*IMO STATE HEALTH INSURANCE AGENCY (IMSHIA)*
*2027 Budget Bilateral Discussion*
The Executive Secretary / CEO of the Imo State Health Insurance Agency, *Dr. Ene Donald*, led the Management Team to the 2027 Budget Bilateral Discussion held at the Conference Room of the
The Executive Secretary/CEO of the Imo State Health Insurance Agency (IMSHIA), Dr. Donald Osita Eneh, sensitised members of the National Association of Proprietors of Private Schools (NAPS), Imo State Chapter, on the mandatory health insurance enrolment policy of the Imo State
healthcare reform agenda of the Imo State Government under the leadership of His Excellency, Distinguished Senator Dr. Hope Uzodimma, CON, Executive Governor of Imo State.
The engagement also provided an opportunity to encourage private school proprietors to support the
Pictures as the Executive Secretary/CEO of Imo State Health Insurance Agency, Dr. Donald Osita Eneh attends the Annual Operational Plan (AOP) workshop for the entire Imo State Health Sector organized by the Imo State ministry of Health under the leadership of the
The Executive Secretary/CEO of Imo State Health Insurance Agency, Dr. Donald Osita Eneh attends a One-Day Annual Advocacy meeting with the Imo State Ministry of Health and other eye health stakeholders organized by the Daughters of Mary Mother of Mercy (DMMM) St. Joseph’s
Eye Hospital, Mgbirichi and co-funded by Christian Blind Mission (CBM) and the Federal Ministry of Economic Cooperation and Development (BMZ) Germany on Tuesday, 29th September, 2026 at Swiss Beland Hotels Owerri.
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A delegation of the leadership of Organized Labour, comprising the Nigeria Labour Congress (NLC), Imo State Chapter; the Trade Union Congress (TUC); and the Joint Negotiating Council, paid a courtesy visit to the Executive Secretary/CEO of the Imo State
Health Insurance Agency (IMSHIA), Dr. Donald Osita Eneh.
The visit provided an opportunity for the labour leadership and IMSHIA management to engage on matters of mutual interest, particularly strengthening health
coding, and timely upload of patient data to avoid delays and claim denials.
Furthermore, a direct escalation channel between Desk Officers and the IMSHIA Call Center was reinforced, as desk officers are to resolve minor complaints within 24 hours and escalate complex cases
sanctions in line with the provider agreement.
In his words, "Our Desk Officers are critical to the success of ImoCare. You are the bridge between IMSHIA policy and the patient experience. When you get it right, Imolites feel the impact of health insurance."
IMSHIA HOLDS ONE-DAY STRATEGIC MEETING WITH HEALTHCARE PROVIDERS DESK OFFICERS TO ENHANCE SERVICE DELIVERY UNDER IMO CARE
The Imo State Health Insurance Agency (IMSHIA) on Friday, August 28, 2026, convened a One-Day Strategic Meeting with all Healthcare Providers Desk Officers
healthcare providers, addressing operational challenges, and improving the overall experience of IMSHIA enrollees at facility level.
During his speech, Dr. Eneh charged Desk Officers to be the "face of ImoCare" in their facilities while emphasizing on prompt attention to





























