Practitioner, author, lecturer and researcher in crisis management, disaster management and emergency journalism.
Australia
Joined March 2012
- Tweets270
- Following207
- Followers115
- Likes4
Hamish McLean retweeted
Last week the Centre welcomed the Mongolian Society of Emergency Medicine and WHO Mongolia representatives for discussion and collaboration on capacity-building opportunities courtesy of @HmCorprisk and @DuncanMcConnel1 @GriffithUniVC @STodd_Griffith
Hamish McLean retweeted
Thoughts on #crisis #communication: today crisis comm is even harder because of the speed of social media, explosion of channels, the increase in disinformation, the need to anticipate counter messaging and targeted disinfo attacks on both your org and the truth of any situation.
Hamish McLean retweeted
Mclean: "(Arnotts) did a symbolic crushing of the biscuits under a steamroller to show, 'hey although we're pretty sure no one is going to be poisoned by our product, we are taking them off the shelf'. It cost them a fortune but it was far more important no one was harmed."
Hamish McLean retweeted
Crisis comms veteran @HmCorprisk on Optus' PR strategy since the data breach: "They seem to be unprepared, they seem to be quite defensive, this is my opinion, they seem to really not have a handle of how this is impacting 9.8 million Australians" abc.net.au/radio/programs/wo…
Hamish McLean retweeted
What's an example of a corporate crisis being handled well? Hamish Mclean says Arnotts "basically wrote the textbook" on how to do crisis comms after its famous tampering/extortion incident in the 90s: "they destroyed all the biscuits on shelves of the eastern seaboard of Aus"
They enforced policy. The customer died. A lesson in reputational crises when you are too defensive. maddisongroup.com.au/agency/…
Hamish McLean retweeted
How do you ensure that you report disasters in a fair, compassionate and considerate way? We summarized @jacquiewart and @HmCorprisk's article focusing on best practices to report these issues:
and hnrn.co.uk/how-to-report-dis…
Hamish McLean retweeted
With @HmCorprisk our book on Political Leadership in Disasters and Crises is now available as an ebook, other formats will be available soon palgrave.com/gp/book/9783030…
Hamish McLean retweeted
Very proud of how #Mongolia has managed #COVID19 with limited resources! 30 cases-0 community spread.
Loved supporting system design with my @BC_EHS colleague & friend @AckerJoe & @GriffithUniVC leaders @DuncanMcConnel1 & @HmCorprisk.
Read more here:
inqld.com.au/sponsored/2020/… – at Mongolia
Hamish McLean retweeted
It was minus 40 for the 2017 Russian Federation border visit with Mongolian medics. Very grateful for 2019 support from @Griffith_Uni and @DuncanMcConnel1 @FireChiefReid @AckerJoe
How Griffith University is helping Mongolia prepare for COVID-19 pandemic
@Griffith_Uni
inqld.com.au/sponsored/2020/…
It was minus 40 for the 2017 Russian Federation border visit with Mongolian medics. Very grateful for 2019 support from @Griffith_Uni and @DuncanMcConnel1 @FireChiefReid @AckerJoe
How Griffith University is helping Mongolia prepare for COVID-19 pandemic
@Griffith_Uni
inqld.com.au/sponsored/2020/…
Hamish McLean retweeted
Centre members Dr Hamish McLean and Duncan McConnell working from home offices in Brisbane are helping medics in Mongolia prepare for COVID-19 and beyond. news.griffith.edu.au/…/griffith-experts-help-mongo…/ @HmCorprisk @DuncanMcConnel1
Hamish McLean retweeted
Our expertise is helping medical and emergency staff in Mongolia prepare for #COVID19. @DuncanMcConnel1 and @HmCorprisk connecting with their international colleagues in the firing line #online: ow.ly/jTx750zeoP4
Such care for their people!
If a @VanFireRescue #firefighter has to self-isolate due to #COVIDー19, we have assembled kits with all the required equipment.
Thank you @ACSheldonYoung & team for having these kits assembled.
@CityofVancouver is building similar kits for other front-line staff.
@IAFF18
Hamish McLean retweeted
Memo to self re #COVID19 response:
-communicate nonstop
-explain “why”
-know the facts; accept that they change
-learn from smart people
-be glad haters aren’t too sick to hate
-are your team members & their families ok?
-remember the vulnerable
-FaceTime your family
-get sleep
Great spending the day working with senior people in government on communication via speeches. Lots to share and collaborate. Huge range of topics. @GU_SocialCultur @Griffith_Uni
Hamish McLean retweeted
Farewell dinner for our #Mongolian Delegation tonight. What an amazing surprise to be presented with this certificate from the Mongolian Emergency Medical Society recognizing our #roadsidetonationwide project. Planning already underway for 2020 and beyond. – at Brisbane, Queensland
Hamish McLean retweeted
Thank you to @QASGoldCoast Assistant Commissioner and the Southport OIC for allowing our Mongolian Delegation a chance to review the various types of response vehicles from bikes to trucks and learn how one of the biggest stations in the State is managed. #roadsidetonationwide – at Brisbane, Queensland
