Public Impact Analytics Science Lab at @Harvard ๐Ÿ“ˆ Advancing and applying analytics for solving societal problems with public impact | Director @Soroush_Saghaf

Harvard University
Joined April 2022
๐Ÿ“ฃ๐Ÿ“ฃ๐Ÿ“ฃ Join us for my groupโ€™s talks at #INFORMS2026 annual meeting. Two super star PhD students are on the job market and will present in the Job Market Showcase.
We are ready for #INFORMS2026 Five talks spanning ED imaging, liver transplantation, LLMs, mobile health, and personalized pain management. Find us Nov 1โ€“4 in San Francisco
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๐ŸšจI am on the 26-27 academic job market๐Ÿšจ I will be presenting my JMP at #INFORMS2026 on Sunday as part of the Job Market Showcase session on โ€œAI and Queueing Analytics in Healthcareโ€ If you are going to be @INFORMS I would love to connect! papers.ssrn.com/sol3/papers.โ€ฆ
We are ready for #INFORMS2026 Five talks spanning ED imaging, liver transplantation, LLMs, mobile health, and personalized pain management. Find us Nov 1โ€“4 in San Francisco
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We are ready for #INFORMS2026 Five talks spanning ED imaging, liver transplantation, LLMs, mobile health, and personalized pain management. Find us Nov 1โ€“4 in San Francisco
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๐Ÿ“š What is ๐š๐ง๐š๐ฅ๐ฒ๐ญ๐ข๐œ๐ฌ ๐ฌ๐œ๐ข๐ž๐ง๐œ๐ž, and can it lead to better solutions for society's hardest problems? I'm excited to join @INFORMS for a FREE virtual Book Talk on my book, "๐ˆ๐ง๐ฌ๐ข๐ ๐ก๐ญ-๐ƒ๐ซ๐ข๐ฏ๐ž๐ง ๐๐ซ๐จ๐›๐ฅ๐ž๐ฆ ๐’๐จ๐ฅ๐ฏ๐ข๐ง๐ : ๐€๐ง๐š๐ฅ๐ฒ๐ญ๐ข๐œ๐ฌ ๐’๐œ๐ข๐ž๐ง๐œ๐ž ๐ญ๐จ ๐ˆ๐ฆ๐ฉ๐ซ๐จ๐ฏ๐ž ๐ญ๐ก๐ž ๐–๐จ๐ซ๐ฅ๐." ๐ŸŽ‰ Data is everywhere, but insight is rare. Too often, AI and analytics produce impressive models or solutions that never change a decision. In this talk, I'll share how an ๐ข๐ง๐ฌ๐ข๐ ๐ก๐ญ-๐๐ซ๐ข๐ฏ๐ž๐ง ๐š๐ฉ๐ฉ๐ซ๐จ๐š๐œ๐ก can bridge that gap and help us tackle today's challenges and tomorrow's opportunities, from healthcare to public policy and beyond. ๐ŸŒ ๐Ÿ’ก What we'll discuss: ๐Ÿ”น Why insight, not just data, drives real impact ๐Ÿ”น How AI and analytics can address pressing societal problems ๐Ÿ”น Where AI and analytics meet real-world decision-making ๐Ÿ”น Your questions, in an open, live conversation ๐Ÿ—“๏ธ Wednesday, October 7, 2026 โฐ 12:00โ€“1:00 p.m. ET ๐Ÿ’ป Virtual (Zoom) ๐ŸŽŸ๏ธ Free and open to all Whether you're a researcher, student, practitioner, or policymaker, or just curious about using analytics to make the world better, I'd love to see you there. ๐Ÿ™Œ ๐Ÿ‘‰ Register here: connect.informs.org/discussiโ€ฆ โ™ป๏ธ Please share with colleagues and students who might find it valuable! #INFORMS #Analytics #OperationsResearch #DataScience #DecisionMaking #PublicPolicy #ProblemSolving #BookTalk #AI
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๐ŸŽ‰ After 11 incredible years @Harvard I'm starting a new chapter. I've sat with this post for a few months, wanting to get it rightโ€”because it marks the end of something wonderful and the start of something I'm ๐ ๐ž๐ง๐ฎ๐ข๐ง๐ž๐ฅ๐ฒ ๐ž๐ฑ๐œ๐ข๐ญ๐ž๐ about. After 11 wonderful years at @Harvard I've joined @SmithSchool and the Artificial Intelligence Interdisciplinary Institute at Maryland (AIM) at @UofMaryland. These two appointments will let me pursue the intersections that matter most to me and expand the reach and impact of the work I care about. To my incredible colleagues, students, senior fellows, and postdocs at my labโ€”the @PIASLab @HarvardBizGovโ€”thank you! I learned as much from you as I hope you learned from me, and these 11 years shaped me in ways I'm still discovering. ๐Ÿ™ I won't pretend this was a simple decision. The political environment at @Harvard over the past few years affected many scholars, and it is never easy to get over unjust decisions. But I'm grateful to have found a new intellectual home, and I'm looking forward to learning from remarkable colleagues at Smith, AIM, and across the University of Maryland campus. Onward to what's next. ๐Ÿš€
