Loyalty Research Center partners with our #B2B, #B2C, and #Associations clients to measure, manage, and change customer, employee and member behaviors.
Indianapolis, Indiana
Joined July 2009
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Companies with above-average customer satisfaction scores achieved 4× the growth in value over 10 years compared to their peers.
Let that sink in.
Customer insights aren’t just a “nice to have" but a critical lever for value creation.
Are you leaving value on the table?
💡 How are you using customer insights to drive growth?
Our latest case study shows how an NPS analysis helped a client:
✔️ Earn an NPS score of 78
✔️ Triple share of business from key distributors
✔️ Build a roadmap for success
#CustomerInsights #NPS #MarketGrowth
How can data + customer insights unlock growth?
In our latest case study, we share how predictive modeling helped a client:
✅ Find untapped opportunities
✅ Align with customer needs
✅ Drive market growth
🔍 Read more: bit.ly/3Egx0Ry
Strategic #ValueCreation drives measurable impact.
The 5 rules:
📍 Focus on customers
📍 Leverage insights
📍 Prioritize long-term goals
📍 Build lasting advantages
📍 Measure what matters
Let’s connect to explore how these principles can elevate your portfolio. #PrivateEquity
Here’s to a holiday season with no missing data, all positive trends, and confidence levels of happiness through the roof! 📊🎄 Cheers to 2025!
What’s the key to unlocking strategic value in private equity?
This month’s Private Equity Pulse includes:
📊 A case study on $3.2M in revenue impact
📈 An infographic on strategic value creation
🎙️ Aldy on the Value Creation Podcast
Read here: bit.ly/3D3i74f
Private equity deals are slowing down. Market volatility, valuation gaps, and rising rates are creating delays—but they don’t have to. Learn how proactive strategies like pre-LOI diligence and predictive modeling can keep deals moving: bit.ly/3CSA0ma
#PrivateEquity
What if you could achieve 26x growth in your priority markets? This manufacturing leader did just that—with a VoC program that redefined their strategy. 💡 Read the full story: bit.ly/499bk55 #CustomerInsights #VoCProgram #GrowthStrategy #CaseStudy #Manufacturing #B2B
Did you know? 🔍 Effective customer diligence can reduce deal failures by up to 50%. It uncovers hidden risks and growth opportunities, driving smarter investments. Ready to bring deeper insights to your next deal?
#PrivateEquity #CustomerDiligence #InvestmentSuccess
🚀 $3.2M Revenue Unlocked
Our customer diligence revealed $3.2M in hidden revenue for a client, reshaping their growth strategy & mitigating risks.
🔗 Read the full case study: bit.ly/4eD7WAo
#PrivateEquity #CustomerInsights #ValueCreation #RiskMitigation
Last week, we sent out our first issue of The Private Equity Pulse, a newsletter for deal-makers. This edition focused on ways leading firms leverage research to mitigate risk in their investments.
Check out The Private Equity Pulse and subscribe now: bit.ly/4fEmMHN
30% of customers = 65% of value.
CEO Aldy Keene shares how to identify best-fit customers & drive growth on the Private Equity Value Creation Podcast.
🎧 Listen: howtosaas.com/episode-54-ald…
#PrivateEquity #CustomerLoyalty
Deloitte emphasizes that 90% of #PrivateEquity experts see #DueDiligence as crucial for deal-making. Leading firms use it to minimize risks and uncovers hidden value for successful investments. Discover how customer diligence with Loyalty Research can provide a competitive edge.
Congratulations to Bayley Stuckey!!! We had a great time showering her at a brunch today and are looking forward to celebrating together at her wedding!
Put your members in the driver's seat for your association and see how your engagement takes off. For more information on how we help #associations, visit: bit.ly/3Ehap4B
Does your company have a growth objective? If so, watch our short video for a few areas to focus on: bit.ly/3WFBUMu #B2B
Our team recently analyzed spend potential and purchase probability for a healthcare portfolio company to identify the strongest opportunity areas for growth. This resulted in a new, highly-effective sales operating model by region. #PrivateEquity bit.ly/3fOK4lf
Can you have too many customers? You might think the answer is "no", but for one recent LRC client, it proved to be true: bit.ly/3G1h7wZ
Our team recently analyzed spend potential and purchase probability for a healthcare portfolio company to identify the strongest opportunity areas for growth. This resulted in a new, highly-effective sales operating model by region. #PrivateEquity bit.ly/3G6QoPT
Put your members in the driver's seat for your association and see how your engagement takes off. For more information on how we help #associations, visit: bit.ly/3tdFoZh