Lisa (@LisaDSmith) header
Lisa (@LisaDSmith) profile picture

So far, I'm just me. No one else. This is subject to change without notice.

Canada
Joined February 2013
Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)
Replying to @MicrosoftHelps
@MicrosoftHelps hanging up on me just because it is now 5pm does not mean you provided quality service. Anyone want to take bets that they closed my ticket successfully?
11
Dear @AmericanExpress, You can get rid of this 2 hr rule at the #centurionlounges anytime. There are other ways to manage traffic flows but remember we pay for this benefit as part of our membership. Sincerely, #Exhausted and #Exasperated
36
If you were going to make an evil lair, a la James Bond Villain level, where would you put it? Asking for a friend.
1
65
Dear @Rogers, After 20 years, we need to break up. While this is hard, you have been taking me for granted. #ItsNotMeItsYou Your plans are outrageously expensive, your service is poor and I realized I have other options. Thanks for everything but it's time to go.
1
1
280
Replying to @CNNSitRoom
@CNNSitRoom @CNN 1. States have the power to run THEIR elections but this is a FEDERAL election and citizens deserve consistency 2. It's about QUALIFIED candidates. 3. @nytimes or @washingtonpost should do the analysis of the tax payer money spent on bureaucratic overhead
1
8
Does anyone know if @Rogers has a consumer ombudsman service and if so how to reach them? #reallyreallybadcustomerservice #rogers
2
140
Apparently even a manager call back is 3-5 DAYS! This isn't about just getting a cheaper price. This is about being double billed for over 7 months and being canceled even though my account is in perfect standing.
65
Replying to @MSFT_Business
@MSFT_Business @MicrosoftHelps I need help escalating a support call. My business is grinding to a halt as my email services are non-functional. My support ticket is dragging WEEKS without any progress other than asking me to repeat myself.
1
26
Replying to @CNN
@CNN @wolfblitzer @AC360 @OutFrontCNN fabulous coverage of the smoke air quality issues but you are neglecting the efforts of the Canadians to save homes, businesses, the evacuees, the damage etc. The macro position is that we aren't choosing to just let Canada burn.
21
To assist journalists and authors, may I present synonyms for Unprecedented:
1
3
140
You can actually see the brush strokes layering to create his thoughts. #amazing #vangogh #impressionism @ Immersive Van Gogh Exhibit instagram.com/p/CkqjKekr38v/…
1
2
A wonderful intermission to the fall weather. A little relaxing, some exploring and an all round good time. @ Miami, Florida instagram.com/p/CkLoBiOgZG9/…
1
Replying to @LinkedIn
@LinkedIn help! I'm locked out due to a hack but this unlock process is affecting my marketing campaign. #verystressed. Can't log in to get help resources.
3
3
Replying to @cibc
@cibc really, your business investment phone number hangs up on me? Try menu option 4. This is #notbusinessfriendly or the #CustomerExperience I was hoping for.
2
It's a good thing I had my coffee this morning or this wouldn't have made any sense. #caffienated #401 #morningdrive instagram.com/p/Cd8d9dhLV7O/…