OpenText Observability and Service Management (@OpenText_ITOPs) header
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OpenText™ Observability and Service Management solutions simplify IT operations, cut costs and boost visibility with AI and codeless tools anyone can use.

Joined May 2011
Photo by OpenText Observability and Service Management (@OpenText_ITOPs)Photo by OpenText Observability and Service Management (@OpenText_ITOPs)Photo by OpenText Observability and Service Management (@OpenText_ITOPs)Photo by OpenText Observability and Service Management (@OpenText_ITOPs)Photo by OpenText Observability and Service Management (@OpenText_ITOPs)Photo by OpenText Observability and Service Management (@OpenText_ITOPs)Photo by OpenText Observability and Service Management (@OpenText_ITOPs)Photo by OpenText Observability and Service Management (@OpenText_ITOPs)Photo by OpenText Observability and Service Management (@OpenText_ITOPs)Photo by OpenText Observability and Service Management (@OpenText_ITOPs)
Meet OpenText experts at #SITS26 to discover smarter #ITOps powered by #AI, automation, and clarity. Reveal assets accurately Resolve problems faster Reduce costs and complexity Visit OpenText Stand 161 for a chance to win in our prize draw! Learn more: bit.ly/4cMvvd6
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Watch these practical sessions focused on using OpenText Service Management and OpenText Aviator to deliver modern, user-centric services. #ITSM #ITOM #AI #OpenText
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Missed Aviator Live? No worries! All 4 sessions are now available on demand, so you can catch up anytime. Watch now, on your schedule 📅 bit.ly/4cfJGXJ #AI #ITSM #ITOps
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Stop letting your data sit in the dark. Learn how government agencies are transforming "unknown" information into strategic assets for: - Enhanced public safety - Accelerated modernization - Budgetary efficiency The series starts April 8: bit.ly/4uepHiG #DarkData
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#TuesdayTechTopic: #NetworkObservability is currently undergoing a transformation thanks to #AI and machine learning. They spot patterns that humans might miss, anticipate issues before they surface, trace problems across complex layers and more. 🔗 bit.ly/4hpc0pB
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The top 3 most common benefits of using OpenText Universal Discovery and CMDB: 📈 ITSM and operations 🔆 Enhanced IT visibility 💲 Optimized ITAM and cost savings Request a demo of OpenText Universal Discovery and CMDB: bit.ly/40xN8qo *Verified by #UserEvidence
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OpenText is heading to #SITS26! Stop by Stand 161 and say hello. ⭐ Discover how OpenText is helping IT operations teams work more sustainably with AI, automation, and clarity. Learn more at bit.ly/4cMvvd6 #ITOps #ITDiscovery #Observability #ITSM
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#TuesdayTechTopic: A configuration management database (#CMDB) is a specialized database designed to store detailed information about an organization's #ITassets. Strategically, it can form the foundation for successful #ITSM in a dynamic landscape. 🔗 bit.ly/3PTQdeh
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"#DarkData"—ungoverned and unseen—is a massive security risk and a missed intelligence opportunity. We're pulling back the curtain on how the public sector can illuminate these blind spots. 📅 April 8 | 11 am PT 🔗 bit.ly/4uepHiG #PublicSector #GovTech #DataSecurity
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Check out this customer success spotlight on how OpenText AI Operations Management enables Verto Wave to detect root causes quickly and improve IT performance: bit.ly/4lTbDpU. More on OpenText AI Operations Management: bit.ly/4cfQRNn *Verified by #UserEvidence
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Happening Tuesday! Experience smarter service management. Learn how AI agents and intelligent automation elevate IT operations and deliver better experiences. 10 March 2026 | 10 a.m. - 11 a.m. GMT (11 a.m. -12 p.m. CET) Register today! bit.ly/3MwgMYY #AI #ITOps #ITSM
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Your CMDB shouldn’t be a liability. Feed it complete, accurate, real-time data through deep discovery, and turn it into an operational advantage that drives faster fixes, smarter spending, and more secure IT. Learn how now: bit.ly/4blPVrZ #ITOps #CMDB #ITDiscovery
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Next week during Aviator Live, #OpenText experts will break down how to build #AI agent workflows, how to prepare data for reliable outcome, and how SaaS customers can jumpstart the journey with free Aviator entitlement. Read the blog and register: #ITSM bit.ly/4kSzqqA
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Learn how agentic #AI proactively transforms and enhances service experiences. We’ll dive deep into practical applications of agentic AI in #ITOps. 📅 Tuesday, 10 March 2026 🕙 10 a.m. –11 a.m. GMT Register now: bit.ly/3MwgMYY! #ITDiscovery #ITSM
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🚀The ITSX Summit is this week! Meet with our experts to discover smarter #ITOps powered by #AI, automation and clarity. 🎉Visit the OpenText stand for a chance to win a Lego Technik prize in our prize draw! Register: bit.ly/49Kz549 #Observability #ITSM #ESM
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📊 92% of users rated OpenText AI Operations Management "very effective" or "effective" for full-stack event consolidation and management. Find out for yourself the effectiveness of OpenText AI Operations Management: bit.ly/4cfQRNn #AIOps *Verified by #UserEvidence
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Aviator Live is coming ✨ In this two-day virtual event, we’re covering agentic workflows for #ITSM/ESM, enterprise knowledge readiness, and practical #AI use cases that deliver relevant, accurate outcomes. Check out the sessions and register today! 🔗 bit.ly/4an55gf
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