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โฑ๏ธ 11 ๐ฆ๐ข๐ง๐ฎ๐ญ๐ž๐ฌ (4.2%) reduction---> Real-world impact of analytics science with zero capacity investment. That's how much shorter the average ER visit became at @MayoClinic Clinicโ€” with no new beds, no new hires, no new software, and no new IT integration. Just a better decision about where each patient should be seen, suggested by analytics science and proved via a ๐ฉ๐ซ๐จ๐ฌ๐ฉ๐ž๐œ๐ญ๐ข๐ฏ๐ž ๐›๐ž๐Ÿ๐จ๐ซ๐ž-๐š๐ง๐-๐š๐Ÿ๐ญ๐ž๐ซ ๐Ÿ๐ข๐ž๐ฅ๐ ๐ญ๐ซ๐ข๐š๐ฅ. ๐ŸŽ‰ I'm thrilled to share that our study, "Vertical Patient Streaming in Emergency Departments," is now published in ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ ๐’๐œ๐ข๐ž๐ง๐œ๐ž. Here's why I think it matters. ๐Ÿ‘‡ ๐Ÿฅ Most EDs already have a "vertical" area โ€” a seated treatment space for patients who don't need to occupy a bed. But the decision about who goes there is usually made ad hoc, in the middle of a busy shift, with no consistent logic behind it. That variability quietly costs hospitals enormous capacity. So we asked a simple question: can we make that one decision better? ๐Ÿค– Our team analyzed nearly 50,000 ED visits to build a machine learning model that predicts โ€” using only what's already captured at triage โ€” whether a patient will ultimately need a bed. We fed those risk scores into a stochastic patient-flow model to derive the optimal routing policy. Then we did the hardest part: we compressed all of it into a decision tree a clinician can actually use at 2 a.m. ๐Ÿ“Š Then we tested it in the real world โ€” a 13-week prospective before-and-after field trial with 11,015 patients in Mayo Clinic Arizona's new emergency department: โœ… 11-minute (4.2%) reduction in total ED length of stay โœ… 8-minute (4.5%) reduction in time from arrival to disposition โœ… No increase in 72-hour return visits โ€” safety fully maintained Scaled to a medium-sized ED seeing ~40,000 patients a year, that's roughly 6,800 bed-hours recovered annually โ€” capacity for about 2,000 additional patients and an estimated $3M in additional reimbursement. Without a single new bed. ๐Ÿ›๏ธโŒ ๐Ÿ™ None of this happens alone. My deepest thanks to my brilliant co-authors from the @PIASLab and @MayoClinic: Arshya Feizi, Agni Orfanoudaki, Wayne Martini, and @nhodgsonemโ€” to @INFORMS for highlighting our work and to the physicians, nurses, and triage staff who didn't just let us study their ED, but helped us redesign it. A model doesn't save a minute of anyone's time until a clinician trusts it enough to use it. ๐Ÿ“„ Read the full paper in Management Science: pubsonline.informs.org/doi/1โ€ฆ #Analytics #MachineLearning #HealthcareAnalytics #OperationsResearch #EmergencyMedicine #PatientFlow #HealthcareInnovation #INFORMS #ManagementScience #PIASLab
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.@Soroush_Saghaf: โ€œSometimes the greatest opportunity comes from using existing resources more intelligently.โ€ ๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘
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I will be at @INFORMS #healthcare2026 presenting my joint work with @PIASLab and @DanaFarber. In this paper we introduce a counterfactual decision making framework for evaluating treatment-guiding biomarkers in oncology. ALSO... im on the academic job market!
