Professional Sound Engineering and PA Systems
Surbiton
Joined November 2014
- Tweets164
- Following330
- Followers438
- Likes268
Many thanks for this. The issue, however, is that @thomann caused a fault, and want me to pay to fix it. And they’ve had it for well over a year in this condition. They even want me to pay for them to return it unfixed!
Months later, they email me an invoice to repair the fault that they themselves caused. They’ve had my console for about 20 months now. Cowboys
@thomann terrible customer service. They ‘repaired’ a minor fault with @allen_heath #SQ5, but created a much bigger one. Failed to recognise the fault when I returned it again. Then had it for 10 months. I received it back ‘repaired’, except it was not. Sent back again. Four….
@thomann appalling customer service. Their service partners created a fault with my @allen_heath #SQ5. Failed to recognise it when I returned it again. Had it for 10 months, and returned it ‘repaired’, but it was not. Have had it another 4 months, then invoice to fix THEIR fault
@DPDgroup_news I arranged to be at home during the day today in order to have a parcel collected. I received an SMS saying the driver missed me. I’ve been in all day. #terribleservice #dpduk #dpd
Nearly three weeks on, and still no word from @thomann service partners. #poorcustomerservice
Returned Allen&Heath to @thomann for repair Jul21. Eventually received back with new problem; now unusable. Returned. Several months later receive it back; ‘can’t detect problem.’ Send vid of OBVS fault. Return again. 3 weeks after @thomann receiving,no word. #poorcustomerservice
Returned Allen&Heath to @thomann for repair Jul21. Eventually received back with new problem; now unusable. Returned. Several months later receive it back; ‘can’t detect problem.’ Send vid of OBVS fault. Return again. 3 weeks after @thomann receiving,no word. #poorcustomerservice
@DHLexpress what a totally pathetic service. A whole day wasted with waiting around for a collection, and no notification that the driver simply decided he didn’t have space in his van at 1:30pm. #dhl #avoid – at Kingston upon Thames, London
@handfullasoul entertaining a #wedding crowd at @WoodlandsParkUK 03Mar17 #entertainment #band #party – at Kingston upon Thames, London
#AllFiredUp live at the @606club last night #EarthWindAndFire #Awesome – at Kingston upon Thames, London
@handfullasoul entertaining the employees of #arvalbnpparibas at @SwindonMarriott 9Feb17 #AwardStings #Party #PartyBand – at Brent, London
Last night, not only did we have a fab sax player, but an equally talented air-sax player. It's the little things... :) @handfullasoul – at Kingston upon Thames, London
@handfullasoul totally rocked at @Pembroke_Lodge 29Dec16. What an awesome wedding party, in a lovely venue – at Kingston upon Thames, London
@handfullasoul head to @elmorecourt for a wedding, and Tom brings his @Akai_Pro #ewi :)17Dec16 – at Kingston upon Thames, London
A pleasure to engineer the @faithettes last night at @HoxtonSquareBar for the launch of their Christmas single, #meandmybaby
@Rgelato performing for a wedding outside @TheLambTavern Leadenhall 10Dec16 #wedding #livemusic #raygelato – at Kingston upon Thames, London
The Cover Cartel keeping hundreds of people dancing at the @HAC_TheCompany last night, 9Dec16 #honourableartillerycompany #covercartel
