One On One

Key highlights from the financial year include: ✅ Increased Gross Profit ✅ Reduced Selling and Administrative Expenses ✅ Increased Cash Flow View our full Audited Financial Statements: zurl.co/RguKD

Our offices will be closed on Monday, October 19, 2026 in observance of National Heroes' Day. We will reopen on Tuesday, October 20, 2026.

Poor service impacts customer loyalty. Build stronger customer experiences without taking your team away from the job for extended periods with our online course. Learn more: zurl.co/9oVBF

We're hiring! Are you passionate about creating engaging online learning experiences? We'd love to have you on our team. Learn more and apply here zurl.co/wL5RE

Is your business truly ready for AI? Before organizations adopt or scale AI, they need to understand whether their people, processes, data, governance, and risk controls are prepared to support responsible use. Register your team: oneononelms.com/ai-readiness…

Rushing into AI without the right foundation can create costly problems. Here are four of the most common. Join our FREE AI Readiness Workshop to help your team build the right AI foundation. Register here: zurl.co/x4vxr

AI readiness starts with the people doing the work every day. Before introducing AI, speak with your team. They often know the bottlenecks, inefficiencies, and repeated issues AI may be able to support. Start with the people. Then choose the tool.

Join One on One’s FREE AI Readiness Workshop for a practical session on AI Readiness Assessment and AI Systems Risk Assessment. Date: Wednesday, September 9, 2026 Time: 10:00 a.m. to 11:00 a.m. Location: Online Register your team today ➡️ zurl.co/4mgmC

AI readiness does not start with buying a tool. It starts with asking: What problem are we solving? Is our data ready? Are our people prepared? Is governance in place? AI will not fix weak foundations. It may scale them faster.

We’re hiring! 📢 One on One is seeking a Regional School Engagement Officer to support schools across Montego Bay, Trelawny & St. Ann. 🚗 Reliable motor vehicle required. 📩 Send your résumé + cover letter to [email protected]

Sixty-four years ago, Jamaica stepped boldly into independence and began shaping its unique identity. We are bold, diligent, hospitable and resilient. Today, we celebrate how far we’ve come and recommit to building an even brighter future together. 🇯🇲

Our offices will be closed on Thursday, August 6, 2026 in observance of Independence Day. We reopen on Friday, August 7, 2026.

AI won’t make customer service training less important. It will raise the bar. As AI handles routine tasks, your team will be left with the conversations that need judgment, empathy, and problem-solving. Register your team for FREE training ➡️ zurl.co/ypZkN

Customer service is where trust is built. Register your team for our FREE Customer Service Workshop. 📅 Wed, Aug 12, 2026 ⏰ 10:00–11:00 a.m. 📍 Online 🎤 Presenter: Gina Tomlinson-Williams, JPS Regsiter here > zurl.co/VJTHI

Register your team for our FREE customer service workshop. Register here ⬇️ oneononelms.com/customer-ser…

Since your people build the relationship, it’s important to properly train them.

There’s certain support only a human can provide.

AI can also help customer service teams respond better to queries based on a customer’s history, but that shouldn’t eliminate the human touch.

Customers expect quicker response times and fast responses to basic queries.

AI has changed customers’ expectations of good customer service. Here are 3 insights from our recent conversation with Michael Mullings, CEO and Founder of ChatFlow.