Merchbar Support (@MerchbarSupport) profile picture

Official support account for Merchbar, the best place to discover and buy gear from your favorite artists and bands.

SF & NYC
Joined March 2018
Replying to @smelanson1990
Hi Steph,   Thank you for reaching out. I completely understand your preference for a refund, and I’m sorry we couldn’t meet your expectations this time.   As per our policy, we are able to offer store credit for this situation. While I know this may not be the resolution ...
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Replying to @smelanson1990
Hi, Thank you for your patience. We are currently experiencing a high volume of inquiries, which has resulted in a delay in responding to your request. We appreciate your understanding and assure you that we are working diligently to address your concern as soon as possible...
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Replying to @shaman103
Hello there, please fill out this form so we can assist you further - tinyurl.com/yuhbzb8v. Thank you.
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Hi, we're sorry for the inconvenience. Please submit a request using the link below so we can further assist you. If you’ve already submitted one, kindly provide the ticket number. Thank you! help.merchbar.com/hc/en-us/r…
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Replying to @kbd224
Hi there, To assist you further, please reach out to us via email here  help.merchbar.com/hc/en-us/r…. Or, if you've already done so, please provide your ticket number so we can check the status.
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Replying to @chuckomalone
Hi, apologies for the inconvenience. We went ahead and replied to your question via email.
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We apologize if you have not received your order yet. Please send us a message here - help.merchbar.com/hc/en-us/r….
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Replying to @kbd224
Hi. We apologize for the delay in your order. To assist you further, please send us an email here help.merchbar.com/hc/en-us/r….
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We have reached out through email regarding your concern. Thanks for your patience.
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Replying to @honeylanae
Hi there, please provide your order confirmation number so we can check. You may also fill out this form tinyurl.com/45uzrzt9, and one of our fan support specialists will contact you. Thanks!
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Replying to @DJ_AlphaT @merchbar
We're sorry for the delay in getting your refund. To further check, please provide us with the order number - starts with CONF.
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Hi, We are receiving a high number of emails and requests. We will respond to your concern as soon as possible. Thank you for your patience and continued support.
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Replying to @patchesandpins
We responded to your inquiry via email. Thanks!
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We're sorry that you're still waiting for your order. Please submit a request using the link below so we can look into this further and assist you. Thank you.  bit.ly/3A0N58z
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Replying to @patchesandpins
To help us resolve your issue, we'd appreciate it if you could provide us with some more details associated with your order such as the confirmation number. We look forward to your response.
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Replying to @udontlikeuuu
We will reach out to you via email regarding your concern.
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Hi there, please provide your order confirmation number so we can check. You may also fill out this form tinyurl.com/45uzrzt9, and one of our fan support specialists will contact you. Thanks!
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Replying to @patchesandpins
To assist you, please send us a message here - help.merchbar.com/hc/en-us/r…
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Replying to @patchesandpins
To assist you, please send us a message here - help.merchbar.com/hc/en-us/r…
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Replying to @yuriluvr6
To further assist you, please send us an email here - help.merchbar.com/hc/en-us/r…
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