Update 12/15/23*: All services have been restored. Please contact us if you are still having any issues, 603.529.9911
Service Alert - 2:30pm: We are currently experiencing an outage affecting parts of our Chester and Sandown service area. Technicians are working to restore service as quickly as possible. Thank you for your patience. We will provide an update as soon as possible.
If you are trying to reach us by phone this afternoon, our 603-529-9911 line is currently not working. While technicians work to resolve the issue, please call 603-529-9931 or 800-559-9900 (outside NH). We'll update you as soon as the issue is resolved.
UPDATE, 11/29/23, 9:30am: At this time all Internet services are restored and we are closely monitoring the situation. If you are still experiencing issues, you may need to reboot your router. To troubleshoot further, please call us at 888-896-7824. Thank you for your patience.


