Enterprise AE @tryramp | Brand owner @barenakedwash | former @sunrun, @samsara, and @happyrobot_ai | Always, often, and sometimes right.
Atlanta, GA
Joined January 2012
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“Give me 6 hours to chop down a tree and I will spend the first 4 sharpening the axe.” This George Washington quote is particularly relevant in the age of AI. Investing time in tools that will yield better results seems counterproductive, but is a great investment of your time.
One downside of remote work is it’s hard to build relationships with people not on my immediate team. At @tryramp, we use a tool to auto suggest and schedule 15 min meetings with new a colleague every 2 weeks. It’s like engineered spontaneity without a physical presence needed.
A dollar saved is a dollar earned, right?
Wrong.
If you have a 25% margin business, you need to earn $4 in order to save $1.
If it’s a 10% margin business, you need to earn $10.
1% margin business…need to earn $100.
Saving money is often undervalued.
@tryramp
It’s becoming clear that it’s not white collar jobs that are at risk with AI… it’s entire billion dollar companies. Why would I pay @salesforce thousands of dollars a month if I can just build my own CRM in a matter of a few minutes? #ai #claud
@Meta is safe because its moat is its network. I can replicate the Facebook app, but I can’t bring all of the users with me. Platforms that are databases or applications alone are at high risk. Think @asana @ServiceNow @HubSpot @intercom @SurveyMonkey
Right now, the only differentiator is I can stream from anywhere on planet Earth without 4G/WiFi. That differentiator will soon be eliminated with @Starlink. Then what? You are destined to become @blockbuster if you don’t innovate.
Why do you even exist today? What is your specific differentiator? Why are you relevant? These questions that need to be examined and answered otherwise you won’t have a business in < 5 years.
Humans think ~400 WPM
Humans speak ~150 WPM
Humans type ~40 WPM
@WisprFlow is a game changer, a must-have. I rarely type now. I can't go back to 40 WPM. #AI #tooling #aitool
I’ve interviewed hundreds of candidates for sales roles in my career. The single most harmful thing I see in an interview is when candidates think it’s a safe space to share anything negative on their former employers. Refrain. The interview is not the time and place for this.
There are two profiles of companies 1) Those using AI internally as an add-on here & there. 10% productivity improvement. Bite size chunks. 2) Those using AI everywhere. Every system. Every process. 100% productivity improvement. Wholesale adoption.
The former is dead in < 5 yrs
We ran a promo, free AirPods for taking a demo of @tryramp. Instead of just sending the AirPods out, we send a pre-loaded Ramp card. The prospect can then use the card to make a purchase & experience Ramp firsthand. TLDR; get your prospects using your product as soon as you can.
How much time, money, and energy is spent campaigning for political
office in America? What would happen if elected officials redirected all of that non-value-adding activity into actually building a better society, rather than just talking about it? #politics #government
Every single customer experience detail is obsessed over at @tryramp. 1) card comes in a beautiful package 2) you text HIRAMP to activate (easy) 3) the card itself is made of metal and has some weight to it. #greatUX #UserExperience
A disagreement only happens because there are two valid viewpoints on either side. If one side of the argument has no valid point, it doesn’t exist in the first place. Understand that your opponent’s conviction about their counter perspective is as valid as your own.
Today is Day 2,537 at @tryramp. Yes, we count the exact days since the company was incorporated and it’s publicized for all to see. Because when you count each day, each day counts.
Midway through my 2nd week here at @tryramp. The culture moves incredibly fast. Internal responses that I would expect to take 24 to 48 hours are answered and resolved within 30 seconds, often/usually by AI. Speed is a high priority.