Nitish Behl (@NitishBe) header
Nitish Behl (@NitishBe) profile picture
饾晱脨
Joined October 2016
Replying to @Flipkart
@Flipkart @flipkartsupport Hi team, this is regarding Order id: OD338902329803407100 POD CASE The delivery agent called us for the delivery otp and we gave it and asked to kept outside as usually, considering no one was at home. However the order was not there
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We have been living at the same place since long and none of the order has gone missing like that. Also few more order were places from the same account and the delivery was to be done today, but considering yesterday鈥檚 incident we did not gave the otp and the agent starting
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Arguing that you should give the otp and what not. Customer service is not giving option as it was otp based delivery, please look into this matter and help us out.
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First the order gets cancelled stating restaurant is closed, this happened when the delivery guy is about to reach the location. The second time I order from a gourmet place to ensure things go well and then your delivery guy spoils the order while in transit.
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And then you give a 45rs refund for the damage. I mean why would some spend so much if this is the type of delivery they are about to get.
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