Notion Support

Hi Deau, to protect your personal information, we sent you a DM to follow up.

Hi Alex, thanks for reaching out about this - we found your ticket and are taking a closer look. We'll follow up with any additional details on the support ticket thread.

Hi there, we took a closer look at your ticket and it looks like it's been resolved! Let us know if you need anything else.

Hi Martin, thanks for sharing with us! Taking note of this feedback and sharing it with the team 🙏

This is on our radar and we've routed this to eng team to take a closer look - thanks for sharing!

Hi Deau, appreciate you reaching out about this. Can you please reach out to [email protected]? Our team will be able to review your account details more closely and assist you from there. Thank you!

Hi Lulu, thanks for reaching out about this. Can you please DM us your ticket number so we can take a closer look?

Thanks for reaching out about this - we're manually reviewing your ticket and will follow up there directly with any updates.

Thanks for reaching out to us about this! This is something we're looking into. Could you DM us your phone model, Android and Notion app versions, and keyboard name? If possible, please also include a short screen recording. Does the cursor jump after converting text to kanji, or while you’re still typing?

Following up here - we finished our review and responded to your support ticket directly. Let us know if you have any other questions!

Hi there, thanks for reaching out. We’ve located this ticket on our end, and we'll have our team take a closer look. To protect your account information, we’ll follow up with you directly by email.

Hi Bryan, can you please try reinstalling the web clipper from notion.com/web-clipper? Let us know if that helps!

Hi JanCarlos, totally fair question! Private pages are private to you by default, but you can share them with specific people and set their access. Pages outside of private ones aren’t automatically public, they follow page/teamspace permissions. A page is on the internet only if you explicitly publish it. Please let us know if you had any other questions or if you were referring to something else specifically.

Hi Egor, we’ve followed up on your support ticket with next steps. Please let us know if you’re still experiencing the issue.

Hi Egor, we appreciate you flagging this to us. Our team has completed its review and restored public sharing for your workspace. We’ve shared the next steps in your support ticket, and you can follow up there if you run into any further issues. Thanks!

Hi Kuntal, directly turning a code block into an HTML block isn’t supported right now. To render the code, save it as an .html file, type /html in Notion, and select Upload HTML. If you only want to display the source code, keep the code block and set its language to HTML. We appreciate the feedback here!

Hi David, thanks for the suggestion - we'll take note of that keyboard shortcut idea! In the meantime, you can access it by clicking Settings in the left sidebar. On Mac, Cmd + \ toggles the sidebar if it’s hidden, and on Windows, you can use Ctrl + \.

Hi there, thanks for letting us know - we definitely want to help. Please email [email protected] from the address tied to your Notion account and include your workspace name. Our support team will be able to take a closer look and see what we can do.

Hi Noah, thanks for sending the recording, it’s really helpful! This appears to match an iOS issue our team is investigating, so we’ll add your report to the existing one to give the team more context. Thanks for your patience while we look into it!

Bonjour, merci de nous avoir contactés à ce sujet. Nous avons retrouvé votre dossier auprès de notre équipe d’assistance et demandé à notre équipe spécialisée d’examiner l’historique de facturation et des membres de votre espace de travail. Afin de protéger les informations de votre compte, nous vous contacterons directement par e-mail dès que cet examen sera terminé. Merci encore pour votre patience d’ici là.