Hi, if you're having trouble with your broadband, if you text HELP to 07800008121 we'll run some checks and make sure you get the help you need with that. Alternatively if you give us a call on 0330 1239 123 from any phone, you'll be able to speak with one of our customer service team for support.

We appreciate that you'll need to get set up as soon as possible, Richard. Please see more information about the migration to Greenby here: plus.net/help/email-account-…. If you need further support, you will need to see how to do so through this link: greenby.com/support/help.

This is odd but we would like to get this looked at. You can also give our team a call here 0330 1239 123 and we can move this forward.

Hey. Text HELP to 07800008121, and we'll run some tests on your line to see what's going on here. plus.net/help/broadband/fix-…

Hi there, thanks for reaching out. We understand how crucial it is to have access to a reliable connection at home, and if you're still not up and running, please give our guides a call when you get the chance, you can find us on 0330 1234 150. Or, run through some troubleshooting steps on your end: plus.net/help/broadband/conn…

Hi Jonathon, I can imagine how difficult a situation it must be for you. If you've already spoken with our customer service about it, they'll be the right people to provide any support they possibly can and advise of any next steps going forward to get things sorted.

Hi Richard, thanks for reaching out. I'm sorry to hear that you've had bother with your email since the migration over to Greenby, what I can suggest at this stage is to visit their help and support page online, as their service as a whole is showing as operational: greenby.com/support/help

Hi Andi. We always want you to get the best service from our team, and we certainly do not want you to be left feeling this way. You can find ways to raise a complaint with our team online at plus.net/help/legal/complain…. They'll be able to investigate what has happened, and look at a resolution from there.

Hi Darrell. We always want the best connection for you. If you have reported it and want a further update, please give the team a call on 0330 123 9123, and they'll take a look from there.

It would be best to have one of our guides take a closer look at this. Please contact our team once again on 0330 1239 123 from any phone, and they will assist you further - 8am to 8pm. For more ways to contact us please see this link 👉 plus.net/contact-us/

Hi Robin. To look over all available options, please get in touch with our customer care team on 0330 1239 123. For other ways to contact us, please visit our website: plus.net/contact-us

Hi Andrew. We always want you to be able to browse with no issues. If you have done a reset on your router, please give the team a call on 0330 123 9123, and they'll have a look from there.

Hi Jonathon, I understand how frustrating a situation that must be, and how important it is for your email to be working. If you give our team a call on 0330 1239 123, they'll be the right people to speak with for any support and info going forward.

Hi Graham, thanks for reaching out. We don't want you or your partner being without access to your services, and we'll be looking to get you reconnected sooner rather than later. Just so we can give you an update, please give us a call on 0330 1239 123. For other ways to contact us, please visit our website: plus.net/contact-us

If you speak with our billing/technical team they will be able to advise of the next steps and get the right options for you moving forward. Have you tried removing their account from the client and re add it, it is possible the client has an old password stored?

Hi Jonathon. We appreciate waiting is never ideal however our team will be looking to get everything answered ASAP. Please keep trying so our team can move this forward.

Hi, if you're having trouble with your broadband, if you text HELP to 07800008121 we'll run some checks and make sure you get the help you need with that. Alternatively if you give us a call on 0330 1239 123 from any phone, you'll be able to speak with one of our customer service team for support.

Hi, I understand this must be frustrating. You can make a payment through your Plusnet account online, on plus.net/pay or by giving us a call on 0330 1239 123 to speak with our customer service. If you're having trouble with your service speeds, I'd recommend giving our team a call directly so they can make sure you get the support you need with both payment and any issue you're having too.

Hi. This is odd. I would recommend reaching out to our team so we can take a look here 0330 1239 123.

Good evening. I'm really sorry that you've been left feeling so let down by the service. I completely appreciate that this whole experience has been really disappointing. If you'd like to raise a complaint regarding what's happening, you can find all the ways to do this here plus.net/help/legal/complain…