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Thank you @ICS_Informs for highlighting this paper (published by Management Science) as part of the @INFORMS Harvey J. Greenberg Research Award research highlights. Grateful to be included among the top three papers that were selected for the award. Full paper: pubsonline.informs.org/doi/aโ€ฆ #ReinforcementLearning #AI #CausalInference #CausalAI #MedicalAI
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Can an LLM learn to make good sequential decisions? That's the question behind my latest #PIAS #blog post, "๐๐ซ๐ž๐ฉ๐š๐ซ๐ข๐ง๐  ๐€๐ˆ ๐Ÿ๐จ๐ซ ๐’๐ž๐ช๐ฎ๐ž๐ง๐ญ๐ข๐š๐ฅ ๐ƒ๐ž๐œ๐ข๐ฌ๐ข๐จ๐ง-๐Œ๐š๐ค๐ข๐ง๐  โ€” ๐š๐ง๐ ๐–๐ก๐ฒ ๐ˆ๐ญ ๐Œ๐š๐ญ๐ญ๐ž๐ซ๐ฌ." Most of the excitement around LLMs has focused on one-shot tasks: classification, translation, a clever answer to a single prompt. But the decisions that matter most in the real world don't work that way. In our recent work, we asked a simple question: can we equip a pretrained LLM to make good sequential decisions from offline data โ€” and can we understand why it works? A few takeaways: ๐Ÿ”น Instead of building a specialized model from scratch, we fine-tune an open-source pretrained LLM so it can read a handful of demonstrations and act in a new, unseen task โ€” no further updates needed at test time. ๐Ÿ”น We don't stop at intuition. For linear MDPs, we look inside the attention layer and show it behaves like an implicit estimator of the optimal value function, with a clean theoretical bound on how far the learned policy can fall short of optimal. ๐Ÿ”น We tackle the hard, realistic cases โ€” not just fully observable settings, but partial observability and genuine model ambiguity, which are the norm in medicine, not edge cases. ๐Ÿ”น The gains are largest exactly where they're hardest to get. On a sparse-reward task with hidden goals, the approach reaches ~95% of oracle performance on held-out goals. If you care about where AI is heading โ€” beyond chatbots and toward robust, data-efficient decision support in high-stakes domains like healthcare โ€” I think you'll find this one worth a read. It sits right at the intersection of LLMs, reinforcement learning, and real clinical problems. ๐Ÿ“– Read the full post here: soroushsaghafian.com/prepariโ€ฆ I'd love to hear your thoughts โ€” especially from those working on decision-making under uncertainty. #AI #MachineLearning #LLMs #Healthcare #ReinforcementLearning #DecisionMaking #ArtificialIntelligence
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.@PIASLab director, @Soroush_Saghaf, recently lead a workshop on artificial intelligence, machine learning, and their implications for public policy Thank you to everyone who participated!
