
A nobody. Perhaps a voice in the wilderness. Nats Fan! #NATITUDE Advocate for #TechRepair #TechCare Industry: https://xitter.cf/t.co/UhL94Rwmqs
Arlington, VA
Joined July 2011
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Rob Link retweeted
🔴 Si vas a comprar un MÓVIL, JAMÁS elijas estas marcas:
🥉 NI DE BROMA
・Apple 🇺🇸 → Pagas extra por aparentar
・Xiaomi 🇨🇳 → Software lleno de errores
🥈 MEJOR NO
・Samsung 🇰🇷 → Plástico con logo caro
・Motorola 🇺🇸 → Cámaras obsoletas
🥇 MARCAS TOP ↓
Rob Link retweeted
Trash, recycle, or donate? Your old phone or laptop takes one of three paths, and one of them starts fires. What really happens on each, and the stop most devices skip.
wheretorepair.org/2026/10/26…
Rob Link retweeted
Happy International Repair Day, repair people. Spend one hour of it scoring your repairs: keep, reprice, or refer. Free scorecard: techcareassociation.org/2026… #InternationalRepairDay #RepairPeople
Rob Link retweeted
Phone took a swim? Power it off. Don't charge it. Don't put it in rice. Skip the Rice. Save the Device. Then get it to a local technician fast. Acting quickly can improve your chances. wheretorepair.org/2026/10/12…
Rob Link retweeted
One Number From Repair: $197.47 per bench hour, the gap between the best and worst repair in our illustrative worked example. What's yours? techcareassociation.org/2026… #TechRepair
Rob Link retweeted
Slow computer? It may not need replacing. An SSD or memory upgrade, a dust cleanout, or a clean reinstall can bring a lot of machines back. A technician can check what yours supports first. wheretorepair.org/2026/10/12…
Rob Link retweeted
International E-Waste Day. The WEEE Forum's 2026 theme is Fast Tech: "Don't bin it, bring it!" For whole devices, go one step further: keep it, repair it, reuse it, recycle it last. wheretorepair.org/2026/10/05…
Rob Link retweeted
Jon Batiste takes 60 Minutes along as he leads a so-called “love riot” through the New York City subway. cbsn.ws/4yFfM7D
Rob Link retweeted
Monday morning, three steps: pull last month's parts invoices and RMAs for your true cost per part; run your top ten repairs against the floor; put the minimum contribution in dollars on the pricing sheet. techcareassociation.org/2026…
Rob Link retweeted
A Tech Cleanout is not about getting rid of things. It is about getting them moving again. Half of end-of-life smartphones are just left unused at home. Yours could be someone's phone. wheretorepair.org/2026/10/05…
Rob Link retweeted
Double a $12 part: it contributes about $9 toward a ticket that needs about $104. Double a $140 part: it collects the whole ticket twice. One rule fails at both ends. Illustrative. Part 5 of Fix the Shop First: techcareassociation.org/2026…
Rob Link retweeted
Catch up on Week 10 of Second Life Sessions: Alberto Delgadillo, Mannapov youtu.be/HtjHqynqD-Q and Sandy Zimmerman & Jodi Ortiz, VT Services youtu.be/QRWqH9Chu-w 🤝 Work in repair? Join the TCA: techcareassociation.org/beco…
Rob Link retweeted
Two pockets, one floor. Parts pocket plus labor pocket has to reach what the part really cost plus what the bench hour has to earn. "Part plus $100" ran about $8 short on the example shop. Illustrative. techcareassociation.org/2026…
Rob Link retweeted
Before an old phone leaves your hands: back it up, move your authenticator, sign out, turn off find-my-device, pull the SIM, erase. 15 minutes. 1 in 5 resold phones still held the previous owner's data. wheretorepair.org/2026/10/05…
Rob Link retweeted
New on WhereToRepair.org: How to Deal With Old Phones, Laptops and Electronics. The right order is keep it, repair it, reuse it, recycle it. The drawer is not a step. wheretorepair.org/2026/10/05…
Rob Link retweeted
"I'm not in sales. I'm in the relationship business." Shannon Fertitta, Ep. 15: youtu.be/Gfxd_b4hdRs
"Take care of your customers. Sell great products. Fair pricing." Michael Leiberman, Ep. 16: youtu.be/9UHuRkXJ17o
Rob Link retweeted
Weekend watching from Second Life Sessions:
Shannon Fertitta, RIOS: youtu.be/Gfxd_b4hdRs
Michael Leiberman, Aeris Protective Packaging: youtu.be/9UHuRkXJ17o
Something need a fix? wheretorepair.org
Rob Link retweeted
"Everybody has a guy or a girl. I know a plumber, I know a guy for tires. I happen to be the guy for packaging."
Michael Leiberman of Aeris, Ep. 16: youtu.be/9UHuRkXJ17o
Need a guy for your phone? wheretorepair.org
Rob Link retweeted
"That doesn't cost that company a dime."
Shannon Fertitta of RIOS on recyclers setting devices aside for schools and after-school programs. Ep. 15: youtu.be/Gfxd_b4hdRs
In the DMV? Donate through eWaste Warriors: ewastewarriors.org















