Pickaxe

Don Monistere and the team at @GenInf built Zalinsky with Fork. It gives clients a place to track their IT requests and Don’s team a way to see those requests across all the clients they support. I caught up with Don to hear the story behind it. youtu.be/xVjEmI9PI4M

Turning ideas into reality. Music: Inspired by Kevin MacLeod (incompetech.com), CC BY 4.0 creativecommons.org/licenses… (edited).

A team that listens to its customers. Music: Inspired by Kevin MacLeod (incompetech.com), CC BY 4.0 creativecommons.org/licenses… (edited).

Building a fuller agent experience. Music: Inspired by Kevin MacLeod (incompetech.com), CC BY 4.0 creativecommons.org/licenses… (edited).

Six months ago, Ann MacNeill of OakseedAI would have laughed at the idea of building software. I asked her what surprised her about building RainChain with Fork: how quickly her idea became something she could build, test, and use. What would you build?

Giving coaching clients a record of their progress. Music: Inspired by Kevin MacLeod (incompetech.com), CC BY 4.0 creativecommons.org/licenses… (edited).

We’ve made usage pricing more flexible: set fractional rates and choose how many uses each extra-usage package includes. Custom quantities stay intact when the default changes. pickaxe.co/learn/changelog/f…

Helping clients get past the blank page. Music: Inspired by Kevin MacLeod (incompetech.com), CC BY 4.0 creativecommons.org/licenses… (edited).

We’ve added Favorites to agents and Portals, so users can save useful answers and find them again without retracing the whole chat. pickaxe.co/learn/changelog/r…

Finding the right platform for an idea. Music: Inspired by Kevin MacLeod (incompetech.com), CC BY 4.0 creativecommons.org/licenses… (edited).