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๐Ÿšจ New research: Can LLMs be used for ๐ฌ๐ž๐ช๐ฎ๐ž๐ง๐ญ๐ข๐š๐ฅ ๐๐ž๐œ๐ข๐ฌ๐ข๐จ๐ง-๐ฆ๐š๐ค๐ข๐ง๐  in complex, ambiguous environments? Our new paper โ€” Large Language Models for Sequential Decision-Making: Improving In-Context Learning via Supervised Fine-Tuning โ€” shows the answer is yes, and the gains are substantial. Most AI decision-making research assumes the world is fully observable and unambiguous. Real-world problems โ€” especially in domains such as healthcare โ€” are neither. Our framework fine-tunes a pretrained LLM (Llama-2-7B) on offline, oracle-labeled trajectories so it can tackle MDPs, POMDPs, and Ambiguous POMDPS (APOMDPs): settings with partial observability and model ambiguity. ๐Ÿ’ก Key findings: โ†’ SFT slashes the optimality gap from 43% โ†’ 15% vs. random baselines in long-horizon MDPs โ†’ In partially observed and ambiguous environments, fine-tuned LLMs outperform ICL-only baselines and DPT by up to 15 percentage points โ†’ On the Darkroom navigation task, our model achieves ~95% of oracle performance โ†’ Robust to out-of-distribution conditions โ€” strong generalization without retraining ๐Ÿ“ On the theory side, we interpret the fine-tuned attention mechanism as implicitly estimating optimal Q-functions, and derive an end-to-end suboptimality bound that cleanly separates in-context estimation error from training-length bias. This matters deeply for use in areas such as healthcare, where experimentation is costly or unethical and offline observational data are abundant. Our goal: give clinicians AI systems that reason under genuine uncertainty โ€” not just clean textbook settings. Huge congratulations to my current and former lab members Minmin Zhang and @aghaei_sina on this work! ๐Ÿ“„ Read the paper: arxiv.org/abs/2605.09009 #ArtificialIntelligence #MachineLearning #LLM #ReinforcementLearning #Healthcare #DecisionMaking #Research #Sequential
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How can we make #AI impactful in #healthcare? Looking forward to this event hosted by @UICmedicine where I will be sharing some thoughts and answers.
Join @PIASLab director, @Soroush_Saghaf, for the May Virtual Seminar hosted by @UICmedicine AI.Health4All Making Al Impactful in Healthcare ๐Ÿ“… May 20, 2026 ๐Ÿ•’ 3โ€“4 PM ET medicine.uic.edu/events/ai-hโ€ฆ
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Will you be at the Annual @POM_Society Conference? @PIASLab member @JacobCJameson will be presenting his JMP with @Soroush_Saghaf on image batching in EDs ๐Ÿฉป๐Ÿฅ
Excited to present my *job market paper* at the Annual @POM_Society Conference 2026 this Sunday morning! โ€œThe Impact of Batching Advanced Imaging Tests in Emergency Departmentsโ€ Joint work w/ @Soroush_Saghaf, @robert_huckman, @nhodgsonem, and Joshua Baugh. 1/n๐Ÿงต
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Join @PIASLab director, @Soroush_Saghaf, for the May Virtual Seminar hosted by @UICmedicine AI.Health4All Making Al Impactful in Healthcare ๐Ÿ“… May 20, 2026 ๐Ÿ•’ 3โ€“4 PM ET medicine.uic.edu/events/ai-hโ€ฆ
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Work by @Mohammad_Zhale & @Soroush_Saghaf (@PIASLab) will be at @nberpubs AI in Healthcare conference (May 7โ€“8, Cambridge) "Harmonizing Safety & Speed: A Human-Algorithm Approach to FDA Device Clearance" nber.org/conferences/applicaโ€ฆ
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โ€œLetโ€™s talk about dataโ€๐Ÿ“Š #Analytics #Sience (including #AI as one of its many branches) can help you improve the world and solve real-world problems. If you are interested, check out this short video and the book (Amazon: a.co/d/01AGVvdZ). ๐Ÿ“บ๐Ÿ“บ: youtube.com/shorts/MU9MS-WSOโ€ฆ
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AI in healthcare needs to move beyond prediction โ†’ decision-making. @Soroush_Saghaf will share how causal AI + โ€œcentaurโ€ models (human + algorithm) can improve clinical care at the CPA Speaker Series @UAlbertaBiz. ๐Ÿ“… Apr 10, 2026 ๐Ÿ•™ 10โ€“11:30 AM ๐Ÿ“ BUS 4-06
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