Texan from IA. Love my family, running, traveling. Tweets are my own.
Dallas, Texas
Joined August 2010
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Kelly Lipscomb retweeted
@Avaya Alan Masarek opens up on Acquisitions, Partnerships and His First Two Years at the Helm.
Watch the full video here:
eu1.hubs.ly/H095rzv0
#AvayaENGAGE
Kelly Lipscomb retweeted
Can you guess what @KatieLinendoll's #1 tech trend for 2024 is? The A behind her stands for @Avaya but it's a hint. At #AvayaEngage, we've talked a lot about AI (duh!)The interesting convos are ones that start with the problem you are trying to solve rather than AI for AI's sake.
Sherrie Mullikin with @SouthwestAir talking the importance of employee experience with Avaya CRO/CXO, ML Maco …#CX+#EX = BG (Business Growth)
#AvayaEngage
“The experience the agent has as an employee, shapes the experience with the customer” - @mlmaco #AvayaEngage #CX #EX
Three themes: Your Choice. Your Journey. Innovation without Disruption. #AvayaEngage #IChooseAvaya #trust #transparency #reliability
SWA talking about their approach to customer experience at #AvayaEngage #customerfirst #omnichannel #SouthwestAirlines
Kelly Lipscomb retweeted
Excited to announce at #AvayaENGAGE, that new platform integrations and capabilities, along with expanded strategic alliances with @googlecloud and @ALUEnterprise, are helping redefine the #cloud journey for customers. bit.ly/3PebIYa
Great read! Avaya wants to evolve digital customer experience: technewstt.com/avaya-engage-… #avayanation #experiencesthatmatter
Help customers & employees get more done. W/ cloud-based contact center automation, you can offer powerful self-service options that elevate customer convenience & increase employee efficiency—all w/ the human touch to keep everyone connected. tinyurl.com/4xkn9mek #avayanation
In case you missed! >>#TechNews: @Avaya Earns @Frost_Sullivan Award for Excellence in #Healthcare Solutions That Improve Patient Care & Engagement #ExperiencesThatMatter businesswire.com/news/home/2…
Texas County Relies on #Avaya to Increase #COVID19 Case Investigations by 25%. Learn more. cio.com/article/3601845/texa… #avayanation
Good read! Omnichannel vs. multichannel: What's the difference and who is doing it? the-future-of-commerce.com/2… #avayanation
Avaya Spaces™ named in 2020 Gartner Magic Quadrant for Meeting Solutions Less Than A Year After Introduction of Video Meetings and #Collaboration App. Find out why. #ExperiencesThatMatter avaya.com/en/about-avaya/new… #avayanation
Interesting #UCaaS Statistics - The Future of #RemoteWork uctoday.com/unified-communic… #avayanation
Kelly Lipscomb retweeted
Avaya OneCloud #CPaaS provides a dynamic framework for innovation – enabling the flexibility and richness of the API economy. See what is possible at tinyurl.com/y54r7wcp #ExperiencesThatMatter
Experts Weigh In: 6 Ways #ContactTracing Helps Contain the Spread of Infectious Diseases avaya.com/blogs/archives/202… #avayanation