#TeamNavient provides technology-enabled education finance solutions that help millions of people achieve success.
Herndon, VA
Joined May 2014
- Tweets12K
- Following314
- Followers3.8K
- Likes1.3K
Navient retweeted
Shopping, ordering dinner, or getting driving directions, your constituents are used to finding what they need through easy, user-friendly digital interfaces. Make sure your information is easy to find: navient.com/bpo/transforming…
#governmentexperience #DX #contactcenter #search #SEO
Navient retweeted
Your programs are a big deal, covering lots of people and transactions. Our scale makes us a CX partner of choice for the nation’s largest programs. We can help yours too.
Learn how: Navient.com/BPO
#governmentexperience
Navient retweeted
Michael Smith, Senior VP and CHRO at Navient, reveals the compelling reasons why Diversity, Equity, Inclusion, and Accessibility (DEIA) stand tall among the top 5 strategic priorities for his company.
full video here: youtu.be/umpFbagB_3w
Navient retweeted
On Feb. 15, our #NavientBPO colleague Ken Duncan will be at the @NASWAORG Winter Policy Forum in DC. Ken looks forward to connecting and sharing latest government #CX best practices.
Level-up your program’s CX at navient.com/bpo/contact-us
#governmentexperience #contactcenter
Navient retweeted
5 tips for #CX technology success: real-time analytics; maximum automation; minimum manual processes; always-on self-service; and scalable systems.
More best practices at Navient.com/BPO
#govtech
Navient retweeted
CX challenges? High staff #turnover? A modern, omnichannel constituent experience can solve both.
Discover solutions at Navient.com/BPO
#governmentexperience #contactcenter #govtech
Navient retweeted
@BGCA_Clubs and @Navient launched a digital program to help families prepare for college. Find activities to learn about college costs, how to find scholarships, understand financial aid, and understand student loans. Visit myfuture.net/activities to get started!
Navient retweeted
#NavientBPO team enjoyed connecting with agencies and discussing #CX solutions at @ACTIAC CX Summit!
Do your New Year’s resolutions include enhancements to your program’s constituent experience? Check out our guide: images.navient.com/Navient/w…
#governmentexperience #contactcenters
Navient retweeted
The @ACTIAC CX Summit is coming up on Dec. 7 in Arlington, VA. Now is the perfect time to set some New Year’s resolutions for solving your program’s #CX challenges. For insights and best practices, visit navient.com/bpo/transforming….
#governmentexperience #contactcenters
Navient retweeted
On December 7, the #NavientBPO team will be at the ACT-IAC CX Summit in Arlington, VA. Dozens of agencies will gather to explore the best practices that are transforming government customer experiences.
Looking to enhance your program’s #CX? Contact us: navient.com/bpo/contact-us
Navient retweeted
#MemberNews: Congratulations to @Navient, who was recently named a best place to work for caregivers bit.ly/3ZA29Wr
#netde #debiz
Navient retweeted
That’s a wrap! Our Navient BPO team enjoyed reconnecting with friends and partners at #NASWASUMMIT23. Many thanks to our incredible host, @NASWAORG. Did you catch our 30-second video? Here it is again, to help you start to reset your CXpectations. #governmentexperience
Navient retweeted
We're looking forward to #NASWASUMMIT23 in Los Angeles. Will you be there? If so, stop by booth 52 to say hello. Let’s discuss solutions to your #CX challenges: technology, automation, staffing, constituent expectations, or anything else that’s on your mind. #governmentexperience
Navient retweeted
@Navient Taylor Phillips, your customer service guru based out of Indiana, deserves a raise. Thank you for problem solving with me my repayment predicament. ❤️💵🧞♂️
Navient retweeted
#𝒩𝒜𝒮𝒲𝒜 𝒲𝒾𝓃𝓉𝑒𝓇 𝒫𝑜𝓁𝒾𝒸𝓎 𝐹𝑜𝓇𝓊𝓂!
Thank you to our Silver Sponsor Navient BPO for all your support at #NASWAWPF23.
Navient retweeted
Thank you, @Navient, for funding Power Hour Educational programs. Making Minutes Count provides our Club with the strategies, activities, resources and info to create an engaging homework help and tutoring program that encourages Club members to become self-directed learners.
Navient retweeted
Special shout-out to our friends at @Navient for their generous donation in the amount of $2,500! This gift will go right to work supporting our Teen Programming and Early Literacy Outreach Program. Thank you for making an impact on our community!💜
Navient retweeted
✨ #TonicBall Presented by @EskenaziHealth is less than a month away!✨
@tonicindy wouldn't be possible without our generous Stage Sponsors @EskewLawLLC and @Navient Community Fund. Thanks for your support to #FeedIndy! secondhelpings.org/tonicball
Navient retweeted
.@delawaretech & @Navient partnered on a Veterans Resource Center on DelTech's Wilmington campus with a lounge area for students with military ties to study & connect. hubs.ly/Q01f_-Zs0 #ChooseDelaware #GlobalDE
Navient retweeted
CE @MattMeyerDE joined @BGClubsDE youth of the year Orlando R, COO Chris Basher, Mike Smith of @Navient and Dr. Pat at the Fraim B&G club to cut the ribbon on their new college resource center. This center will keep the college conversation top of mind for B&G Club members.
