Reigate & Redhill District Rail Users Association (@RRDRUA) header
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Reigate and Redhill District Rail Users Association. Providing a voice for rail users from Merstham, Redhill, Reigate, Nutfield, Earlswood, Salfords, Horley

Redhill, South East
Joined May 2012
Busy week of Industrial Action and cold weather which will cause all sorts of issues on the trains this week. If you're travelling from the Redhill area join our FB Group to get the latest facebook.com/groups/RRDRUA
Replying to @CrestNicholson
@CrestNicholson Good morning Crest Nicholson, could I have an email address for your senior leadership team representing the Southern region please. Perhaps Tom Nicholson your COO?
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If you blinked you would have missed it... @transportgovuk U-Turn at high speed on removing fees for season ticket users seeking a refund. Their online article issued and updated in the same day 😧gov.uk/government/news/gover… @ABCommuters @TransportFocus @RedhillRail
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[thread] @SouthernRailUK @TLRailUK Earlswood update - Yeaterday GTR managed to open the ticket office and get the machine in service...today the ticket office is closed again. And our friendly ticket check is still there. The ticket machine on the other hand...
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...this has been reported to GTR multiple times. @SouthernRailUK can you provide an explanation/update on when it will be resolved!
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...because the station is so infrequently manned by someone things like this aren’t being picked up. GTR can send two people to check tickets who have no ability to sell them or register issues at the station. So frustrating and such a waste of money!!!
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Reigate & Redhill District Rail Users Association retweeted
📢Our next meet the manager session is on Thursday 20 June. 🗣If you have any questions you can pop by and speak to managers at the station. ℹ️Event details👇 🚉London Victoria 🕖07:30 - 09:30
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.@SouthernRailUK @TLRailUK so you can send two people to Earlswood to check tickets. But you can’t open the ticket office or make the ticket machine work on A Monday Morning. Same applies all last week! @surreylive @BBCSurrey @CrispinBlunt
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This is now a regular occourance from Earlswood. They were there all last week and are back this week. The similar situation with the ticket machine and ticket office being out of service/shut was also the case last week.
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Since GTR ‘rebranded’ our @SouthernRailUK service to be @TLRailUK there has been no onboard supervisor on trains to London Bridge meaning no way to purchase a ticket at Earlswood or on the train.
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.@SouthernRailUK revenue inspectors at Earlswood station this morning and the ticket office is shut #slowclap
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GTR are currently running 400 more trains which are arriving 72.5% on time. Their last period has been the most punctual they have ever been in their “franchise” to date.
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Tonight the committee are meeting with GTR to hear an update on their ‘Summer 2019’ timetable (I’m too scared to call it a May timetable after what happened last year)...but they promise they’re not going to get it wrong again!
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This morning talking to James & Lesley on @BBCSurrey breakfast this morning about with @RedhillRail about trains on the Redhill Line. youtube.com/watch?v=bEZDrhBI…
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