"The two words 'information' and 'communication' are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through." - Sydney J.
Harris (1917-1986) was an American journalist and author known for his syndicated column "Strictly Personal" that appeared in hundreds of newspapers.
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What if your next crisis focus group doesn’t contain any humans? AI is changing how communicators pressure-test messaging before it matters most. Read more here: wagthedog.io/p/your-next-cri… #crisiscommunications #emergencymanagement #artificialintelligence #crisispr
Philippe Borremans retweeted
"In crisis management, be quick with the facts, slow with the blame." - Leonard Saffir was an American public relations expert and author, known for his work in crisis communication and management.
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"Precision of communication is important, more important than ever, in our era of hair-trigger balances, when a false or misunderstood word may create as much disaster as a sudden thoughtless act." - James Thurber (1894-1961) was an American cartoonist, author, humorist, journal
ist, and playwright, best known for his cartoons and short stories published in The New Yorker magazine.
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With airline delays it can take mountains of red tape, lots of time (and even threats of legal action) to simply receive the compensation your are due. Bravo @vueling for 1) respecting traveler's rights and 2) making the claim process easy and transparent (and fast!) 👍
Philippe Borremans retweeted
"The art of communication is the language of leadership." - James Humes is an author and former presidential speechwriter who served five presidents, including Eisenhower, Nixon, and Reagan.
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"In times of stress, the best thing we can do for each other is to listen with our ears and our hearts and to be assured that our questions are just as important as our answers." - Fred Rogers (1928-2003) was an American television personality, musician, puppeteer, and Presbyter
ian minister, best known for creating and hosting the preschool television series "Mister Rogers' Neighborhood".
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