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Dr. Omnia Negm

@Negm1979

Business Consultant, Customer & Patient Experience Management, DBA, MBA, LSSBB, COPC, NLP, CPT

 Egypt
omnianegm.com
Joined October 2012
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في هولندا فريق الرعاية في مستشفى كاثرين يمنح مريضة لحظة إنسانية مؤثرة، بعد إخراجها لبضع دقائق من المستشفى لتلمس الثلج الذي أعاد لها ذكريات الشتاء الماضية. ❄
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RT @SAUDIPSC: إطلاق مسارًا جديدًا ضمن مسارات الجائزة الوطنية لسلامة المرضى في نسختها الثامنة، دعمًا لتوسّعها وتعزيزًا لأثرها. 
للتقديم: htt…
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#المعصراوي
Image from أ.د.أحمد عيسى المعصراوي (@elmasrw)
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Real Moments & Real Impact Here’s a glimpse into CX Circle – Cairo 2025 Where CX leaders, innovators, and changemakers came together to shape the future of experience in Egypt and beyond I'm honored to be part of CX Panel #CXEGA #CXArabia #EgyptCX #CXLeadership #experience
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Special Masterclass Alert! Join our Patient Experience Management (PXM) Masterclass with Dr. Omnia Negm, hosted by the Swiss School of Management! 📅 Date: 5th – 8th July 🕒 Duration: 2 live online sessions (3 hrs each) 🕒 Time: 6:00 PM Cairo Time Don’t miss this opportunity
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🔗 Register now to secure your spot! forms.gle/MgUcb2GNHimVu2ZH6
Registration for PXM Masterclass

Registration for PXM Masterclass

Patient Experience Management (PXM) Masterclass with Dr. Omnia Negm Form Description: Thank you for your interest in joining our upcoming Masterclass on Patient Experience Management (PXM) with Dr....

docs.google.com
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I am incredibly honored and grateful to have had the opportunity to speak yesterday at the Africa Health ExCon in Egypt! My talk, titled "Designing With Patients, Not For Them," focused on the crucial importance of patient-centric design in healthcare. #AfricaHealthExCo
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Image from Vaibhaw Purohit | Motivation (@FreakyTheory)
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Check out Omnia Negm's video! #TikTok vt.tiktok.com/ZSkVMf7XW/
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Empathy Map guide step by step
Image from Dr. Omnia Negm (@Negm1979)
Image from Dr. Omnia Negm (@Negm1979)
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Honored to speak at the 12th International Forum for Professional Training in Istanbul 🇹🇷, discussing: “Hyper-Personalization at Scale: The Power of AI in Customer Experience” #CustomerExperience #AI #DigitalTransformation #ProfessionalTraining #CX #OmniaNegm
Image from Dr. Omnia Negm (@Negm1979)
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Image from Dr. Omnia Negm (@Negm1979)
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Elevating Patient Experience in Arab Healthcare: Small Actions, Profound Impact linkedin.com/pulse/elevating…
Elevating Patient Experience in Arab Healthcare: Small Actions, Profound Impact

Elevating Patient Experience in Arab Healthcare: Small Actions, Profound Impact

After supervising dozens of patient experience improvement projects across the region, I've discovered a powerful truth: enhancing patient experience doesn't always require radical changes or...

linkedin.com
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Image from Dr. Omnia Negm (@Negm1979)
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Done > Perfect! 🚀 New video for leaders in Healthcare & B2B (GCC, Iraq, Egypt) on why TIMELY decisions are key. Master decision-making competence. Watch & share your thoughts! 👇 #DecisionMaking #Leadership #Timeliness #CX #B2B #Healthcare #GCC #Egypt #Iraq #ActNow #CXConsultant
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Stop just *meeting* customer expectations! But should you *always* exceed them? My reel reveals the secret for Healthcare leaders in GCC, Iraq & Egypt. Learn WHEN & HOW to strategically exceed expectations for MAX impact. #CX #PX #Leadership #customer #B2B #healthcare
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Learn effective strategies for managing customer experience and increasing their satisfaction and loyalty to achieve sustainable success. Earn a certificate of completion. almentor.net/en/courses/Cust…

Customer Experience Management Diploma | almentor

Learn effective strategies for managing customer experience and increasing their satisfaction and loyalty to achieve sustainable success. Earn a certificate of completion.

almentor.net
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